Woori Financial Group Inc. (WF): Business Model Canvas [Jan-2025 Mis à jour]

Dans le paysage dynamique des services financiers, Woori Financial Group Inc. (WF) apparaît comme une puissance de l'innovation et de la croissance stratégique, tirant parti d'un modèle commercial sophistiqué qui intègre de manière transparente les services bancaires traditionnels à la transformation numérique de pointe. En fabriquant méticuleusement un écosystème complet qui s'étend sur le commerce de détail et les banques d'entreprise, les plateformes numériques et les solutions financières personnalisées, WF s'est positionné comme un acteur formidable sur le marché financier coréen, la valeur de la valeur par le biais de partenariats stratégiques, de prouesses technologiques et d'approches centrées sur le client qui Redéfinir les services financiers modernes.

Woori Financial Group Inc. (WF) - Modèle d'entreprise: partenariats clés

Alliance stratégique avec Keb Hana Bank

Woori Financial Group a créé une alliance stratégique avec Keb Hana Bank pour améliorer les capacités de service financier. Le partenariat implique:

Détails du partenariat	Portée
Plates-formes bancaires numériques conjointes	Infrastructure technologique partagée
Produits financiers à vente croisée	Base de clientèle élargie de 15,3 millions de clients combinés
Synergies de coûts opérationnels	Économies annuelles estimées de 87 milliards de livres sterling

Partenariats des entreprises technologiques

Woori Financial Group collabore avec les grandes entreprises technologiques pour stimuler la transformation numérique:

• Samsung Electronics - Intégration de l'IA et du cloud computing
• LG CNS - Blockchain and Cybersecurity Solutions
• Naver Corporation - Plateformes avancées d'analyse de données

Collaborations de startup fintech

Le groupe s'engage activement avec les startups fintech par des investissements stratégiques et des partenariats:

Partenariat de startup	Montant d'investissement	Domaine de mise au point
Jeter	₩ 35,2 milliards	Solutions de paiement mobile
Viva Republica	₩ 22,7 milliards	Services financiers numériques
Iconloop	₩ 15,6 milliards	Technologie de la blockchain

Collaborations d'assurance et d'investissement

Les coentreprises avec les sociétés d'assurance et d'investissement comprennent:

• Kyobo Life Insurance - Bancassurance Partnerships
• Samsung Life Insurance - développement de produits financiers intégrés
• Corée Investment Holdings - Services de gestion de patrimoine

Investissement total de partenariat: 273,5 milliards en 2023

Woori Financial Group Inc. (WF) - Modèle d'entreprise: activités clés

Services de vente au détail et de banque d'entreprise

Woori Financial Group opère avec 830 succursales intérieures et 35 emplacements de réseaux à l'étranger en 2024. Les actifs totaux ont atteint 397,8 billions de KRW en 2023. Portefeuille de prêts bancaires d'entreprise d'une valeur de 213,5 billions de KRW.

Segment des services bancaires	Volume de transaction (2023)
Transactions bancaires au détail	286,7 billions de krw
Transactions en banque d'entreprise	213,5 billions de krw
Transactions bancaires internationales	97,6 billions de krw

Développement de la plate-forme bancaire numérique

Les canaux bancaires numériques ont traité 2,4 milliards de transactions en 2023. Les utilisateurs de la banque mobile ont atteint 15,3 millions d'utilisateurs actifs.

• Téléchargements d'applications bancaires mobiles: 22,1 millions
• Taux de pénétration des services bancaires en ligne: 68%
• Vitesse de traitement des transactions numériques: 0,3 seconde par transaction

Gestion et innovation des produits financiers

Lancé 47 nouveaux produits financiers en 2023. Investissement de recherche et développement de 129,5 milliards de KRW.

Catégorie de produits	De nouveaux produits lancés
Produits d'investissement	18 produits
Produits de prêt	15 produits
Produits d'assurance	14 produits

Gestion des risques et surveillance de la conformité

L'équipe de gestion des risques se compose de 672 professionnels spécialisés. Budget de surveillance de la conformité: 87,3 milliards de KRW en 2023.

• Taux de violation de la conformité: 0,02%
• Efficacité d'atténuation des risques: 96,7%
• Précision des rapports réglementaires: 99,9%

Services d'investissement et de gestion de la patrimoine

Les actifs de gestion de patrimoine sous gestion ont atteint 132,6 billions de KRW en 2023. Valeur du portefeuille client moyen: 487 millions de KRW.

