Woori Financial Group Inc. (WF): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No cenário dinâmico dos serviços financeiros, o Woori Financial Group Inc. (WF) surge como uma potência de inovação e crescimento estratégico, alavancando um modelo de negócios sofisticado que integra perfeitamente bancos tradicionais à transformação digital de ponta. Ao elaborar meticulosamente um ecossistema abrangente que abrange o banco de varejo e corporativo, plataformas digitais e soluções financeiras personalizadas, a WF se posicionou como um participante formidável no mercado financeiro coreano, gerando valor por meio de parcerias estratégicas, proezas tecnológicas e abordagens centradas no cliente que Redefina os serviços financeiros modernos.

Woori Financial Group Inc. (WF) - Modelo de negócios: Parcerias -chave

Aliança Estratégica com Keb Hana Bank

O Woori Financial Group estabeleceu uma aliança estratégica com o Keb Hana Bank para aprimorar os recursos de serviço financeiro. A parceria envolve:

Detalhes da parceria	Escopo
Plataformas bancárias digitais conjuntas	Infraestrutura tecnológica compartilhada
Produtos financeiros de venda cruzada	Base de clientes expandida de 15,3 milhões de clientes combinados
Sinergias de custo operacional	Economia anual estimada de ₩ 87 bilhões

Parcerias da empresa de tecnologia

O Woori Financial Group colabora com as principais empresas de tecnologia para impulsionar a transformação digital:

• Samsung Electronics - IA e integração de computação em nuvem
• LG CNS - Blockchain e soluções de segurança cibernética
• NAVER Corporation - Plataformas avançadas de análise de dados

Colaborações de startups de fintech

O grupo se envolve ativamente com as startups da FinTech por meio de investimentos e parcerias estratégicas:

Parceria de inicialização	Valor do investimento	Área de foco
Jogue	₩ 35,2 bilhões	Soluções de pagamento móvel
Viva Republica	22,7 bilhões	Serviços financeiros digitais
Iconloop	₩ 15,6 bilhões	Tecnologia Blockchain

Colaborações de seguros e investimentos

As joint ventures com empresas de seguros e investimentos incluem:

• Kyobo Life Insurance - Bancassurance Partnerships
• Seguro de Vida Samsung - Desenvolvimento Integrado de Produtos Financeiros
• Korea Investment Holdings - Wealth Management Services

Investimento total de parceria: ₩ 273,5 bilhões em 2023

Woori Financial Group Inc. (WF) - Modelo de negócios: Atividades -chave

Serviços bancários corporativos e de varejo

O Woori Financial Group opera com 830 filiais domésticas e 35 locais de rede no exterior em 2024. O total de ativos atingiu 397,8 trilhões de KRW em 2023. A carteira de empréstimos bancários corporativos avaliados em 213,5 trilhões de KRW.

Segmento de serviço bancário	Volume da transação (2023)
Transações bancárias de varejo	286,7 trilhões de krw
Transações bancárias corporativas	213,5 trilhões de krw
Transações bancárias internacionais	97,6 trilhões de krw

Desenvolvimento da plataforma bancária digital

Os canais bancários digitais processaram 2,4 bilhões de transações em 2023. Os usuários de bancos móveis atingiram 15,3 milhões de usuários ativos.

• Downloads de aplicativos bancários móveis: 22,1 milhões
• Taxa de penetração bancária online: 68%
• Velocidade de processamento da transação digital: 0,3 segundos por transação

Gerenciamento de produtos financeiros e inovação

Lançou 47 novos produtos financeiros em 2023. Pesquisa e desenvolvimento de investimentos de 129,5 bilhões de KRW.

Categoria de produto	Novos produtos lançados
Produtos de investimento	18 produtos
Produtos de empréstimos	15 produtos
Produtos de seguro	14 produtos

Gerenciamento de riscos e monitoramento de conformidade

A equipe de gerenciamento de riscos consiste em 672 profissionais especializados. Orçamento de monitoramento de conformidade: 87,3 bilhões de KRW em 2023.

