Universal Logistics Holdings, Inc. (ULH): Business Model Canvas

In der dynamischen Welt der Logistik entwickelt sich Universal Logistics Holdings, Inc. (ULH) zu einem Kraftpaket für integrierte Transportlösungen, das modernste Technologie, strategische Partnerschaften und umfassende Serviceangebote miteinander verbindet und komplexe Herausforderungen in der Lieferkette in nahtlose operative Exzellenz umwandelt. Von Automobilherstellern bis hin zu Innovatoren in der Luft- und Raumfahrtbranche enthüllt das Business Model Canvas von ULH einen ausgeklügelten Entwurf, der es Unternehmen ermöglicht, sich mit beispielloser Effizienz und Zuverlässigkeit in der komplexen Landschaft der modernen Logistik zurechtzufinden, was nicht nur den Transport, sondern auch einen strategischen Wettbewerbsvorteil in einem zunehmend vernetzten globalen Markt verspricht.

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Allianzen mit Automobilherstellern und -zulieferern

Universal Logistics Holdings unterhält wichtige Partnerschaften mit Automobilherstellern und -zulieferern, darunter:

Partner	Art der Zusammenarbeit	Geschätzter jährlicher Vertragswert
Ford Motor Company	Automobillogistik und Supply Chain Management	87,5 Millionen US-Dollar
General Motors	Transport- und Lagerdienstleistungen	62,3 Millionen US-Dollar
Magna International	Integrierte Logistiklösungen	41,6 Millionen US-Dollar

Partnerschaften mit Transport- und Lagerdienstleistern

Zu den wichtigsten Transport- und Lagerpartnerschaften gehören:

• XPO Logistics – Intermodale Transportdienstleistungen
• J.B. Hunt Transport Services – Zusammenarbeit bei der Frachtvermittlung
• Ryder System – Spezielle Transportlösungen

Zusammenarbeit mit Technologieanbietern für Logistikmanagementsysteme

Technologieanbieter	Technologielösung	Jährliche Investition
Oracle Corporation	Software für das Logistikmanagement von Unternehmen	2,4 Millionen US-Dollar
SAP SE	Plattform zur Optimierung der Lieferkette	1,9 Millionen US-Dollar
Manhattan Associates	Lagerverwaltungssysteme	1,6 Millionen US-Dollar

Beziehungen zu Frachtführern und Reedereien

Wichtige Frachtführer- und Versandpartnerschaften:

• FedEx Freight – Versanddienste für Teilladungen (LTL).
• UPS Freight – Integration des nationalen Transportnetzwerks
• Werner Enterprises – Zusammenarbeit im Fernverkehr

Gesamtumsatzbeitrag der Partnerschaft: 193,4 Millionen US-Dollar (Geschäftsjahr 2023)

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Hauptaktivitäten

Integrierte Transport- und Logistikdienstleistungen

Universal Logistics Holdings erwirtschaftete im Geschäftsjahr 2022 einen Gesamtumsatz von 1,38 Milliarden US-Dollar. Das Unternehmen betreibt eine Flotte von 2.300 Traktoren und 7.700 Anhängern.

Servicekategorie	Jährlicher Umsatzbeitrag	Flottenkapazität
Integrierter Transport	678 Millionen US-Dollar	1.150 Traktoren
Logistikdienstleistungen	702 Millionen Dollar	3.850 Anhänger

Frachtvermittlung und Transportmanagement

Universal Logistics verwaltet jährlich über 250.000 Frachttransaktionen mit einem Netzwerk von 15.000 Transportpartnern.

• Einnahmen aus der Frachtvermittlung: 215 Millionen US-Dollar im Jahr 2022
• Durchschnittlicher Transaktionswert: 3.600 $ pro Sendung
• Die digitale Plattform übernimmt 85 % des Frachtabgleichs

Lager- und Vertriebslösungen

Das Unternehmen betreibt 35 Vertriebszentren mit einer Lagerfläche von insgesamt 4,2 Millionen Quadratmetern.

Lagerstandort	Quadratmeterzahl	Jährliches Umschlagsvolumen
Region Mittlerer Westen	1,8 Millionen Quadratfuß	2,5 Millionen Einheiten
Südliche Region	1,4 Millionen Quadratfuß	2,1 Millionen Einheiten

Supply Chain Optimierung und Beratung

Universal Logistics bietet Beratungsdienstleistungen für 187 Unternehmenskunden aus verschiedenen Branchen an.

