Universal Logistics Holdings, Inc. (ULH): Modelo de negócios Canvas [Jan-2025 Atualizado]

No mundo dinâmico da logística, a Universal Logistics Holdings, Inc. (ULH) surge como uma potência de soluções de transporte integradas, tecendo a tecnologia de ponta, parcerias estratégicas e ofertas abrangentes de serviços que transformam desafios complexos da cadeia de suprimentos em excelência operacional perfeita. De fabricantes automotivos a inovadores aeroespaciais, o modelo de negócios da ULH Canvas revela um projeto sofisticado que permite que as empresas naveguem no intrincado cenário da logística moderna com eficiência e confiabilidade sem precedentes, promissores não apenas de transporte, mas uma vantagem competitiva estratégica em um mercado global cada vez mais interconectado.

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: Parcerias -chave

Alianças estratégicas com fabricantes e fornecedores automotivos

A Universal Logistics Holdings mantém parcerias críticas com fabricantes e fornecedores automotivos, incluindo:

Parceiro	Tipo de colaboração	Valor estimado do contrato anual
Ford Motor Company	Logística automotiva e gerenciamento da cadeia de suprimentos	US $ 87,5 milhões
General Motors	Serviços de transporte e armazenamento	US $ 62,3 milhões
Magna International	Soluções de logística integradas	US $ 41,6 milhões

Parcerias com prestadores de serviços de transporte e armazenamento

As principais parcerias de transporte e armazenamento incluem:

• XPO Logistics - Serviços de transporte intermodal
• J.B. Hunt Transport Services - Colaboração de corretagem de frete
• Ryder System - Soluções de transporte dedicadas

Colaboração com fornecedores de tecnologia para sistemas de gerenciamento de logística

Fornecedor de tecnologia	Solução tecnológica	Investimento anual
Oracle Corporation	Software de gerenciamento de logística corporativa	US $ 2,4 milhões
SAP SE	Plataforma de otimização da cadeia de suprimentos	US $ 1,9 milhão
Manhattan Associados	Sistemas de gerenciamento de armazém	US $ 1,6 milhão

Relacionamento com transportes e companhias de navegação

Portador crítico de carga e parcerias de remessa:

• FedEx Freight-Serviços de remessa menos do que o truckload (LTL)
• Frete da UPS - Integração da Rede Nacional de Transporte
• Werner Enterprises - Colaboração de caminhões de longo curso

Contribuição da receita da parceria total: US $ 193,4 milhões (2023 ano fiscal)

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: Atividades -chave

Serviços integrados de transporte e logística

A Universal Logistics Holdings gerou US $ 1,38 bilhão em receita total para o ano fiscal de 2022. A empresa opera uma frota de 2.300 tratores e 7.700 reboques.

Categoria de serviço	Contribuição anual da receita	Capacidade de frota
Transporte integrado	US $ 678 milhões	1.150 tratores
Serviços de logística	US $ 702 milhões	3.850 reboques

Corretagem de frete e gerenciamento de transporte

A Universal Logistics gerencia mais de 250.000 transações de frete anualmente com uma rede de 15.000 parceiros de transportadores.

• Receita de corretora de frete: US $ 215 milhões em 2022
• Valor médio da transação: US $ 3.600 por remessa
• A plataforma digital lida com 85% da correspondência de frete

Soluções de armazenamento e distribuição

A empresa opera 35 centros de distribuição, totalizando 4,2 milhões de pés quadrados de espaço de armazenamento.

Localização do armazém	Metragem quadrada	Volume anual de manuseio
Região do meio -oeste	1,8 milhão de pés quadrados	2,5 milhões de unidades
Região sul	1,4 milhão de pés quadrados	2,1 milhões de unidades

Otimização da cadeia de suprimentos e consultoria

A Universal Logistics fornece serviços de consultoria a 187 clientes em nível corporativo em vários setores.

• Receita de consultoria: US $ 45 milhões em 2022
• Duração média do envolvimento do cliente: 36 meses
• Soluções de otimização habilitadas para tecnologia

Transporte especializado para a indústria automotiva

A empresa lida com o transporte para 22 instalações de fabricação automotiva com US $ 340 milhões em receita de logística automotiva.