• Taxa de violação de conformidade: 0,02%
• Eficiência de mitigação de risco: 96,7%
• Precisão de relatórios regulatórios: 99,9%

Serviços de investimento e gerenciamento de patrimônio

Os ativos de gerenciamento de patrimônio da administração atingiram 132,6 trilhões de KRW em 2023. Valor médio da carteira de clientes: 487 milhões de KRW.

Segmento de investimento	Total de ativos (2023)
Investimentos em ações	62,4 trilhões de krw
Investimentos de renda fixa	45,2 trilhões de krw
Investimentos alternativos	25,0 trilhões de krw

Woori Financial Group Inc. (WF) - Modelo de negócios: Recursos -chave

Extensa rede de filiais

A partir de 2024, o Woori Financial Group mantém 830 ramos domésticos em toda a Coréia do Sul, com presença adicional nos principais centros financeiros internacionais.

Tipo de ramificação	Número de ramificações
Filiais de varejo doméstico	678
Filiais bancários corporativos	112
Filiais Internacionais	40

Infraestrutura de tecnologia bancária digital

Woori Financial Group investiu ₩ 187,5 bilhões Em tecnologias de transformação digital em 2023.

• Plataformas bancárias móveis com 12,4 milhões de usuários ativos
• Sistemas de atendimento ao cliente movidos a IA
• Infraestrutura avançada de segurança cibernética
• Recursos de computação em nuvem

Capital e especialização humanos

Força de trabalho total em 2024: 16.742 funcionários

Categoria de funcionários	Número de funcionários
Profissionais bancários corporativos	4,523
Especialistas bancários de varejo	6,891
Tecnologia e equipe digital	2,348
Gestão e suporte	2,980

Capital financeiro e ativos

Total de ativos em dezembro de 2023: ₩ 276,8 trilhões

• Tier 1 Capital Ratio: 12,4%
• Índice de adequação de capital total: 14,2%
• Ativo líquido: ₩ 42,6 trilhões

Reputação da marca

Valor da marca estimado em ₩ 3,2 trilhões Em 2024, o ranking entre as 5 principais instituições financeiras da Coréia do Sul.

Woori Financial Group Inc. (WF) - Modelo de Negócios: Proposições de Valor

Soluções financeiras abrangentes para indivíduos e empresas

O Woori Financial Group oferece uma ampla gama de serviços financeiros com a seguinte quebra de produto:

Categoria de serviço	Ofertas totais de produtos	Quota de mercado
Bancos pessoais	87 produtos distintos	18,5% no mercado sul -coreano
Banco corporativo	62 soluções financeiras de negócios	15,3% de participação de mercado corporativo
Banco de investimento	43 produtos de investimento	12,7% de penetração no mercado de investimentos

Experiências bancárias digitais inovadoras

Métricas de desempenho da plataforma bancária digital:

• Usuários bancários móveis: 4,2 milhões
• Volume de transação online: 1,3 bilhão de transações em 2023
• Classificação de satisfação da plataforma digital: 4.6/5

Serviços de Consultoria Financeira Personalizada

Avaria do serviço de consultoria:

Tipo de consultoria	Total de clientes	Receita média anual
Gestão de patrimônio	215.000 clientes	US $ 378 milhões
Planejamento de aposentadoria	142.000 clientes	US $ 247 milhões

Taxas de juros competitivas e produtos financeiros

Taxa de juros e comparação de produtos:

• Taxas de empréstimo pessoal: 4,2% - 7,5%
• Interesse da conta poupança: 2,1% - 3,6%
• Taxas de depósito fixo: 3,3% - 4,8%

Ecossistema financeiro integrado

Métricas de integração de serviço transversal:

Integração de serviços	Total de usuários integrados	Valor anual da transação
Clientes de vários produtos	673.000 clientes	US $ 12,4 bilhões
Transações de plataforma cruzada	1,1 milhão de transações	US $ 5,7 bilhões

Woori Financial Group Inc. (WF) - Modelo de Negócios: Relacionamentos do Cliente

Atendimento ao cliente personalizado através de vários canais

O Woori Financial Group fornece atendimento ao cliente por meio de 3.836 filiais offline e plataformas digitais. O banco mantém uma base de clientes de 24,5 milhões de clientes individuais e 980.000 clientes corporativos em 2023.