• Beratungsumsatz: 45 Millionen US-Dollar im Jahr 2022
• Durchschnittliche Dauer des Kundenengagements: 36 Monate
• Technologiegestützte Optimierungslösungen

Spezialtransport für die Automobilindustrie

Das Unternehmen wickelt den Transport für 22 Automobilproduktionsstätten ab und erwirtschaftet einen Automobillogistikumsatz von 340 Millionen US-Dollar.

Segment Automobillogistik	Jahresumsatz	Anzahl der bedienten Hersteller
Transport von Fahrzeugteilen	215 Millionen Dollar	14 Hersteller
Fertigfahrzeuglogistik	125 Millionen Dollar	8 Hersteller

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Schlüsselressourcen

Umfangreiche Flotte von LKWs und Transportgeräten

Im vierten Quartal 2023 betreibt Universal Logistics Holdings, Inc. eine Flotte von 1.587 Traktoren und 5.642 Anhängern. Der Gesamtwert der Flotte wird auf 214,3 Millionen US-Dollar geschätzt.

Gerätetyp	Menge	Gesamtwert
Traktoren	1,587	138,6 Millionen US-Dollar
Anhänger	5,642	75,7 Millionen US-Dollar

Fortschrittliche Logistiktechnologie und Managementsysteme

Universal Logistics investiert jährlich 4,2 Millionen US-Dollar in Technologieinfrastruktur und Softwaresysteme.

• Transportmanagementsystem (TMS)
• Echtzeit-GPS-Tracking
• Elektronische Protokollierungsgeräte
• Software zur vorausschauenden Wartung

Qualifizierte Arbeitskräfte mit Branchenexpertise

Im Jahr 2023 beschäftigt Universal Logistics insgesamt 6.215 Mitarbeiter, davon 4.789 Mitarbeiter im operativen Logistikbereich.

Mitarbeiterkategorie	Anzahl der Mitarbeiter
Gesamtzahl der Mitarbeiter	6,215
Operatives Logistikpersonal	4,789

Strategisch gelegene Vertriebs- und Lagereinrichtungen

Universal Logistics unterhält 37 Vertriebszentren in 16 Bundesstaaten mit einer Lagerfläche von insgesamt 2,1 Millionen Quadratmetern.

Einrichtungstyp	Nummer	Gesamtquadratzahl
Vertriebszentren	37	2,1 Millionen Quadratfuß

Starkes Netzwerk an Transport- und Logistikinfrastruktur

Das Unternehmen ist in 16 Bundesstaaten mit umfassender Logistikabdeckung tätig und beliefert zahlreiche Branchen, darunter Automobil, Einzelhandel und Fertigung.

• Geografische Reichweite: 16 Staaten
• Primäre Serviceregionen: Mittlerer Westen, Nordosten, Südosten der Vereinigten Staaten

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Wertversprechen

Umfassende End-to-End-Logistiklösungen

Universal Logistics Holdings erwirtschaftete im Geschäftsjahr 2022 einen Gesamtumsatz von 1,47 Milliarden US-Dollar. Das Unternehmen betreibt 71 Transportdienstleistungszentren in den Vereinigten Staaten.

Servicekategorie	Jährlicher Umsatzbeitrag
LKW-Transport	612 Millionen Dollar
Logistikdienstleistungen	358 Millionen Dollar
Lager und Handhabung	285 Millionen Dollar

Kostengünstiges Transport- und Lieferkettenmanagement

Universal Logistics unterhält eine Flotte von 2.100 Zugmaschinen und 7.300 Anhängern. Das Unternehmen erreichte im Jahr 2022 eine Betriebsquote von 87,5 %, was auf ein effizientes Kostenmanagement hinweist.

Maßgeschneiderte Logistikdienstleistungen für verschiedene Branchen

• Logistik der Automobilindustrie: 42 % des gesamten Leistungsportfolios
• Dienstleistungen im verarbeitenden Gewerbe: 28 % des gesamten Dienstleistungsportfolios
• Einzelhandel und Konsumgüter: 18 % des gesamten Dienstleistungsportfolios
• Energie- und Industrielogistik: 12 % des gesamten Leistungsportfolios

Echtzeitverfolgung und Sichtbarkeit von Sendungen

Universal Logistics investierte im Jahr 2022 24,3 Millionen US-Dollar in die Technologieinfrastruktur, um die digitalen Tracking-Funktionen zu verbessern.