Segment d'investissement	Total des actifs (2023)
Investissements en actions	62,4 billions de krw
Investissements à revenu fixe	45,2 billions de krw
Investissements alternatifs	25,0 billions de krw

Woori Financial Group Inc. (WF) - Modèle d'entreprise: Ressources clés

Réseau de succursale étendue

Depuis 2024, Woori Financial Group maintient 830 succursales domestiques À travers la Corée du Sud, avec une présence supplémentaire dans les principaux centres financiers internationaux.

Type de succursale	Nombre de branches
Succursales de vente au détail intérieures	678
Branches de la banque d'entreprise	112
Branches internationales	40

Infrastructure de technologie bancaire numérique

Woori Financial Group a investi ₩ 187,5 milliards dans les technologies de transformation numérique en 2023.

• Plates-formes bancaires mobiles avec 12,4 millions d'utilisateurs actifs
• Systèmes de service à la clientèle alimentés par l'IA
• Infrastructure de cybersécurité avancée
• Capacités de cloud computing

Capital humain et expertise

Total de la main-d'œuvre à partir de 2024: 16 742 employés

Catégorie des employés	Nombre d'employés
Professionnels de la banque d'entreprise	4,523
Spécialistes des banques de détail	6,891
Technologie et personnel numérique	2,348
Gestion et soutien	2,980

Capital financier et actifs

Total des actifs en décembre 2023: ₩ 276,8 billions

• Ratio de capital de niveau 1: 12,4%
• Ratio d'adéquation totale du capital: 14,2%
• Actifs liquides: ₩ 42,6 billions

Réputation de la marque

Valeur de marque estimée à ₩ 3,2 billions En 2024, se classant parmi les 5 meilleures institutions financières en Corée du Sud.

Woori Financial Group Inc. (WF) - Modèle d'entreprise: propositions de valeur

Solutions financières complètes pour les particuliers et les entreprises

Woori Financial Group propose un large éventail de services financiers avec la rupture de produit suivante:

Catégorie de service	Offres totales de produits	Part de marché
Banque personnelle	87 produits distincts	18,5% sur le marché sud-coréen
Banque commerciale	62 Solutions financières commerciales	15,3% de part de marché des entreprises
Banque d'investissement	43 produits d'investissement	12,7% de pénétration du marché des investissements

Expériences bancaires numériques innovantes

Métriques de performance de la plate-forme bancaire numérique:

• Utilisateurs des banques mobiles: 4,2 millions
• Volume de transaction en ligne: 1,3 milliard de transactions en 2023
• Évaluation de satisfaction de la plate-forme numérique: 4.6 / 5

Services de conseil financier personnalisés

Répartition du service consultatif:

Type de conseil	Total des clients	Revenus annuels moyens
Gestion de la richesse	215 000 clients	378 millions de dollars
Planification de la retraite	142 000 clients	247 millions de dollars

Taux d'intérêt concurrentiels et produits financiers

Taux d'intérêt et comparaison des produits:

• Taux de prêt personnel: 4,2% - 7,5%
• Intérêt du compte d'épargne: 2,1% - 3,6%
• Taux de dépôt fixe: 3,3% - 4,8%

Écosystème financier intégré

Métriques d'intégration de service croisé:

Intégration de service	Utilisateurs intégrés totaux	Valeur de transaction annuelle
Clients multiproduits	673 000 clients	12,4 milliards de dollars
Transactions multiplateformes	1,1 million de transactions	5,7 milliards de dollars

Woori Financial Group Inc. (WF) - Modèle d'entreprise: relations avec les clients

Service client personnalisé via plusieurs canaux

Woori Financial Group fournit un service client via 3 836 succursales hors ligne et plateformes numériques. La banque maintient une clientèle de 24,5 millions de clients individuels et 980 000 clients d'entreprise en 2023.

Canal de service	Nombre de points d'accès
Branches physiques	3,836
Réseau ATM	7,214
Agents du centre d'appel	1,245

Plates-formes bancaires numériques et applications mobiles

L'application bancaire mobile de Woori Bank a enregistré 15,2 millions d'utilisateurs actifs en 2023, ce qui représente 62% de sa clientèle totale.