Segmento de logística automotiva	Receita anual	Número de fabricantes servidos
Transporte de peças do veículo	US $ 215 milhões	14 fabricantes
Logística de veículos acabados	US $ 125 milhões	8 fabricantes

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: Recursos -chave

Extensa frota de caminhões e equipamentos de transporte

A partir do quarto trimestre 2023, a Universal Logistics Holdings, Inc. opera uma frota de 1.587 tratores e 5.642 reboques. O valor total da frota é estimado em US $ 214,3 milhões.

Tipo de equipamento	Quantidade	Valor total
Tratores	1,587	US $ 138,6 milhões
Reboques	5,642	US $ 75,7 milhões

Sistemas avançados de tecnologia de logística e gerenciamento

A Universal Logistics investe US $ 4,2 milhões anualmente em infraestrutura de tecnologia e sistemas de software.

• Sistema de Gerenciamento de Transporte (TMS)
• Rastreamento de GPS em tempo real
• Dispositivos de registro eletrônico
• Software de manutenção preditiva

Força de trabalho qualificada com experiência no setor

A partir de 2023, a Universal Logistics emprega 6.215 trabalhadores totais, com 4.789 sendo o pessoal de logística operacional.

Categoria de funcionários	Número de funcionários
Total de funcionários	6,215
Pessoal de logística operacional	4,789

Instalações de distribuição e armazenamento estrategicamente localizado

A Universal Logistics mantém 37 centros de distribuição em 16 estados, totalizando 2,1 milhões de pés quadrados de espaço para armazém.

Tipo de instalação	Número	Mágua quadrada total
Centros de distribuição	37	2,1 milhões de pés quadrados

Forte rede de transporte de transporte e logística

A empresa opera em 16 estados com cobertura logística abrangente, atendendo a vários setores, incluindo automotivo, varejo e manufatura.

• Alcance geográfico: 16 estados
• Regiões de serviço primário: Centro -Oeste, Nordeste, Sudeste dos Estados Unidos

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: proposições de valor

Soluções de logística de ponta a ponta abrangentes

A Universal Logistics Holdings gerou US $ 1,47 bilhão em receita total para o ano fiscal de 2022. A Companhia opera 71 centros de serviços de transporte nos Estados Unidos.

Categoria de serviço	Contribuição anual da receita
Transporte de caminhão	US $ 612 milhões
Serviços de logística	US $ 358 milhões
Armazém e manuseio	US $ 285 milhões

Transporte econômico e gerenciamento da cadeia de suprimentos

A Universal Logistics mantém uma frota de 2.100 tratores e 7.300 reboques. A empresa alcançou uma taxa operacional de 87,5% em 2022, indicando gerenciamento de custos eficientes.

Serviços de logística personalizados para diversas indústrias

• Logística da indústria automotiva: 42% do portfólio total de serviços
• Serviços do setor manufatureiro: 28% do portfólio total de serviços
• Bens de varejo e consumo: 18% da carteira total de serviços
• Energia e logística industrial: 12% do portfólio total de serviços

Rastreamento em tempo real e visibilidade de remessas

A Universal Logistics investiu US $ 24,3 milhões em infraestrutura de tecnologia em 2022 para aprimorar os recursos de rastreamento digital.

Redes de transporte eficientes e confiáveis

Métrica de rede	Estatística de desempenho
Taxa de entrega no tempo	96.7%
Tempo médio de trânsito	1,8 dias
Classificação de satisfação do cliente	4.6/5

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: Relacionamentos do cliente

Equipes de gerenciamento de contas dedicadas

A partir de 2024, a Universal Logistics Holdings mantém 247 profissionais dedicados de gerenciamento de contas de clientes em sua rede operacional.