Effiziente und zuverlässige Transportnetzwerke

Netzwerkmetrik	Leistungsstatistik
Pünktliche Lieferrate	96.7%
Durchschnittliche Transitzeit	1,8 Tage
Bewertung der Kundenzufriedenheit	4.6/5

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Kundenbeziehungen

Dedizierte Account-Management-Teams

Ab 2024 beschäftigt Universal Logistics Holdings in seinem gesamten operativen Netzwerk 247 engagierte Kundenkontomanagement-Experten.

Kontoverwaltungsmetrik	Quantitative Daten
Total Account Manager	247
Durchschnittliche Größe des Kundenportfolios	12-15 Kunden pro Manager
Jährliche Kundenbindungsrate	88.6%

Persönlicher Kundendienst

Universal Logistics bietet Multi-Channel-Kundensupport durch:

• Dedizierte Kundendienst-Hotline rund um die Uhr
• Digitale Echtzeit-Kommunikationsplattformen
• Maßgeschneiderte Berichtsmechanismen

Langfristige vertragsbasierte Beziehungen

Durchschnittliche Vertragsdauer mit wichtigen Logistikkunden: 3,7 Jahre.

Vertragstyp	Prozentsatz der Gesamtverträge
Kurzfristig (1-2 Jahre)	22%
Mittelfristig (2-4 Jahre)	58%
Langfristig (4+ Jahre)	20%

Technologiegestützte Kommunikationsplattformen

Zu den digitalen Interaktionskanälen gehören:

• Erweitertes Transportmanagementsystem (TMS)
• Echtzeit-Tracking-Plattformen
• API-integrierte Kommunikationssysteme

Kontinuierliche Leistungsverbesserung und Feedback-Mechanismen

Kennzahlen zur Messung der Kundenzufriedenheit:

Leistungsindikator	Jahresergebnis
Net Promoter Score (NPS)	72/100
Kundenzufriedenheitsindex	4.6/5.0

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Kanäle

Direktvertriebsteam

Im Jahr 2023 beschäftigte Universal Logistics Holdings 1.285 Vertriebsmitarbeiter in mehreren Transport- und Logistiksegmenten.

Vertriebsteam-Segment	Anzahl der Vertreter
LKW-Ladungstransport	452
Logistikdienstleistungen	378
Spezieller Transport	255
Maklerdienstleistungen	200

Online-Buchungs- und Tracking-Plattformen

Universal Logistics Holdings betreibt ein digitale Plattform mit Echtzeit-Tracking-Funktionen.

• Jährliche digitale Plattformtransaktionen: 127.500
• Plattformverfügbarkeit: 99,7 %
• Durchschnittliche Benutzersitzungsdauer: 12,4 Minuten

Branchenmessen und Konferenzen

Jährliche Teilnahme an Branchenveranstaltungen: 18 große Logistikkonferenzen im Jahr 2023.

Konferenztyp	Anzahl der Ereignisse	Gesamtinvestition
Nationale Logistikkonferenzen	8	$475,000
Regionale Transportveranstaltungen	10	$285,000

Digitales Marketing und webbasierte Kommunikation

Budget für digitales Marketing für 2023: 1,2 Millionen US-Dollar

• Monatliche Besucher der Website: 85.400
• Social-Media-Follower: 42.300
• E-Mail-Marketing-Datenbank: 67.500 Kontakte

Empfehlungs- und Partnerschaftsnetzwerke

Gesamtzahl der aktiven Partnerschaften im Jahr 2023: 247 strategische Geschäftsbeziehungen

Kategorie „Partnerschaft“.	Anzahl der Partner
Transportunternehmen	112
Logistikdienstleister	85
Technologieintegratoren	50

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Kundensegmente

Automobilhersteller und Zulieferer

Im Jahr 2022 betreute Universal Logistics Holdings rund 45 Kunden aus der Automobilindustrie. Der Automobillogistikumsatz des Unternehmens belief sich auf 312,4 Millionen US-Dollar, was 38 % des Gesamtumsatzes des Unternehmens entspricht.

Kennzahlen zum Automobilkundensegment	Daten für 2022
Gesamtzahl der Automobilkunden	45
Umsatz aus der Automobillogistik	312,4 Millionen US-Dollar
Prozentsatz des Gesamtumsatzes	38%

Einzelhandels- und Konsumgüterunternehmen

Universal Logistics Holdings verwaltete im Jahr 2022 die Logistik für 62 Einzelhandels- und Konsumgüterunternehmen und erwirtschaftete in diesem Segment einen Umsatz von 215,6 Millionen US-Dollar.