Canal de serviço	Número de pontos de acesso
Ramos físicos	3,836
Rede ATM	7,214
Agentes de call center	1,245

Plataformas bancárias digitais e aplicativos móveis

O aplicativo bancário móvel do Woori Bank registrou 15,2 milhões de usuários ativos em 2023, representando 62% de sua base total de clientes.

• Downloads de aplicativos bancários móveis: 22,3 milhões
• Usuários bancários online: 18,6 milhões
• Volume de transação digital: 4,7 bilhões de KRW em 2023

Programas de fidelidade e estratégias de retenção de clientes

O Woori Financial Group investiu 127 bilhões de KRW em iniciativas de retenção de clientes em 2023.

Métricas do Programa de Fidelidade	Valor
Membros do programa de fidelidade	8,9 milhões
Taxa de retenção de clientes	87.4%
Valor médio de vida útil do cliente	3,6 milhões de krw

Gerentes de relacionamento dedicados para clientes corporativos

O Woori Bank emprega 672 gerentes especializados de relacionamento corporativo que atendem a 980.000 clientes corporativos.

Mecanismos regulares de envolvimento e feedback do cliente

O banco conduziu 247.000 pesquisas de satisfação do cliente em 2023, com uma pontuação líquida de 68,5.

Mecanismo de feedback	Volume anual
Pesquisas de satisfação do cliente	247,000
Pontuação do promotor líquido	68.5
Taxa de resolução de reclamação do cliente	94.3%

Woori Financial Group Inc. (WF) - Modelo de Negócios: Canais

Rede de ramificação física

O Woori Financial Group opera 835 filiais domésticas em toda a Coréia do Sul a partir de 2023. A presença internacional inclui 38 filiais no exterior e 6 escritórios representativos nos principais centros financeiros globais.

Tipo de ramificação	Número	Localização
Ramos domésticos	835	Coréia do Sul
Filiais no exterior	38	Centros financeiros globais
Escritórios representativos	6	Locais internacionais

Plataformas bancárias online

A plataforma bancária on -line do Woori Bank atende 15,3 milhões de usuários registrados a partir de 2023, com um volume de transações digitais de 4,2 trilhões de KRW por mês.

Aplicativos bancários móveis

O aplicativo Banking Mobile Banking do Woori Bank possui 12,7 milhões de usuários mensais ativos, representando 83% de sua base total de clientes bancários digitais.

Métrica bancária móvel	Valor
Usuários mensais ativos	12,7 milhões
Penetração do cliente digital	83%

Suporte de call center

• Suporte ao cliente 24/7 disponível
• 3 centros de suporte primários localizados em Seul, Busan e Incheon
• Tempo médio de resposta: 45 segundos
• Volume anual de chamada: 6,5 milhões de interações com os clientes

ATM e redes de pagamento digital

O Woori Financial Group mantém 6.200 caixas eletrônicos em todo o país, apoiando aproximadamente 22 milhões de transações de cartões mensalmente.

Métrica de rede atm	Valor
ATMs totais	6,200
Transações mensais de cartão	22 milhões

Woori Financial Group Inc. (WF) - Modelo de negócios: segmentos de clientes

Clientes bancários de varejo

A partir de 2023, o Woori Financial Group atende a aproximadamente 15,7 milhões de clientes bancários de varejo na Coréia do Sul. A base de clientes de varejo do banco representa 31,2% do mercado bancário sul -coreano total.

Categoria de cliente	Número de clientes	Quota de mercado
Clientes de varejo individuais	15,7 milhões	31.2%
Usuários de bancos digitais ativos	8,3 milhões	52,9% dos clientes de varejo

Pequenas e médias empresas

O Woori Financial Group suporta 287.000 empresas pequenas e médias (PMEs) com produtos financeiros especializados.