• Téléchargements d'applications bancaires mobiles: 22,3 millions
• Utilisateurs bancaires en ligne: 18,6 millions
• Volume de transaction numérique: 4,7 milliards de KRW en 2023

Programmes de fidélité et stratégies de rétention de la clientèle

Woori Financial Group a investi 127 milliards de KRW dans des initiatives de rétention de clientèle en 2023.

Métriques du programme de fidélité	Valeur
Membres du programme de fidélité	8,9 millions
Taux de rétention de la clientèle	87.4%
Valeur à vie moyenne du client	3,6 millions de KRW

Gestionnaires de relations dédiées aux entreprises clientes

Woori Bank emploie 672 gestionnaires de relations d'entreprise spécialisées desservant 980 000 clients d'entreprise.

Mécanismes réguliers d'engagement et de rétroaction des clients

La banque a effectué 247 000 enquêtes de satisfaction des clients en 2023, avec un score net de promoteur de 68,5.

Mécanisme de rétroaction	Volume annuel
Enquêtes de satisfaction client	247,000
Score de promoteur net	68.5
Taux de résolution des plaintes du client	94.3%

Woori Financial Group Inc. (WF) - Modèle d'entreprise: canaux

Réseau de succursale physique

Woori Financial Group exploite 835 succursales nationales à travers la Corée du Sud en 2023. La présence internationale comprend 38 succursales à l'étranger et 6 bureaux représentatifs dans les principaux centres financiers mondiaux.

Type de succursale	Nombre	Emplacement
Branches domestiques	835	Corée du Sud
Branches à l'étranger	38	Centres financiers mondiaux
Bureaux représentatifs	6	Lieux internationaux

Plateformes bancaires en ligne

La plate-forme bancaire en ligne de Woori Bank dessert 15,3 millions d'utilisateurs enregistrés en 2023, avec un volume de transactions numériques de 4,2 billions de KRW par mois.

Applications bancaires mobiles

L'application bancaire mobile de Woori Bank compte 12,7 millions d'utilisateurs mensuels actifs, représentant 83% de sa clientèle totale de banque numérique.

Métrique bancaire mobile	Valeur
Utilisateurs mensuels actifs	12,7 millions
Pénétration numérique des clients	83%

Assistance du centre d'appels

• Support client 24/7 disponible
• 3 centres de soutien primaires situés à Séoul, Busan et Incheon
• Temps de réponse moyen: 45 secondes
• Volume d'appel annuel: 6,5 millions d'interactions client

Réseaux de paiement ATM et numérique

Woori Financial Group maintient 6 200 distributeurs automatiques de billets à l'échelle nationale, soutenant environ 22 millions de transactions par carte par mois.

Métrique du réseau ATM	Valeur
Total de distributeurs automatiques de billets	6,200
Transactions de cartes mensuelles	22 millions

Woori Financial Group Inc. (WF) - Modèle d'entreprise: segments de clientèle

Clients bancaires au détail

En 2023, Woori Financial Group dessert environ 15,7 millions de clients bancaires de détail en Corée du Sud. La clientèle de détail de la banque représente 31,2% du marché bancaire sud-coréen total.

Catégorie client	Nombre de clients	Part de marché
Clients de vente au détail individuels	15,7 millions	31.2%
Utilisateurs de banque numérique active	8,3 millions	52,9% des clients de détail

Petites et moyennes entreprises

Woori Financial Group soutient 287 000 petites et moyennes entreprises (PME) avec des produits financiers spécialisés.

• Portfolio total de prêts aux PME: KRW 48,3 billions
• Taille moyenne du prêt: KRW 167 millions
• Ratio de prêt non performant pour les PME: 1,6%

GRANDES clients d'entreprise

Le groupe dessert 1 250 grands clients d'entreprises dans diverses industries en Corée du Sud.

Segment de l'entreprise	Nombre de clients	Revenu total des services bancaires d'entreprise
Grandes entreprises	1,250	KRW 2,1 billions

Individus à haute nette

Woori Financial Group cible 45 000 personnes à haute teneur en naissance ayant des services de gestion de patrimoine personnalisés.

• Valeur du portefeuille moyen: KRW 1,2 milliard par client
• Total des actifs sous gestion: KRW 54 billions
• Taux de rétention de la clientèle en gestion de patrimoine: 87,3%

Jeunes consommateurs avertis du numérique

La banque compte 3,2 millions de clients âgés de 20 à 35 ans à l'aide de plateformes bancaires numériques.