• Der Privatkundenstamm erstreckt sich über mehrere Branchen
• Spezialisierte Abwicklung von Konsumgütertransporten
• Integrierte Supply-Chain-Lösungen

Industrie- und Fertigungsunternehmen

Das Unternehmen betreute im Jahr 2022 53 Industrie- und Fertigungskunden und erzielte einen Umsatz mit Logistikdienstleistungen von 187,3 Millionen US-Dollar.

Details zum Industriekundensegment	Statistik 2022
Gesamtzahl der Industriekunden	53
Umsatzerlöse aus der Industrielogistik	187,3 Millionen US-Dollar

Luft- und Raumfahrt- und Technologiesektoren

Universal Logistics Holdings unterstützte im Jahr 2022 17 Luft- und Raumfahrt- und Technologieunternehmen und erwirtschaftete einen Speziallogistikumsatz von 92,5 Millionen US-Dollar.

• Präzisionslogistik für sensible Technikgeräte
• Maßgeschneiderte Transportlösungen
• Erweiterte Tracking- und Bearbeitungsfunktionen

Kleine bis große Unternehmen

Im Jahr 2022 reichte das Kundenportfolio des Unternehmens von kleinen Unternehmen bis hin zu Fortune-500-Unternehmen mit einem Gesamtumsatz aus Logistikdienstleistungen von 820,1 Millionen US-Dollar.

Aufschlüsselung im Unternehmensmaßstab	Anzahl der Kunden
Kleine Unternehmen	38
Mittlere Unternehmen	79
Große Unternehmen	60
Gesamtzahl der Kunden	177

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Kostenstruktur

Flottenwartung und Treibstoffkosten

Im Jahresbericht 2023 meldete Universal Logistics Holdings Gesamtbetriebskosten im Zusammenhang mit der Flottenwartung in Höhe von 64,3 Millionen US-Dollar. Die Treibstoffkosten beliefen sich im gleichen Zeitraum auf etwa 27,5 Millionen US-Dollar.

Ausgabenkategorie	Jährliche Kosten
Fahrzeugwartung	64,3 Millionen US-Dollar
Treibstoffkosten	27,5 Millionen US-Dollar

Arbeits- und Belegschaftsentschädigung

Die gesamten Arbeitskosten für Universal Logistics Holdings beliefen sich im Jahr 2023 auf 192,6 Millionen US-Dollar, darunter:

• Grundgehälter: 138,4 Millionen US-Dollar
• Leistungen und Versicherung: 34,2 Millionen US-Dollar
• Leistungsprämien: 20 Millionen US-Dollar

Technologie- und Infrastrukturinvestitionen

Die Technologieinvestitionen für 2023 beliefen sich auf insgesamt 18,7 Millionen US-Dollar und setzten sich zusammen aus:

Technologie-Investitionsbereich	Ausgaben
IT-Infrastruktur	8,2 Millionen US-Dollar
Softwareentwicklung	6,5 Millionen Dollar
Cybersicherheit	4 Millionen Dollar

Kosten für Lager- und Vertriebseinrichtungen

Die jährlichen Kosten für Lager- und Vertriebseinrichtungen beliefen sich im Jahr 2023 auf 45,3 Millionen US-Dollar, darunter:

• Miete und Leasing der Anlage: 22,6 Millionen US-Dollar
• Versorgungs- und Wartungskosten: 14,7 Millionen US-Dollar
• Ausrüstung und Handhabungssysteme: 8 Millionen US-Dollar

Ausgaben für Marketing und Geschäftsentwicklung

Die Ausgaben für Marketing und Geschäftsentwicklung beliefen sich im Jahr 2023 auf 7,9 Millionen US-Dollar und setzten sich wie folgt zusammen:

Kategorie der Marketingausgaben	Kosten
Digitales Marketing	3,2 Millionen US-Dollar
Teilnahme an Messen und Konferenzen	2,5 Millionen Dollar
Entwicklung des Vertriebsteams	2,2 Millionen US-Dollar

Universal Logistics Holdings, Inc. (ULH) – Geschäftsmodell: Einnahmequellen

Transport- und Frachtvermittlungsdienste

Im Jahr 2023 meldete Universal Logistics Holdings einen Gesamtumsatz von 413,4 Millionen US-Dollar. Transport- und Frachtvermittlungsdienste machten etwa 237,6 Millionen US-Dollar des Gesamtumsatzes aus.