• Portfólio total de empréstimos para PME: KRW 48,3 trilhões
• Tamanho médio do empréstimo: KRW 167 milhões
• Taxa de empréstimo sem desempenho para PME: 1,6%

Grandes clientes corporativos

O grupo atende 1.250 grandes clientes corporativos em vários setores da Coréia do Sul.

Segmento corporativo	Número de clientes	Receita bancária corporativa total
Grandes corporações	1,250	KRW 2,1 trilhões

Indivíduos de alta rede

O Woori Financial Group tem como alvo 45.000 indivíduos de alta rede com serviços personalizados de gerenciamento de patrimônio.

• Valor médio do portfólio: KRW 1,2 bilhão por cliente
• Total de ativos sob gestão: KRW 54 trilhões
• Taxa de retenção de clientes de gerenciamento de patrimônio: 87,3%

Jovens consumidores digitais

O banco tem 3,2 milhões de clientes com idades entre 20 e 35 anos usando plataformas bancárias digitais.

Métrica bancária digital	Valor
Usuários bancários móveis	3,2 milhões
Taxa de abertura da conta digital	64.5%
Volume de transação móvel	KRW 1,7 trilhão mensalmente

Woori Financial Group Inc. (WF) - Modelo de negócios: Estrutura de custos

Investimentos de infraestrutura de tecnologia

Em 2023, o Woori Financial Group investiu 372,5 bilhões de KRW em infraestrutura tecnológica e transformação digital. A quebra dos custos de tecnologia inclui:

Categoria de investimento em tecnologia	Quantidade (KRW)
Atualização da plataforma bancária digital	126,8 bilhões
Aprimoramento da segurança cibernética	84,5 bilhões
AI e sistemas de aprendizado de máquina	97,2 bilhões
Infraestrutura de computação em nuvem	64,0 bilhões

Salários e treinamento de funcionários

As despesas totais relacionadas aos funcionários em 2023 foram de 1,24 trilhão de KRW, com a seguinte alocação:

• Salários base: 876,5 bilhões de KRW
• Treinamento e desenvolvimento: 62,3 bilhões de KRW
• Bônus de desempenho: 218,7 bilhões de KRW
• Benefícios dos funcionários: 82,5 bilhões de KRW

Manutenção de ramificação e despesas operacionais

Custos operacionais para filiais físicas e infraestrutura de rede em 2023:

Categoria de despesa operacional	Quantidade (KRW)
Aluguel e instalações da filial	186,4 bilhões
Utilitários e manutenção	74,2 bilhões
Operações de rede de ramificação	103,6 bilhões

Custos de conformidade regulatória

As despesas relacionadas à conformidade em 2023 totalizaram 158,6 bilhões de KRW:

• Relatórios legais e regulatórios: 47,3 bilhões de KRW
• Sistemas de Tecnologia de Conformidade: 62,5 bilhões de KRW
• Pessoal de conformidade: 48,8 bilhões de KRW

Despesas de marketing e aquisição de clientes

As despesas de marketing para 2023 foram de 214,7 bilhões de KRW, distribuídos da seguinte forma:

Canal de marketing	Quantidade (KRW)
Marketing digital	86,5 bilhões
Publicidade tradicional da mídia	62,3 bilhões
Campanhas de aquisição de clientes	65,9 bilhões

Woori Financial Group Inc. (WF) - Modelo de negócios: fluxos de receita

Receita de juros de empréstimos e produtos de crédito

Em 2023, o Woori Financial Group relatou receita de juros de 5.982,4 bilhões de portfólios de empréstimos e produtos de crédito. A repartição da receita de juros é a seguinte:

Categoria de empréstimo	Receita de juros (bilhão KRW)
Empréstimos corporativos	3,456.7
Empréstimos de varejo	1,875.2
Empréstimos para pequenas empresas	650.5