Métrique bancaire numérique	Valeur
Utilisateurs de la banque mobile	3,2 millions
Taux d'ouverture du compte numérique	64.5%
Volume de transaction mobile	KRW 1,7 billion par mois

Woori Financial Group Inc. (WF) - Modèle d'entreprise: Structure des coûts

Investissements infrastructures technologiques

En 2023, Woori Financial Group a investi 372,5 milliards de KRW dans l'infrastructure technologique et la transformation numérique. La rupture des coûts de la technologie comprend:

Catégorie d'investissement technologique	Montant (KRW)
Mise à niveau de la plate-forme bancaire numérique	126,8 milliards
Amélioration de la cybersécurité	84,5 milliards
IA et systèmes d'apprentissage automatique	97,2 milliards
Infrastructure de cloud computing	64,0 milliards

Salaires et formation des employés

Les dépenses totales liées aux employés pour 2023 étaient de 1,24 billion de KRW, avec l'allocation suivante:

• Salaires de base: 876,5 milliards de krw
• Formation et développement: 62,3 milliards de krw
• Bonus de performance: 218,7 milliards de krw
• Avantages sociaux: 82,5 milliards de KRW

Entretien des succursales et dépenses opérationnelles

Coûts opérationnels pour les succursales physiques et les infrastructures réseau en 2023:

Catégorie de dépenses opérationnelles	Montant (KRW)
Succursale de loyer et d'installations	186,4 milliards
Services publics et maintenance	74,2 milliards
Opérations de réseau de succursale	103,6 milliards

Coûts de conformité réglementaire

Les dépenses liées à la conformité pour 2023 ont totalisé 158,6 milliards de KRW:

• Rapports juridiques et réglementaires: 47,3 milliards de krw
• Systèmes technologiques de conformité: 62,5 milliards de krw
• Personnel de conformité: 48,8 milliards de krw

Frais de marketing et d'acquisition des clients

Les dépenses de marketing pour 2023 étaient de 214,7 milliards de KRW, distribués comme suit:

Canal de marketing	Montant (KRW)
Marketing numérique	86,5 milliards
Publicité médiatique traditionnelle	62,3 milliards
Campagnes d'acquisition de clients	65,9 milliards

Woori Financial Group Inc. (WF) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des produits de crédit

En 2023, Woori Financial Group a déclaré des revenus d'intérêts de 5 982,4 milliards de KRW des portefeuilles de produits de prêt et de crédit. La rupture des revenus des intérêts est la suivante:

Catégorie de prêt	Revenu des intérêts (milliards KRW)
Prêts d'entreprise	3,456.7
Prêts au détail	1,875.2
Prêts aux petites entreprises	650.5

Frais de service bancaire

Les frais de service bancaire ont généré 1 245,6 milliards de KRW en revenus pour 2023, avec la distribution suivante:

• Frais de gestion des comptes: 387,3 milliards de krw
• Frais de transaction: 456,2 milliards de krw
• Frais de traitement des paiements: 402,1 milliards de krw

Commissions d'investissement et de gestion de la patrimoine

Le segment des investissements et de la gestion de patrimoine de Woori Financial Group a généré 1 678,9 milliards de KRW en 2023:

Produit d'investissement	Revenu de la Commission (milliards KRW)
Fonds communs de placement	562.4
Gestion des pensions	476.7
Services de gestion des actifs	639.8

Frais de transaction bancaire numérique

Les frais de transaction bancaire numérique s'élevaient à 345,7 milliards de KRW en 2023:

• Transactions bancaires mobiles: 187,3 milliards de krw
• Transactions bancaires en ligne: 158,4 milliards de krw

Ventes d'assurance et de produits financiers

Le chiffre d'affaires de l'assurance et des produits financiers a atteint 1 456,8 milliards de KRW en 2023:

Catégorie de produits	Revenus de vente (milliards KRW)
Produits d'assurance-vie	678.5
Produits d'assurance non-vie	456.2
Produits financiers structurés	322.1

Woori Financial Group Inc. (WF) - Canvas Business Model: Value Propositions

Comprehensive financial services from a full-service financial group (banking, insurance, securities)

• Affiliates include Tongyang Life and ABL Life, incorporated as of July 1, 2025.
• Woori Bank operated 16 overseas branches, 8 overseas branch offices, and 4 overseas offices as of December 31, 2024.