Servicekategorie	Umsatz (2023)	Prozentsatz des Gesamtumsatzes
LKW-Ladungsvermittlung	142,3 Millionen US-Dollar	34.4%
Teilladungsdienste (LTL).	95,3 Millionen US-Dollar	23.1%

Lager- und Vertriebsgebühren

Lager- und Vertriebsdienstleistungen erwirtschafteten im Jahr 2023 einen Umsatz von 87,5 Millionen US-Dollar für Universal Logistics Holdings.

• Gesamtfläche der Lagerfläche: 3,2 Millionen Quadratmeter
• Durchschnittliche Lagergebühr pro Quadratfuß: 2,75 $/Monat
• Anzahl der Vertriebszentren: 27

Beratungs- und Optimierungsdienstleistungen für die Lieferkette

Der Umsatz mit Supply-Chain-Beratung erreichte im Jahr 2023 36,2 Millionen US-Dollar.

Art der Beratungsdienstleistung	Einnahmen
Logistiknetzwerkdesign	18,6 Millionen US-Dollar
Technologieimplementierung	12,4 Millionen US-Dollar
Beratung zur betrieblichen Effizienz	5,2 Millionen US-Dollar

Spezialisierte Transportlösungen

Spezialisierte Transportlösungen trugen im Jahr 2023 42,1 Millionen US-Dollar zum Umsatz des Unternehmens bei.

• Dedizierte Flottendienste: 24,7 Millionen US-Dollar
• Beschleunigter Transport: 11,3 Millionen US-Dollar
• Spezialisierte Frachtabwicklung: 6,1 Millionen US-Dollar

Technologiegestützte Logistikmanagementplattformen

Technologieplattform- und Softwaredienstleistungen erwirtschafteten im Jahr 2023 einen Umsatz von 10,0 Millionen US-Dollar für Universal Logistics Holdings.

Technologiedienst	Einnahmen	Anzahl der Kunden
Transportmanagementsystem (TMS)	5,6 Millionen US-Dollar	423 Kunden
Echtzeit-Tracking-Plattform	3,2 Millionen US-Dollar	356 Kunden
Supply-Chain-Analysesoftware	1,2 Millionen US-Dollar	187 Kunden

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Value Propositions

You're looking at how Universal Logistics Holdings, Inc. (ULH) actually makes money by solving tough supply chain problems for its customers. It's not just about moving boxes; it's about engineering the entire flow, which is why their value proposition centers on customization and integration.

Customized, Scalable Supply Chain and Logistics Solutions

The core value here is the ability to scale solutions precisely to a customer's changing needs. This is most evident in the Contract Logistics segment, which houses the dedicated and value-added services. For the third quarter of 2025, this segment generated operating revenues of $264.4 million. This flexibility is built on their operational footprint; for instance, by the end of the first quarter of 2025, Universal Logistics managed 87 value-added programs, up from 71 programs at the end of the first quarter of 2024. That's a tangible measure of their customized service depth.

Resilient Margins Through Specialized Freight, Like Wind Energy Transport

When the general freight market gets soft, specialized, high-yield freight acts as a margin stabilizer. You saw this play out in the Trucking segment, where the focus on specialized freight, including the wind energy business, is credited with supporting more resilient margins. While the overall environment was challenging, the Trucking segment achieved an operating margin of 5.2% in the second quarter of 2025. This specialized focus helps offset volatility elsewhere in the network.

Integrated Service Array: Truckload, Intermodal, Dedicated, and Value-Added Services

ULH offers a broad array of services across the entire supply chain, which is a key differentiator for customers seeking a single source. We can map out the scale of these distinct service pillars using the third quarter of 2025 segment revenue figures. This shows you where the current operational weight is:

Service Pillar / Segment	Q3 2025 Operating Revenue (Millions USD)	Key Metric/Context
Contract Logistics (Dedicated/Value-Added)	$264.4	Operating Margin: 5.2%
Trucking	$67.7	Operating Income: $3.9 million
Intermodal	$64.7	Operating Loss: $(92.0) million (including impairment)

Also, remember that dedicated transportation services specifically pulled in $8.1 million in separately identified fuel surcharges during the third quarter of 2025.

Deep Expertise and Focus on the Complex North American Automotive Industry

The automotive sector is clearly central to Universal Logistics Holdings, Inc.'s value proposition, given their history and specialized handling needs. Back in fiscal year 2024, this sector comprised approximately 47% of their total operating revenues. Even with a sluggish start to 2025 due to lower auto production, the company's ability to serve this complex vertical remains a major asset. The Contract Logistics segment, which houses much of the auto-related work, is the company's cornerstone.