Taxas de serviço bancário

As taxas de serviço bancário geraram 1.245,6 bilhões de KRW em receita para 2023, com a seguinte distribuição:

• Taxas de gerenciamento de contas: 387,3 bilhões de KRW
• Taxas de transação: 456,2 bilhões de KRW
• Taxas de processamento de pagamento: 402,1 bilhões de KRW

Comissões de investimento e gerenciamento de patrimônio

O segmento de gestão de investimentos e patrimônio do Woori Financial Group gerou 1.678,9 bilhões de KRW em 2023:

Produto de investimento	Receita da Comissão (Bilhão KRW)
Fundos mútuos	562.4
Gerenciamento de pensões	476.7
Serviços de gerenciamento de ativos	639.8

Taxas de transação bancária digital

As taxas de transação bancária digital totalizaram 345,7 bilhões de KRW em 2023:

• Transações bancárias móveis: 187,3 bilhões de KRW
• Transações bancárias on -line: 158,4 bilhões de KRW

Vendas de seguros e produtos financeiros

A receita de vendas de seguros e produtos financeiros atingiu 1.456,8 bilhões de KRW em 2023:

Categoria de produto	Receita de vendas (bilhão de KRW)
Produtos de seguro de vida	678.5
Produtos de seguro não-vida	456.2
Produtos financeiros estruturados	322.1

Woori Financial Group Inc. (WF) - Canvas Business Model: Value Propositions

Comprehensive financial services from a full-service financial group (banking, insurance, securities)

• Affiliates include Tongyang Life and ABL Life, incorporated as of July 1, 2025.
• Woori Bank operated 16 overseas branches, 8 overseas branch offices, and 4 overseas offices as of December 31, 2024.

Enhanced digital convenience via hyper-personalized services on Woori WON Banking

Financial stability and regulatory resilience with a high BIS ratio of 16.06% (1H 2025)

You're looking at capital strength that supports strategic moves, and here are the key figures from the first half of 2025.

Metric	Value (1H 2025 Preliminary)
Group BIS Ratio	16.06%
Woori Bank BIS Ratio	16.97%
Total Consolidated Assets	₩534.1 trillion (as of June 30, 2025)
Risk-Weighted Assets	₩229.5 trillion
Equity Capital (for BIS calculation)	₩36.9 trillion

Specialized financial support for SMEs and startups through the Dino Lab program

• Total startups discovered and fostered since 2016: 199.
• Total direct and indirect investment by Woori Financial Group: 386.5 billion won.
• Open innovation collaborations with affiliates as of July 2025: 51.
• Dino Lab bases: 7 total (6 in Korea, 1 in Hanoi, Vietnam).

Inclusive finance initiatives for vulnerable groups like the elderly and disabled

• Total commitment over five years (through 2030) for productive and inclusive finance: 80 trillion won.
• Amount earmarked specifically for inclusive finance within that commitment: 7 trillion won.
• Project funding range for selected social economy enterprises in the 2025 Woori Impact Challenge Contest: 10 million to 20 million won.
• The Goodwill branch model was recognized by Goodwill Industries International (GII) for creating jobs for individuals with developmental disabilities.

Woori Financial Group Inc. (WF) - Canvas Business Model: Customer Relationships

You're looking at how Woori Financial Group Inc. (WF) connects with its diverse client base as of late 2025. The strategy blends heavy digital investment with traditional high-touch service, aiming for stickiness across all segments.

Digital self-service and hyper-personalization via the Woori WON mobile app

The Woori WON Banking application is central to this, having been relaunched as a comprehensive super app that pulls in services from all Woori Financial Group affiliates. This centralization is key for locking in traffic. Estimates place the Monthly Active Users (MAU) for Woori WON Banking at approximately 7.13 million as of late 2025. The app now includes a mobile trading system (MTS) for stock trading, pushing deeper into the customer's financial life.