Enhanced digital convenience via hyper-personalized services on Woori WON Banking

Financial stability and regulatory resilience with a high BIS ratio of 16.06% (1H 2025)

You're looking at capital strength that supports strategic moves, and here are the key figures from the first half of 2025.

Metric	Value (1H 2025 Preliminary)
Group BIS Ratio	16.06%
Woori Bank BIS Ratio	16.97%
Total Consolidated Assets	₩534.1 trillion (as of June 30, 2025)
Risk-Weighted Assets	₩229.5 trillion
Equity Capital (for BIS calculation)	₩36.9 trillion

Specialized financial support for SMEs and startups through the Dino Lab program

• Total startups discovered and fostered since 2016: 199.
• Total direct and indirect investment by Woori Financial Group: 386.5 billion won.
• Open innovation collaborations with affiliates as of July 2025: 51.
• Dino Lab bases: 7 total (6 in Korea, 1 in Hanoi, Vietnam).

Inclusive finance initiatives for vulnerable groups like the elderly and disabled

• Total commitment over five years (through 2030) for productive and inclusive finance: 80 trillion won.
• Amount earmarked specifically for inclusive finance within that commitment: 7 trillion won.
• Project funding range for selected social economy enterprises in the 2025 Woori Impact Challenge Contest: 10 million to 20 million won.
• The Goodwill branch model was recognized by Goodwill Industries International (GII) for creating jobs for individuals with developmental disabilities.

Woori Financial Group Inc. (WF) - Canvas Business Model: Customer Relationships

You're looking at how Woori Financial Group Inc. (WF) connects with its diverse client base as of late 2025. The strategy blends heavy digital investment with traditional high-touch service, aiming for stickiness across all segments.

Digital self-service and hyper-personalization via the Woori WON mobile app

The Woori WON Banking application is central to this, having been relaunched as a comprehensive super app that pulls in services from all Woori Financial Group affiliates. This centralization is key for locking in traffic. Estimates place the Monthly Active Users (MAU) for Woori WON Banking at approximately 7.13 million as of late 2025. The app now includes a mobile trading system (MTS) for stock trading, pushing deeper into the customer's financial life.

Dedicated relationship managers for large corporations and SMEs

For your corporate clients, especially large corporations and SMEs, Woori Financial Group relies on dedicated relationship managers, supported by the scale of its lending book. The bank loans totaled KRW 329 trillion as of the end of June 2025, with corporate loans making up KRW 179 trillion of that total. Management is focused on quality, maintaining the proportion of prime corporate loans at around 85%.

Customer Segment Focus	Loan Portfolio Allocation (as of June 2025)	Proportion of Prime Corporate Loans
Large Corporations & SMEs	KRW 179 trillion	85%
Retail Customers	KRW 148 trillion	N/A
Total Bank Loans	KRW 329 trillion	N/A

This structure ensures that the relationship managers have significant balance sheet power to deploy. It's a defintely strong foundation for corporate banking relationships.

AI-based services like subscription counselors and voice-phishing prevention (Hamatamyeon)

Woori Financial Group is embedding advanced digital capabilities across its platform, exemplified by the integration of the mobile trading system into the WON Banking app. The group is also actively engaging in the digital asset ecosystem, with plans to potentially lead in KRW stablecoin issuance following the enactment of the Framework Act on Digital Assets. While specific usage statistics for proprietary AI tools like subscription counselors or voice-phishing prevention services are not publically detailed, the push toward a comprehensive super-app structure inherently relies on advanced data processing for personalization and security.

High-touch, in-person consultation at physical branches and digital express centers

The physical footprint remains important for complex needs and vulnerable populations. As of December 31, 2024, Woori Bank (WRB) operated a network of 684 branches and offices in Korea. To bridge the gap between full-service and pure digital, the group deploys Digital EXPRESS centers. These are video-consultation-based unmanned stores installed within branches, designed to help customers handle major transactions like loan consultations and international money transfers using the latest digital desks and smart kiosks.

Quarterly cash dividend payments of KRW 200 per share to retail investors

For retail investors, Woori Financial Group maintains a commitment to a predictable shareholder return policy. The Board of Directors approved a quarterly cash dividend of KRW 200 per common share for the second quarter of 2025, maintaining the quarterly equal dividend policy. The total estimated dividend amount for that quarter was KRW 147.8 billion. The total annual dividend paid per share for the financial year 2025 is reported as KRW 1,260.00 Per Share.