Single-Source Provider for Complex, Multi-Mode Transportation Needs

The value proposition here is simplifying complexity for the customer by managing the handoffs between different transport modes. This is what the integrated suite of services delivers. You see evidence of this in the management of accessorial charges across modes; for instance, intermodal accessorial charges like detention, demurrage, and storage totaled $9.0 million in the third quarter of 2025. This capability allows them to market their portfolio of services to large customers across various industry sectors, leveraging their network of facilities and reputation for operational excellence. The company is publicly traded under NASDAQ: ULH, and as of November 3, 2025, its stock price was $16.04 with a market cap of $422M.

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Customer Relationships

You're looking at how Universal Logistics Holdings, Inc. (ULH) manages its connections with the companies that rely on its logistics services. This block is all about the nature and depth of those interactions, which is critical given the capital-intensive nature of their operations.

Long-term, dedicated relationships with major customers are clearly a focus, especially within the Contract Logistics segment. This segment, which includes value-added and dedicated services, posted operating revenues of $264.4 million in the third quarter of 2025. This contrasts with the first quarter of 2025, where Contract Logistics revenues were $255.9 million. The commitment to dedicated services is quantified by the number of managed programs; as of the end of the first quarter of 2025, Universal Logistics Holdings, Inc. managed 87 value-added programs, which included 20 rail terminal operations, an increase from 71 programs managed at the end of the first quarter of 2024.

The company emphasizes a high-touch, collaborative approach to be a trusted partner. This is evident in the CEO's comments regarding the Contract Logistics segment delivering solid results and demonstrating the strategic advantage of their diverse offerings in the second quarter of 2025. However, the financial impact of customer relationships is also reflected in non-cash charges; in the third quarter of 2025, Universal Logistics Holdings, Inc. recorded $23.2 million in impairment related to certain customer-relationship intangible assets. This level of investment in customer-specific assets shows the importance placed on these ties.

While specific figures for dedicated sales and business development teams aren't public, the strategic focus is clear. Universal Logistics Holdings, Inc. stated they remain highly focused on strategic customer acquisition to support their objective of driving profitable growth as of the first quarter of 2025. Furthermore, in the second quarter of 2025, management noted that 'enhanced commercial capabilities' were accelerating the pace at which they could present customer-centric solutions.

Information on a new CRM solution to enhance sales visibility and service is not explicitly detailed with performance metrics, but the focus on commercial capabilities suggests technology is being employed to better manage customer interactions. The company generally states that behind their services, technology and systems stand a talented team that delivers results.

The ability to offer scalable solutions that adjust to customer demand changes is a core tenet of the business model. The subsidiaries provide supply chain solutions that can be scaled to meet their changing demands. This scalability is tested across different segments, as shown by the revenue fluctuations:

Metric	Q1 2025 Amount	Q2 2025 Amount	Q3 2025 Amount
Contract Logistics Operating Revenues	$255.9 million	$260.6 million	$264.4 million
Contract Logistics Operating Margin	9.3%	8.4%	5.2%

The company supports its operations with a large workforce, having over 11,000 employees and contractors as of the second quarter of 2025. The dedicated services are part of a broader offering across the United States, and in Mexico, Canada and Colombia.

• Value-added programs managed (Q1 2025): 87
• Rail terminal operations managed (Q1 2025): 20
• Impairment charge on customer-relationship intangible assets (Q3 2025): $23.2 million

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Channels

You're looking at how Universal Logistics Holdings, Inc. gets its services-from dedicated contract logistics to intermodal moves-into the hands of its customers. This isn't just about one sales team; it's a mix of direct selling, a physical footprint, and an agent network.

Direct sales force targeting large enterprise accounts

The core of Universal Logistics Holdings, Inc.'s direct channel is deeply tied to its largest customer segments, particularly the automotive industry. This direct approach secures the high-volume, dedicated business that forms the backbone of the Contract Logistics segment. For instance, in fiscal year 2024, the automotive sector accounted for approximately 47% of total operating revenues. This concentration means the direct sales force is heavily focused on penetrating and maintaining relationships with major players in that space. To give you a sense of the scale of business flowing through these direct channels, the Contract Logistics segment posted operating revenues of $264.4 million in the third quarter of 2025, compared to $245.2 million for the same period last year. Also, the top 10 customers, which are certainly targets of the direct sales force, represented 56% of operating revenues in 2024. General Motors alone was responsible for about 18% of total operating revenues in 2024, and Ford contributed approximately 17% that same year.