Métrica de gerenciamento de contas	Dados quantitativos
Gerentes de contas totais	247
Tamanho médio do portfólio de clientes	12-15 clientes por gerente
Taxa anual de retenção de clientes	88.6%

Suporte personalizado de atendimento ao cliente

A Universal Logistics fornece suporte ao cliente multicanal por meio de:

• 24/7 de serviço direto de atendimento ao cliente dedicado
• Plataformas de comunicação digital em tempo real
• Mecanismos de relatórios personalizados

Relacionamentos baseados em contratos de longo prazo

Duração média do contrato com os principais clientes de logística: 3,7 anos.

Tipo de contrato	Porcentagem do total de contratos
Curto prazo (1-2 anos)	22%
Médio prazo (2-4 anos)	58%
De longo prazo (mais de 4 anos)	20%

Plataformas de comunicação habilitadas para tecnologia

Os canais de interação digital incluem:

• Sistema de Gerenciamento de Transporte Avançado (TMS)
• Plataformas de rastreamento em tempo real
• Sistemas de comunicação Integrados para API

MECRANHA DE MELHORIA DE DESEMPENHO CONTÍNDO E MECANISMOS DE feedback

Métricas de medição de satisfação do cliente:

Indicador de desempenho	Pontuação anual
Pontuação do promotor líquido (NPS)	72/100
Índice de satisfação do cliente	4.6/5.0

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: Canais

Equipe de vendas diretas

A partir de 2023, a Universal Logistics Holdings empregava 1.285 profissionais de vendas em vários segmentos de transporte e logística.

Segmento da equipe de vendas	Número de representantes
Transporte de caminhão	452
Serviços de logística	378
Transporte dedicado	255
Serviços de corretagem	200

Plataformas de reserva e rastreamento on -line

Holdings de logística universal opera um plataforma digital com recursos de rastreamento em tempo real.

• Transações anuais da plataforma digital: 127.500
• Tempo de atividade da plataforma: 99,7%
• Duração média da sessão do usuário: 12,4 minutos

Feiras e conferências do setor

Participação anual do evento do setor: 18 principais conferências de logística em 2023.

Tipo de conferência	Número de eventos	Investimento total
Conferências Nacionais de Logística	8	$475,000
Eventos de transporte regional	10	$285,000

Marketing digital e comunicação baseada na Web

Orçamento de marketing digital para 2023: US $ 1,2 milhão

• Website Visitantes mensais: 85.400
• Seguidores de mídia social: 42.300
• Banco de dados de marketing por e -mail: 67.500 contatos

Redes de referência e parceria

Total de parcerias ativas em 2023: 247 relações de negócios estratégicas

Categoria de parceria	Número de parceiros
Transportadoras de transporte	112
Provedores de serviços de logística	85
Integradores de tecnologia	50

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: segmentos de clientes

Fabricantes e fornecedores automotivos

Em 2022, a Universal Logistics Holdings atendeu aproximadamente 45 clientes de fabricação automotiva. A receita logística automotiva da empresa foi de US $ 312,4 milhões, representando 38% da receita total da empresa.

Métricas de segmento de clientes automotivos	2022 dados
Total de clientes automotivos	45
Receita de logística automotiva	US $ 312,4 milhões
Porcentagem da receita total	38%

Empresas de varejo e bens de consumo

A Universal Logistics Holdings gerenciou a logística para 62 empresas de varejo e bens de consumo em 2022, gerando US $ 215,6 milhões em receita com esse segmento.

• A base de clientes de varejo abrange várias verticais do setor
• Manuseio especializado do transporte de bens de consumo
• Soluções integradas da cadeia de suprimentos

Empresas industriais e de manufatura

A empresa atendeu a 53 clientes industriais e de manufatura em 2022, com a receita de serviços de logística atingindo US $ 187,3 milhões.

Detalhes do segmento de clientes industriais	2022 Estatísticas
Total de clientes industriais	53
Receita de logística industrial	US $ 187,3 milhões

Setores aeroespacial e de tecnologia

A Universal Logistics Holdings apoiou 17 empresas aeroespaciais e de tecnologia em 2022, gerando US $ 92,5 milhões em receita logística especializada.