• Quarterly Dividend Amount: KRW 200 per share
• Estimated Total Quarterly Payout: KRW 147.8 billion
• 2025 Financial Year Total Dividend Per Share: KRW 1,260.00

Woori Financial Group Inc. (WF) - Canvas Business Model: Channels

You're looking at how Woori Financial Group Inc. (WF) gets its products and services to customers in late 2025. The strategy clearly balances a massive physical footprint with an aggressive digital pivot, which is defintely necessary in this market.

Woori Bank's extensive domestic and international branch network

The physical network remains a core channel, though it is actively being optimized. As of December 31, 2024, Woori Bank maintained 684 branches and offices in Korea. Internationally, the network included 16 overseas branches, 8 overseas branch offices, and 4 overseas offices as of the same date. This global presence spans 24 countries as of October 2025, with Woori Bank specifically operating 466 Network points across those countries. The focus on efficiency is visible; across the four major banks, the total number of branches decreased from 2,632 to 2,490 in the year leading up to Q3 2025. This consolidation is driving productivity, with Woori Bank's loans per branch reaching 499.8 billion won in the third quarter of 2025, nearing the 500 billion won mark. For context on a key subsidiary, Woori Bank (Cambodia) PLC. operated 143 branches nationwide and over 120 ATM/Self-Banking Networks as of December 2024.

Here's a quick look at the network scale:

Entity	Geographic Scope (Countries)	Network Size (Units)	Data Point Date/Context
Woori Bank (Global)	24	466	October 2025
Woori Bank (Domestic)	Korea	684 (Branches/Offices)	December 31, 2024
Woori Bank (Overseas)	24 Countries	28 (Branches + Offices)	December 31, 2024
Woori Card Co., Ltd.	2	107 (Network)	October 2025

Primary mobile banking application: Woori WON Banking

The primary digital channel is the mobile application. Woori Financial Group Inc. launched the new universal banking mobile application NEW 'Woori WON Banking' on December 17, 2024. This platform is central to the digital push, which is showing traction in specialized services. For instance, Woori Bank's non-face-to-face asset management service, Woori Won portfolio, hit 100 billion won in sales within two months of its launch (as of October 24, 2025). This indicates strong adoption for digitally delivered investment products.

Digital express unmanned branches with video consultation services

To manage the shift away from traditional tellers while serving all customer segments, Woori Bank is expanding its 'Digital Express' format. As of April 2024, there were 10 branches nationwide operating as Digital Express, with plans to convert additional merged locations starting January 6, 2025. These unmanned stores use digital desks, smart kiosks, and ATMs, and have expanded the number of tasks that can be handled via video consultation from 43 to 56. The group is embedding these micro-channels into community services, such as installing one within the Milal Ansan Sangrok Branch to help vulnerable groups.

The capabilities at these Digital Express locations include:

• Handling deposit subscriptions.
• Loan counseling and execution for credit and charter loans.
• Overseas remittance processing.
• New deposit sign-up and termination.
• Password changes and loan interest payments.

Specialized digital platforms like WON biz plaza for corporate clients

While specific 2025 metrics for a platform named 'WON biz plaza' aren't immediately available, the group's overall fee income growth reflects the success of its specialized digital offerings for business clients and wealth management. Woori Financial Group recorded a 21.26% Year-over-Year increase in net fee income in FY 2024, reaching $1.46 billion. This was supported by fee and commission income rising to $2.01 billion in 2024. This growth suggests that specialized digital channels supporting corporate services and investment products are performing well.

Woori Card, Woori Investment & Securities, and insurance sales channels

The non-banking subsidiaries utilize their own distinct channels. Woori Card Co., Ltd. operates a network across 2 countries with 107 Network points as of October 2025. As of the end of 2024, Woori Card held $11.2 billion in assets. Woori Investment Securities Co., Ltd. (WIS), relaunched after integration, reported total assets of $4.9 billion as of December 31, 2024. The insurance segment, following the integration of Tongyang Life and ABL Life in July 2025, is also seeing channel success through cross-selling. Demand for dollar-denominated insurance products at the five major banks (including Woori) saw cumulative sales reach 1.55 trillion won as of November 21, 2025, significantly exceeding the previous full-year total of about 964.1 billion won.

You should track the performance of these non-banking units closely, as their solid returns are key to improving the group's overall Return on Equity, which was just over 9 percent in Q1 2025 (excluding one-off expenses).