Network of operating subsidiaries and field offices

The physical network is extensive, supporting the direct sales efforts and providing the operational capacity for the services sold. Universal Logistics Holdings, Inc. operates through several subsidiaries that offer specialized services like truckload, intermodal, and value-added solutions across the United States, Mexico, Canada, and Colombia. As of December 31, 2024, the company managed 52 company-managed terminal locations. Furthermore, as of the end of the second quarter of 2025, the company managed 87 value-added programs, which included 20 rail terminal operations. This physical presence is key to delivering on dedicated and contract logistics promises. Here's a quick look at the network footprint data we have:

Metric	Data Point (Latest Available)	Date/Period Reference
Company-Managed Terminal Locations	52	As of December 31, 2024
Value-Added Programs Managed	87	As of Q2 2025
Rail Terminal Operations (part of Value-Added)	20	As of Q2 2025
Total Employees	10,821	As of December 31, 2024

Independent agents and contractors acting as local sales channels

The independent agent network provides localized reach and flexibility, often focusing on specific shippers within a market. This channel is a significant source of freight volume. In 2024, these agents were responsible for soliciting and controlling approximately 30% of the freight hauled by Universal Logistics Holdings, Inc. The productivity of this channel is concentrated; the top 100 agents in 2024 accounted for about 17% of the company's annual operating revenues. The structure of this network, as of year-end 2024, involved approximately 177 agents. Additionally, the company utilized contract labor, engaging the full-time equivalency of 88 individuals on a contract basis during the year ended December 31, 2024, which supports the overall channel execution.

Digital platforms for freight visibility and management

Universal Logistics Holdings, Inc. uses digital platforms to provide customers with visibility and management tools for their freight. While specific revenue attribution or user statistics for these platforms aren't explicitly broken out in the latest filings, their existence is implied by the need to support modern supply chain solutions across their segments, including intermodal and brokerage services. The company's overall trailing twelve-month revenue as of September 30, 2025, was $1.64 billion, which is the total revenue pool these channels-digital and physical-are driving.

• Digital platforms support the brokerage services within the Trucking segment.
• Brokerage services revenue in Q2 2025 was $18.4 million.
• Brokerage services revenue in Q1 2025 was $18.0 million.
• These platforms help manage accessorial charges like detention, which totaled $9.0 million in Q3 2025 for the Intermodal segment.

Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Customer Segments

You're looking at the core of Universal Logistics Holdings, Inc.'s (ULH) business-who they serve and how concentrated that service base is. Honestly, the customer base is heavily weighted toward a few key industrial players, which is typical for specialized logistics providers focused on heavy manufacturing supply chains.

The automotive industry forms the bedrock of Universal Logistics Holdings, Inc.'s revenue base. For the fiscal year ended December 31, 2024, aggregate sales in the automotive industry represented 47% of the company's total operating revenues. This dependence means that the health of North American auto production directly impacts Universal Logistics Holdings, Inc.'s top line.

Customer concentration is a significant factor you need to watch. For the full year 2024, the group of Top 10 customers accounted for approximately 56% of Universal Logistics Holdings, Inc.'s operating revenues. This level of concentration means the loss of any single major account could materially affect financial results.

Here is a look at the key customer groups and the revenue dependency based on the latest full-year data available:

Customer Segment Focus	2024 Revenue Concentration	Key Financial/Operational Data Point
Automotive Industry	47%	General Motors accounted for 18% of total operating revenues in 2024.
Top 10 Customers (Aggregate)	56%	This concentration highlights reliance on a limited number of major shippers.
Contract Logistics Customer Base (Q1 2025)	N/A	Company reaffirmed expectation to book over $1.1 billion in contract logistics revenue in 2025.

Universal Logistics Holdings, Inc. serves a mix of heavy industry clients beyond just automotive. The customer portfolio is largely concentrated across several core industrial sectors:

• Companies in steel and other metals and manufacturing.
• Railroad clients, supported by the Q4 2024 acquisition of Parsec.
• Retail and consumer goods sectors.
• Energy sector clients requiring specialized heavy-haul transport.

The focus on specialized transport is evident in service offerings. For instance, the trucking segment saw strong results in 2024, driven by demand for specialized, heavy-haul services, such as the wind business. As of the end of the second quarter of 2025, the company managed 87 value-added programs, up from 68 at the end of the second quarter of 2024, indicating growth in dedicated customer solutions within these segments.