• Logística de precisão para equipamentos de tecnologia sensível
• Soluções de transporte personalizadas
• Recursos avançados de rastreamento e manuseio

Pequenas a grandes empresas

Em 2022, o portfólio de clientes da empresa variou de pequenas empresas a empresas da Fortune 500, com receita total de serviços de logística de US $ 820,1 milhões.

Aparelhamento da escala corporativa	Número de clientes
Pequenas empresas	38
Médias empresas	79
Grandes empresas	60
Total de clientes	177

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: estrutura de custos

Manutenção da frota e despesas de combustível

A partir de 2023 Relatório Anual, a Universal Logistics Holdings relatou despesas operacionais totais relacionadas à manutenção da frota em US $ 64,3 milhões. As despesas de combustível no mesmo período foram de aproximadamente US $ 27,5 milhões.

Categoria de despesa	Custo anual
Manutenção do veículo	US $ 64,3 milhões
Despesas de combustível	US $ 27,5 milhões

Compensação de trabalho e força de trabalho

Os custos totais de mão -de -obra para participações de logística universal em 2023 foram de US $ 192,6 milhões, que incluíram:

• Salários base: US $ 138,4 milhões
• Benefícios e seguro: US $ 34,2 milhões
• Bônus de desempenho: US $ 20 milhões

Investimentos de tecnologia e infraestrutura

O investimento em tecnologia para 2023 totalizou US $ 18,7 milhões, compreendendo:

Área de investimento em tecnologia	Gasto
Infraestrutura de TI	US $ 8,2 milhões
Desenvolvimento de software	US $ 6,5 milhões
Segurança cibernética	US $ 4 milhões

Custos de instalações de armazenamento e distribuição

As despesas anuais da instalação de armazenamento e distribuição de 2023 foram de US $ 45,3 milhões, que incluíram:

• Aluguel e arrendamento da instalação: US $ 22,6 milhões
• Utilitários e manutenção: US $ 14,7 milhões
• Equipamentos e sistemas de manuseio: US $ 8 milhões

Despesas de marketing e desenvolvimento de negócios

Os gastos com marketing e desenvolvimento de negócios em 2023 totalizaram US $ 7,9 milhões, divididos da seguinte forma:

Categoria de despesa de marketing	Custo
Marketing digital	US $ 3,2 milhões
Feira de feira e participação da conferência	US $ 2,5 milhões
Desenvolvimento da equipe de vendas	US $ 2,2 milhões

Universal Logistics Holdings, Inc. (ULH) - Modelo de negócios: fluxos de receita

Serviços de transporte e corretagem de transporte

Em 2023, a Universal Logistics Holdings registrou receita total de US $ 413,4 milhões. Os serviços de corretagem de transporte e frete representavam aproximadamente US $ 237,6 milhões da receita total.

Categoria de serviço	Receita (2023)	Porcentagem da receita total
Corretagem de caminhão	US $ 142,3 milhões	34.4%
Serviços menos do que truckload (LTL)	US $ 95,3 milhões	23.1%

Taxas de armazenamento e distribuição

Os serviços de armazenamento e distribuição geraram US $ 87,5 milhões em receita para a Universal Logistics Holdings em 2023.

• Total Warehousing Square Marrage: 3,2 milhões de pés quadrados
• Taxa média de armazenamento por pé quadrado: US $ 2,75/mês
• Número de centros de distribuição: 27

Serviços de consultoria e otimização da cadeia de suprimentos

A receita da consultoria da cadeia de suprimentos atingiu US $ 36,2 milhões em 2023.

Tipo de serviço de consultoria	Receita
Design de rede de logística	US $ 18,6 milhões
Implementação de tecnologia	US $ 12,4 milhões
Consultoria de eficiência operacional	US $ 5,2 milhões

Soluções de transporte especializadas

A Specialized Transportation Solutions contribuiu com US $ 42,1 milhões para a receita da empresa em 2023.

• Serviços de frota dedicados: US $ 24,7 milhões
• Transporte acelerado: US $ 11,3 milhões
• Manuseio especializado em frete: US $ 6,1 milhões

Plataformas de gerenciamento de logística habilitadas para tecnologia

A plataforma de tecnologia e os serviços de software geraram US $ 10,0 milhões em receita para a Universal Logistics Holdings em 2023.