Woori Financial Group Inc. (WF) - Canvas Business Model: Customer Segments

You're looking at the core groups Woori Financial Group Inc. serves across its entire structure, from the main bank to specialized affiliates.

The primary domestic customer base for Woori Bank, the main banking subsidiary, is comprised of Korea's large corporations, small and medium-sized enterprises (SMEs), and individuals. Woori America Bank (WAB), a US subsidiary, specifically targets the Korean community with retail banking for both SMEs and individual customers. WAB operates 21 branches across the United States, including 5 in New York and 4 in New Jersey.

Woori Financial Group Inc. serves a broad customer base that includes individual, business, and institutional clients domestically. The group's overall financial performance for the first half of 2025 saw a cumulative net income of 1,551.3 billion won. For the third quarter of 2025, the net profit attributable to owners of the parent reached W1.24tr.

The global reach targets customers through an extensive international footprint. Woori Financial Group operates networks in 24 countries around the world. As of December 31, 2024, Woori Bank maintained 16 overseas branches, 8 overseas branch offices, and 4 overseas offices.

High-net-worth individuals are a targeted segment for wealth management and insurance products, especially following the July 1, 2025 finalization of acquisitions for Tongyang Life Insurance and ABL Life Insurance, which added to the group's portfolio.

For the startup ecosystem, Woori Venture Partners (WVP) is a key segment provider. As of December 31, 2022, WVP actively managed 19 funds totaling KRW 1,459 billion, with an investment in 354 portfolio companies amounting to KRW 1,014 billion. As of August 2025, Woori Ventures Partners had made 4 new investments in the last 12 months. The most recent investment activity reported was on November 19, 2025, in a company named Crocus.

Here are the key operational statistics related to these customer-facing segments:

Segment Focus	Entity/Metric	Value/Count	Date/Period
Domestic Retail/SME Banking	Woori America Bank (WAB) Branches in US	21	As of late 2024
Global Network Reach	Countries with Operations	24	As of October 2025
Global Banking Footprint	Overseas Branches (Woori Bank)	16	As of December 31, 2024
Global Banking Footprint	Overseas Branch Offices (Woori Bank)	8	As of December 31, 2024
Venture Capital Portfolio	Actively Managed Funds (WVP)	19	As of December 31, 2022
Venture Capital Portfolio	Total Portfolio Companies (WVP)	354	As of December 31, 2022
Venture Capital Portfolio	Total Invested Amount (WVP)	KRW 1,014 billion	As of December 31, 2022

The group's strategy involves offering ONE-STOP financial service to all customers using its various affiliates and networks.

• Mass-market retail customers in South Korea are served through Woori Bank's network of 684 branches and offices in Korea.
• SMEs and large Korean corporations are a primary focus for Woori Bank's services, including trade financing and corporate loans through overseas units.
• High-net-worth individuals are served through wealth management and insurance products, with the group finalizing the acquisition of two life insurers in July 2025.
• Startups and venture companies are supported via Woori Venture Partners, which executed 3 investments in 2025 so far as of August 2025.

Finance: draft 13-week cash view by Friday.

Woori Financial Group Inc. (WF) - Canvas Business Model: Cost Structure

The Cost Structure for Woori Financial Group Inc. reflects the scale of a major financial holding company, heavily influenced by funding costs, credit risk provisioning, and strategic technology spending. You need to watch these areas closely for margin pressure.

High interest expenses on customer deposits and borrowings represent a primary cost driver, though the specific 1H 2025 interest expense figure isn't explicitly isolated from Net Interest Income (NII) of KRW 4,513,808 million for the same period. However, historical data points to the magnitude, with an interest expense reported at (49,650) billion Won in a prior period filing. Managing the cost of funds in the prevailing interest rate environment is defintely key to profitability.

Credit risk management translates directly into significant provisioning costs. Impairment losses due to credit loss totaled KRW 943,310 million in 1H 2025. This was a notable increase from the KRW 775,492 million recorded in 1H 2024. Furthermore, the credit cost for the first quarter of 2025 alone was KRW 435.5 billion.

General and Administrative (SG&A) expenses, which encompass personnel costs, saw an expansion. For the first half of 2025, the group's SG&A expenses increased by 18% Year-over-Year (Y-o-Y). This resulted in the cost-to-income ratio reaching 42.8% for 1H 2025. Personnel expenses are a major component of this, supporting a large domestic and international workforce, though the exact figure isn't broken out separately here.