To be fair, the automotive dependency is evolving. While automotive was 47% of revenue in 2024, Ford accounted for 17% of 2024 revenue, while General Motors was 18%. This shows a degree of diversification even within the primary vertical. Finance: draft 13-week cash view by Friday.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Cost Structure

You're looking at the major drains on Universal Logistics Holdings, Inc.'s (ULH) cash flow, which is defintely where the rubber meets the road in logistics. The cost structure here is heavily weighted toward variable operational expenses, but the fixed asset base requires significant, planned investment.

Variable costs for purchased transportation, which primarily means driver and contractor compensation, are the single largest operating expense category, though we don't have a specific dollar amount for the full year 2025 yet. What we do see clearly are the capital needs to support the fleet and operational footprint.

Capital Expenditure/Debt Metric	2025 Projection/Actual Period	Amount
Equipment Capital Expenditures (Projected Full Year 2025)	Full Year 2025 Guidance	$100 million to $125 million
Real Estate Capital Expenditures (Projected Full Year 2025)	Full Year 2025 Guidance	$50 million to $65 million
Capital Expenditures (Actual YTD Q1 2025)	As of March 29, 2025	$52.6 million
Capital Expenditures (Actual YTD Q2 2025)	As of June 28, 2025	$84.3 million
Capital Expenditures (Actual YTD Q3 2025)	As of September 27, 2025	$54.5 million
Outstanding Debt	End of Q3 2025	$827.0 million

Fuel costs are a major component of the variable spend. To manage this volatility, Universal Logistics Holdings, Inc. collects fuel surcharge revenue, which offsets a portion of the expense. Here's a look at the separately identified fuel surcharge revenue across key segments for the first three quarters of 2025:

• Trucking Segment Fuel Surcharges (Q1 2025): $3.5 million
• Trucking Segment Fuel Surcharges (Q2 2025): $3.4 million
• Trucking Segment Fuel Surcharges (Q3 2025): $3.6 million
• Dedicated Transportation Fuel Surcharges (Q2 2025): $7.3 million
• Dedicated Transportation Fuel Surcharges (Q3 2025): $8.1 million
• Intermodal Segment Fuel Surcharges (Q1 2025): $8.2 million
• Intermodal Segment Fuel Surcharges (Q3 2025): $7.6 million

The cost base also includes high fixed costs related to facilities and technology infrastructure, necessary to run the contract logistics and dedicated operations across the network. These costs provide the operational leverage when volumes are high, but they become a drag when utilization dips, as seen in the Q3 2025 operating loss of $(74.2) million on revenues of $396.8 million, which included significant non-cash impairment charges.

Interest expense is a non-operating cost tied directly to the debt load. The projection you mentioned is between $48 million and $51 million for the full year 2025. For a concrete data point, the net interest expense reported for the second quarter of 2025 was $8,852 thousand, or $8.852 million.

Universal Logistics Holdings, Inc. (ULH) - Canvas Business Model: Revenue Streams

You're looking at how Universal Logistics Holdings, Inc. pulls in its money as of late 2025. It's all about the services they provide, broken down by segment. The numbers below are from the third quarter of 2025.

The Contract Logistics segment is definitely the biggest earner, which makes sense given its focus on value-added and dedicated services. This segment brought in $264.4 million in operating revenues for the third quarter of 2025. That revenue stream included $8.1 million from separately identified fuel surcharges from dedicated transportation services for the quarter. So, the core contract work is the engine here.

Here's a quick look at how the main operating segments stacked up in Q3 2025:

Revenue Stream Segment	Q3 2025 Operating Revenue (Millions USD)
Contract Logistics fees	$264.4
Trucking services revenue	$67.7
Intermodal transportation fees	$64.7

The Trucking segment contributed $67.7 million in operating revenues for the third quarter of 2025. Within that trucking revenue, you have to pull out the Brokerage services revenue, which totaled $17.3 million in the quarter. That's a significant chunk of the trucking total.

The Intermodal transportation fees segment generated $64.7 million in operating revenues for the third quarter of 2025. This segment's revenue stream is also subject to variable charges, which is important to track. Specifically, the intermodal segment's revenues for the quarter included:

• Revenue from separately identified fuel surcharges: $7.6 million
• Other accessorial charges (like detention, demurrage, and storage): $9.0 million

When you look at the total operating revenues for Universal Logistics Holdings, Inc. in the third quarter of 2025, it was $396.8 million. That total is the sum of these core services plus any other minor streams, but the three segments listed above make up the vast majority of the top line. Finance: draft 13-week cash view by Friday.