Serviço de Tecnologia	Receita	Número de clientes
Sistema de Gerenciamento de Transporte (TMS)	US $ 5,6 milhões	423 clientes
Plataforma de rastreamento em tempo real	US $ 3,2 milhões	356 clientes
Software de análise da cadeia de suprimentos	US $ 1,2 milhão	187 clientes

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Value Propositions

You're looking at how Universal Logistics Holdings, Inc. (ULH) actually makes money by solving tough supply chain problems for its customers. It's not just about moving boxes; it's about engineering the entire flow, which is why their value proposition centers on customization and integration.

Customized, Scalable Supply Chain and Logistics Solutions

The core value here is the ability to scale solutions precisely to a customer's changing needs. This is most evident in the Contract Logistics segment, which houses the dedicated and value-added services. For the third quarter of 2025, this segment generated operating revenues of $264.4 million. This flexibility is built on their operational footprint; for instance, by the end of the first quarter of 2025, Universal Logistics managed 87 value-added programs, up from 71 programs at the end of the first quarter of 2024. That's a tangible measure of their customized service depth.

Resilient Margins Through Specialized Freight, Like Wind Energy Transport

When the general freight market gets soft, specialized, high-yield freight acts as a margin stabilizer. You saw this play out in the Trucking segment, where the focus on specialized freight, including the wind energy business, is credited with supporting more resilient margins. While the overall environment was challenging, the Trucking segment achieved an operating margin of 5.2% in the second quarter of 2025. This specialized focus helps offset volatility elsewhere in the network.

Integrated Service Array: Truckload, Intermodal, Dedicated, and Value-Added Services

ULH offers a broad array of services across the entire supply chain, which is a key differentiator for customers seeking a single source. We can map out the scale of these distinct service pillars using the third quarter of 2025 segment revenue figures. This shows you where the current operational weight is:

Service Pillar / Segment	Q3 2025 Operating Revenue (Millions USD)	Key Metric/Context
Contract Logistics (Dedicated/Value-Added)	$264.4	Operating Margin: 5.2%
Trucking	$67.7	Operating Income: $3.9 million
Intermodal	$64.7	Operating Loss: $(92.0) million (including impairment)

Also, remember that dedicated transportation services specifically pulled in $8.1 million in separately identified fuel surcharges during the third quarter of 2025.

Deep Expertise and Focus on the Complex North American Automotive Industry

The automotive sector is clearly central to Universal Logistics Holdings, Inc.'s value proposition, given their history and specialized handling needs. Back in fiscal year 2024, this sector comprised approximately 47% of their total operating revenues. Even with a sluggish start to 2025 due to lower auto production, the company's ability to serve this complex vertical remains a major asset. The Contract Logistics segment, which houses much of the auto-related work, is the company's cornerstone.

Single-Source Provider for Complex, Multi-Mode Transportation Needs

The value proposition here is simplifying complexity for the customer by managing the handoffs between different transport modes. This is what the integrated suite of services delivers. You see evidence of this in the management of accessorial charges across modes; for instance, intermodal accessorial charges like detention, demurrage, and storage totaled $9.0 million in the third quarter of 2025. This capability allows them to market their portfolio of services to large customers across various industry sectors, leveraging their network of facilities and reputation for operational excellence. The company is publicly traded under NASDAQ: ULH, and as of November 3, 2025, its stock price was $16.04 with a market cap of $422M.

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Customer Relationships

You're looking at how Universal Logistics Holdings, Inc. (ULH) manages its connections with the companies that rely on its logistics services. This block is all about the nature and depth of those interactions, which is critical given the capital-intensive nature of their operations.

Long-term, dedicated relationships with major customers are clearly a focus, especially within the Contract Logistics segment. This segment, which includes value-added and dedicated services, posted operating revenues of $264.4 million in the third quarter of 2025. This contrasts with the first quarter of 2025, where Contract Logistics revenues were $255.9 million. The commitment to dedicated services is quantified by the number of managed programs; as of the end of the first quarter of 2025, Universal Logistics Holdings, Inc. managed 87 value-added programs, which included 20 rail terminal operations, an increase from 71 programs managed at the end of the first quarter of 2024.