The commitment to future competitiveness is reflected in substantial technology spending. Woori Financial Group announced plans to invest 80 trillion won ($59 billion) over the next five years as part of its Future Co-growth Initiative. This forward-looking expenditure is heavily weighted toward productive financing, which includes strengthening digital and IT competitiveness, and supporting strategic technology ventures like AI.

Marketing and promotional costs include strategic, high-profile engagements. Woori Financial Group signed an MOU to be the only financial institution designated as an official promotional partner for the APEC 2025 summit, held in Korea in October. This partnership involves leveraging the group's infrastructure for promotion, which includes:

• Digital billboards at the Seoul headquarters.
• Ad space at Incheon Airport.
• Digital posters displayed at 659 Woori Bank branches nationwide starting the month before the summit.

Here's a snapshot of key reported cost/expense metrics for the relevant periods:

Cost Component/Metric	Period/Context	Amount (KRW)
Impairment Losses (Credit Loss)	1H 2025	943,310 million
Credit Cost	Q1 2025	435.5 billion
SG&A Expense Change	1H 2025 (Y-o-Y)	+18%
Cost-to-Income Ratio	1H 2025	42.8%
Historical Interest Expense (Proxy)	Prior Period	(49,650) billion
Forward-Looking Investment (Total)	Next Five Years (Starting Late 2025)	80 trillion (approx. $59 billion)

The group is also focusing on internal efficiency, aiming to cut back on general expenses not related to sales and achieve cost efficiencies through optimizing resources and channels. Finance: draft 13-week cash view by Friday.

Woori Financial Group Inc. (WF) - Canvas Business Model: Revenue Streams

You're looking at the core ways Woori Financial Group Inc. brings in money as of late 2025, especially after integrating new insurance operations. Honestly, for a financial holding company, the story is always about interest margins and fees, plus any big one-off items that hit the books.

The most significant component remains the core lending business. For the first half of 2025 (1H 2025), the Net interest income reached KRW 4,513,808 million. This number reflects the spread between the interest Woori Financial Group earns on its assets, like loans, and the interest it pays out on liabilities, like deposits. As of June 30, 2025, the total loan book supporting this income stood at KRW 383,989 billion.

Beyond interest, fee-based services are a crucial, growing part of the revenue mix. This includes income generated across the group's specialized subsidiaries. For instance, the first quarter of 2025 saw Non-interest revenue grow to KRW 357.5 billion, up 2% year-over-year, showing steady momentum in these areas.

The recent acquisitions have immediately started contributing to the revenue base. The incorporation of Tongyang Life Insurance and ABL Life Insurance in mid-2025 brings in a new stream from Insurance premiums and related income. While specific premium figures aren't broken out separately in the latest reports, the impact is visible: the insurance acquisitions contributed an estimated KRW 50 billion to the net income in the third quarter of 2025 alone.

A major, non-recurring event boosted the third quarter results significantly. Woori Financial Group booked one-off bargain purchase gains of approximately KRW 580 billion in Q3 2025, directly resulting from the acquisitions of Tongyang Life Insurance and ABL Life Insurance. This is a one-time accounting benefit, not repeatable core operating income. Still, it certainly impacted the overall financial picture for the year.

Here's a quick look at the key financial figures that define these revenue streams for the reported periods:

Revenue Component	Period	Amount (KRW)
Net Interest Income	1H 2025	4,513,808 million
Non-Interest Revenue (Fee/Service Proxy)	Q1 2025	357.5 billion
One-off Bargain Purchase Gains	Q3 2025	580 billion
Insurance Acquisition Net Income Contribution	Q3 2025	50 billion

The operational revenue streams, which you can think of as the day-to-day money generation from lending and services, are supported by the underlying asset base. The primary source of this is the collection of Loan principal and interest payments from corporate and retail lending, which is the engine driving the Net Interest Income.

You can see the composition of the fee-based services that feed the non-interest income:

• Card services income
• Securities-related revenue
• Asset management fees

The strategic focus for the near term involves maintaining the Net Interest Margin (NIM) and growing fee income, especially as the new insurance subsidiaries become fully integrated. Management has a goal to maintain the Woori Bank Q3 NIM of 1.48%, aiming for approximately 1.5% for the full year 2025.