Dedicated relationship managers for large corporations and SMEs

For your corporate clients, especially large corporations and SMEs, Woori Financial Group relies on dedicated relationship managers, supported by the scale of its lending book. The bank loans totaled KRW 329 trillion as of the end of June 2025, with corporate loans making up KRW 179 trillion of that total. Management is focused on quality, maintaining the proportion of prime corporate loans at around 85%.

Customer Segment Focus	Loan Portfolio Allocation (as of June 2025)	Proportion of Prime Corporate Loans
Large Corporations & SMEs	KRW 179 trillion	85%
Retail Customers	KRW 148 trillion	N/A
Total Bank Loans	KRW 329 trillion	N/A

This structure ensures that the relationship managers have significant balance sheet power to deploy. It's a defintely strong foundation for corporate banking relationships.

AI-based services like subscription counselors and voice-phishing prevention (Hamatamyeon)

Woori Financial Group is embedding advanced digital capabilities across its platform, exemplified by the integration of the mobile trading system into the WON Banking app. The group is also actively engaging in the digital asset ecosystem, with plans to potentially lead in KRW stablecoin issuance following the enactment of the Framework Act on Digital Assets. While specific usage statistics for proprietary AI tools like subscription counselors or voice-phishing prevention services are not publically detailed, the push toward a comprehensive super-app structure inherently relies on advanced data processing for personalization and security.

High-touch, in-person consultation at physical branches and digital express centers

The physical footprint remains important for complex needs and vulnerable populations. As of December 31, 2024, Woori Bank (WRB) operated a network of 684 branches and offices in Korea. To bridge the gap between full-service and pure digital, the group deploys Digital EXPRESS centers. These are video-consultation-based unmanned stores installed within branches, designed to help customers handle major transactions like loan consultations and international money transfers using the latest digital desks and smart kiosks.

Quarterly cash dividend payments of KRW 200 per share to retail investors

For retail investors, Woori Financial Group maintains a commitment to a predictable shareholder return policy. The Board of Directors approved a quarterly cash dividend of KRW 200 per common share for the second quarter of 2025, maintaining the quarterly equal dividend policy. The total estimated dividend amount for that quarter was KRW 147.8 billion. The total annual dividend paid per share for the financial year 2025 is reported as KRW 1,260.00 Per Share.

• Quarterly Dividend Amount: KRW 200 per share
• Estimated Total Quarterly Payout: KRW 147.8 billion
• 2025 Financial Year Total Dividend Per Share: KRW 1,260.00

Woori Financial Group Inc. (WF) - Canvas Business Model: Channels

You're looking at how Woori Financial Group Inc. (WF) gets its products and services to customers in late 2025. The strategy clearly balances a massive physical footprint with an aggressive digital pivot, which is defintely necessary in this market.

Woori Bank's extensive domestic and international branch network

The physical network remains a core channel, though it is actively being optimized. As of December 31, 2024, Woori Bank maintained 684 branches and offices in Korea. Internationally, the network included 16 overseas branches, 8 overseas branch offices, and 4 overseas offices as of the same date. This global presence spans 24 countries as of October 2025, with Woori Bank specifically operating 466 Network points across those countries. The focus on efficiency is visible; across the four major banks, the total number of branches decreased from 2,632 to 2,490 in the year leading up to Q3 2025. This consolidation is driving productivity, with Woori Bank's loans per branch reaching 499.8 billion won in the third quarter of 2025, nearing the 500 billion won mark. For context on a key subsidiary, Woori Bank (Cambodia) PLC. operated 143 branches nationwide and over 120 ATM/Self-Banking Networks as of December 2024.