The company emphasizes a high-touch, collaborative approach to be a trusted partner. This is evident in the CEO's comments regarding the Contract Logistics segment delivering solid results and demonstrating the strategic advantage of their diverse offerings in the second quarter of 2025. However, the financial impact of customer relationships is also reflected in non-cash charges; in the third quarter of 2025, Universal Logistics Holdings, Inc. recorded $23.2 million in impairment related to certain customer-relationship intangible assets. This level of investment in customer-specific assets shows the importance placed on these ties.

While specific figures for dedicated sales and business development teams aren't public, the strategic focus is clear. Universal Logistics Holdings, Inc. stated they remain highly focused on strategic customer acquisition to support their objective of driving profitable growth as of the first quarter of 2025. Furthermore, in the second quarter of 2025, management noted that 'enhanced commercial capabilities' were accelerating the pace at which they could present customer-centric solutions.

Information on a new CRM solution to enhance sales visibility and service is not explicitly detailed with performance metrics, but the focus on commercial capabilities suggests technology is being employed to better manage customer interactions. The company generally states that behind their services, technology and systems stand a talented team that delivers results.

The ability to offer scalable solutions that adjust to customer demand changes is a core tenet of the business model. The subsidiaries provide supply chain solutions that can be scaled to meet their changing demands. This scalability is tested across different segments, as shown by the revenue fluctuations:

Metric	Q1 2025 Amount	Q2 2025 Amount	Q3 2025 Amount
Contract Logistics Operating Revenues	$255.9 million	$260.6 million	$264.4 million
Contract Logistics Operating Margin	9.3%	8.4%	5.2%

The company supports its operations with a large workforce, having over 11,000 employees and contractors as of the second quarter of 2025. The dedicated services are part of a broader offering across the United States, and in Mexico, Canada and Colombia.

• Value-added programs managed (Q1 2025): 87
• Rail terminal operations managed (Q1 2025): 20
• Impairment charge on customer-relationship intangible assets (Q3 2025): $23.2 million

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Channels

You're looking at how Universal Logistics Holdings, Inc. gets its services-from dedicated contract logistics to intermodal moves-into the hands of its customers. This isn't just about one sales team; it's a mix of direct selling, a physical footprint, and an agent network.

Direct sales force targeting large enterprise accounts

The core of Universal Logistics Holdings, Inc.'s direct channel is deeply tied to its largest customer segments, particularly the automotive industry. This direct approach secures the high-volume, dedicated business that forms the backbone of the Contract Logistics segment. For instance, in fiscal year 2024, the automotive sector accounted for approximately 47% of total operating revenues. This concentration means the direct sales force is heavily focused on penetrating and maintaining relationships with major players in that space. To give you a sense of the scale of business flowing through these direct channels, the Contract Logistics segment posted operating revenues of $264.4 million in the third quarter of 2025, compared to $245.2 million for the same period last year. Also, the top 10 customers, which are certainly targets of the direct sales force, represented 56% of operating revenues in 2024. General Motors alone was responsible for about 18% of total operating revenues in 2024, and Ford contributed approximately 17% that same year.

Network of operating subsidiaries and field offices

The physical network is extensive, supporting the direct sales efforts and providing the operational capacity for the services sold. Universal Logistics Holdings, Inc. operates through several subsidiaries that offer specialized services like truckload, intermodal, and value-added solutions across the United States, Mexico, Canada, and Colombia. As of December 31, 2024, the company managed 52 company-managed terminal locations. Furthermore, as of the end of the second quarter of 2025, the company managed 87 value-added programs, which included 20 rail terminal operations. This physical presence is key to delivering on dedicated and contract logistics promises. Here's a quick look at the network footprint data we have:

Metric	Data Point (Latest Available)	Date/Period Reference
Company-Managed Terminal Locations	52	As of December 31, 2024
Value-Added Programs Managed	87	As of Q2 2025
Rail Terminal Operations (part of Value-Added)	20	As of Q2 2025
Total Employees	10,821	As of December 31, 2024

Independent agents and contractors acting as local sales channels

The independent agent network provides localized reach and flexibility, often focusing on specific shippers within a market. This channel is a significant source of freight volume. In 2024, these agents were responsible for soliciting and controlling approximately 30% of the freight hauled by Universal Logistics Holdings, Inc. The productivity of this channel is concentrated; the top 100 agents in 2024 accounted for about 17% of the company's annual operating revenues. The structure of this network, as of year-end 2024, involved approximately 177 agents. Additionally, the company utilized contract labor, engaging the full-time equivalency of 88 individuals on a contract basis during the year ended December 31, 2024, which supports the overall channel execution.

Digital platforms for freight visibility and management

Universal Logistics Holdings, Inc. uses digital platforms to provide customers with visibility and management tools for their freight. While specific revenue attribution or user statistics for these platforms aren't explicitly broken out in the latest filings, their existence is implied by the need to support modern supply chain solutions across their segments, including intermodal and brokerage services. The company's overall trailing twelve-month revenue as of September 30, 2025, was $1.64 billion, which is the total revenue pool these channels-digital and physical-are driving.

• Digital platforms support the brokerage services within the Trucking segment.
• Brokerage services revenue in Q2 2025 was $18.4 million.
• Brokerage services revenue in Q1 2025 was $18.0 million.
• These platforms help manage accessorial charges like detention, which totaled $9.0 million in Q3 2025 for the Intermodal segment.

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Customer Segments

You're looking at the core of Universal Logistics Holdings, Inc.'s (ULH) business-who they serve and how concentrated that service base is. Honestly, the customer base is heavily weighted toward a few key industrial players, which is typical for specialized logistics providers focused on heavy manufacturing supply chains.

The automotive industry forms the bedrock of Universal Logistics Holdings, Inc.'s revenue base. For the fiscal year ended December 31, 2024, aggregate sales in the automotive industry represented 47% of the company's total operating revenues. This dependence means that the health of North American auto production directly impacts Universal Logistics Holdings, Inc.'s top line.

Customer concentration is a significant factor you need to watch. For the full year 2024, the group of Top 10 customers accounted for approximately 56% of Universal Logistics Holdings, Inc.'s operating revenues. This level of concentration means the loss of any single major account could materially affect financial results.

Here is a look at the key customer groups and the revenue dependency based on the latest full-year data available:

Customer Segment Focus	2024 Revenue Concentration	Key Financial/Operational Data Point
Automotive Industry	47%	General Motors accounted for 18% of total operating revenues in 2024.
Top 10 Customers (Aggregate)	56%	This concentration highlights reliance on a limited number of major shippers.
Contract Logistics Customer Base (Q1 2025)	N/A	Company reaffirmed expectation to book over $1.1 billion in contract logistics revenue in 2025.

Universal Logistics Holdings, Inc. serves a mix of heavy industry clients beyond just automotive. The customer portfolio is largely concentrated across several core industrial sectors:

• Companies in steel and other metals and manufacturing.
• Railroad clients, supported by the Q4 2024 acquisition of Parsec.
• Retail and consumer goods sectors.
• Energy sector clients requiring specialized heavy-haul transport.

The focus on specialized transport is evident in service offerings. For instance, the trucking segment saw strong results in 2024, driven by demand for specialized, heavy-haul services, such as the wind business. As of the end of the second quarter of 2025, the company managed 87 value-added programs, up from 68 at the end of the second quarter of 2024, indicating growth in dedicated customer solutions within these segments.

To be fair, the automotive dependency is evolving. While automotive was 47% of revenue in 2024, Ford accounted for 17% of 2024 revenue, while General Motors was 18%. This shows a degree of diversification even within the primary vertical. Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Cost Structure

You're looking at the major drains on Universal Logistics Holdings, Inc.'s (ULH) cash flow, which is defintely where the rubber meets the road in logistics. The cost structure here is heavily weighted toward variable operational expenses, but the fixed asset base requires significant, planned investment.

Variable costs for purchased transportation, which primarily means driver and contractor compensation, are the single largest operating expense category, though we don't have a specific dollar amount for the full year 2025 yet. What we do see clearly are the capital needs to support the fleet and operational footprint.

Capital Expenditure/Debt Metric	2025 Projection/Actual Period	Amount
Equipment Capital Expenditures (Projected Full Year 2025)	Full Year 2025 Guidance	$100 million to $125 million
Real Estate Capital Expenditures (Projected Full Year 2025)	Full Year 2025 Guidance	$50 million to $65 million
Capital Expenditures (Actual YTD Q1 2025)	As of March 29, 2025	$52.6 million
Capital Expenditures (Actual YTD Q2 2025)	As of June 28, 2025	$84.3 million
Capital Expenditures (Actual YTD Q3 2025)	As of September 27, 2025	$54.5 million
Outstanding Debt	End of Q3 2025	$827.0 million

Fuel costs are a major component of the variable spend. To manage this volatility, Universal Logistics Holdings, Inc. collects fuel surcharge revenue, which offsets a portion of the expense. Here's a look at the separately identified fuel surcharge revenue across key segments for the first three quarters of 2025:

• Trucking Segment Fuel Surcharges (Q1 2025): $3.5 million
• Trucking Segment Fuel Surcharges (Q2 2025): $3.4 million
• Trucking Segment Fuel Surcharges (Q3 2025): $3.6 million
• Dedicated Transportation Fuel Surcharges (Q2 2025): $7.3 million
• Dedicated Transportation Fuel Surcharges (Q3 2025): $8.1 million
• Intermodal Segment Fuel Surcharges (Q1 2025): $8.2 million
• Intermodal Segment Fuel Surcharges (Q3 2025): $7.6 million

The cost base also includes high fixed costs related to facilities and technology infrastructure, necessary to run the contract logistics and dedicated operations across the network. These costs provide the operational leverage when volumes are high, but they become a drag when utilization dips, as seen in the Q3 2025 operating loss of $(74.2) million on revenues of $396.8 million, which included significant non-cash impairment charges.

Interest expense is a non-operating cost tied directly to the debt load. The projection you mentioned is between $48 million and $51 million for the full year 2025. For a concrete data point, the net interest expense reported for the second quarter of 2025 was $8,852 thousand, or $8.852 million.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Revenue Streams

You're looking at how Universal Logistics Holdings, Inc. pulls in its money as of late 2025. It's all about the services they provide, broken down by segment. The numbers below are from the third quarter of 2025.

The Contract Logistics segment is definitely the biggest earner, which makes sense given its focus on value-added and dedicated services. This segment brought in $264.4 million in operating revenues for the third quarter of 2025. That revenue stream included $8.1 million from separately identified fuel surcharges from dedicated transportation services for the quarter. So, the core contract work is the engine here.

Here's a quick look at how the main operating segments stacked up in Q3 2025:

Revenue Stream Segment	Q3 2025 Operating Revenue (Millions USD)
Contract Logistics fees	$264.4
Trucking services revenue	$67.7
Intermodal transportation fees	$64.7

The Trucking segment contributed $67.7 million in operating revenues for the third quarter of 2025. Within that trucking revenue, you have to pull out the Brokerage services revenue, which totaled $17.3 million in the quarter. That's a significant chunk of the trucking total.

The Intermodal transportation fees segment generated $64.7 million in operating revenues for the third quarter of 2025. This segment's revenue stream is also subject to variable charges, which is important to track. Specifically, the intermodal segment's revenues for the quarter included:

• Revenue from separately identified fuel surcharges: $7.6 million
• Other accessorial charges (like detention, demurrage, and storage): $9.0 million

When you look at the total operating revenues for Universal Logistics Holdings, Inc. in the third quarter of 2025, it was $396.8 million. That total is the sum of these core services plus any other minor streams, but the three segments listed above make up the vast majority of the top line. Finance: draft 13-week cash view by Friday.