Here's a quick look at the network scale:

Entity	Geographic Scope (Countries)	Network Size (Units)	Data Point Date/Context
Woori Bank (Global)	24	466	October 2025
Woori Bank (Domestic)	Korea	684 (Branches/Offices)	December 31, 2024
Woori Bank (Overseas)	24 Countries	28 (Branches + Offices)	December 31, 2024
Woori Card Co., Ltd.	2	107 (Network)	October 2025

Primary mobile banking application: Woori WON Banking

The primary digital channel is the mobile application. Woori Financial Group Inc. launched the new universal banking mobile application NEW 'Woori WON Banking' on December 17, 2024. This platform is central to the digital push, which is showing traction in specialized services. For instance, Woori Bank's non-face-to-face asset management service, Woori Won portfolio, hit 100 billion won in sales within two months of its launch (as of October 24, 2025). This indicates strong adoption for digitally delivered investment products.

Digital express unmanned branches with video consultation services

To manage the shift away from traditional tellers while serving all customer segments, Woori Bank is expanding its 'Digital Express' format. As of April 2024, there were 10 branches nationwide operating as Digital Express, with plans to convert additional merged locations starting January 6, 2025. These unmanned stores use digital desks, smart kiosks, and ATMs, and have expanded the number of tasks that can be handled via video consultation from 43 to 56. The group is embedding these micro-channels into community services, such as installing one within the Milal Ansan Sangrok Branch to help vulnerable groups.

The capabilities at these Digital Express locations include:

• Handling deposit subscriptions.
• Loan counseling and execution for credit and charter loans.
• Overseas remittance processing.
• New deposit sign-up and termination.
• Password changes and loan interest payments.

Specialized digital platforms like WON biz plaza for corporate clients

While specific 2025 metrics for a platform named 'WON biz plaza' aren't immediately available, the group's overall fee income growth reflects the success of its specialized digital offerings for business clients and wealth management. Woori Financial Group recorded a 21.26% Year-over-Year increase in net fee income in FY 2024, reaching $1.46 billion. This was supported by fee and commission income rising to $2.01 billion in 2024. This growth suggests that specialized digital channels supporting corporate services and investment products are performing well.

Woori Card, Woori Investment & Securities, and insurance sales channels

The non-banking subsidiaries utilize their own distinct channels. Woori Card Co., Ltd. operates a network across 2 countries with 107 Network points as of October 2025. As of the end of 2024, Woori Card held $11.2 billion in assets. Woori Investment Securities Co., Ltd. (WIS), relaunched after integration, reported total assets of $4.9 billion as of December 31, 2024. The insurance segment, following the integration of Tongyang Life and ABL Life in July 2025, is also seeing channel success through cross-selling. Demand for dollar-denominated insurance products at the five major banks (including Woori) saw cumulative sales reach 1.55 trillion won as of November 21, 2025, significantly exceeding the previous full-year total of about 964.1 billion won.

You should track the performance of these non-banking units closely, as their solid returns are key to improving the group's overall Return on Equity, which was just over 9 percent in Q1 2025 (excluding one-off expenses).

Woori Financial Group Inc. (WF) - Canvas Business Model: Customer Segments

You're looking at the core groups Woori Financial Group Inc. serves across its entire structure, from the main bank to specialized affiliates.

The primary domestic customer base for Woori Bank, the main banking subsidiary, is comprised of Korea's large corporations, small and medium-sized enterprises (SMEs), and individuals. Woori America Bank (WAB), a US subsidiary, specifically targets the Korean community with retail banking for both SMEs and individual customers. WAB operates 21 branches across the United States, including 5 in New York and 4 in New Jersey.

Woori Financial Group Inc. serves a broad customer base that includes individual, business, and institutional clients domestically. The group's overall financial performance for the first half of 2025 saw a cumulative net income of 1,551.3 billion won. For the third quarter of 2025, the net profit attributable to owners of the parent reached W1.24tr.

The global reach targets customers through an extensive international footprint. Woori Financial Group operates networks in 24 countries around the world. As of December 31, 2024, Woori Bank maintained 16 overseas branches, 8 overseas branch offices, and 4 overseas offices.

High-net-worth individuals are a targeted segment for wealth management and insurance products, especially following the July 1, 2025 finalization of acquisitions for Tongyang Life Insurance and ABL Life Insurance, which added to the group's portfolio.

For the startup ecosystem, Woori Venture Partners (WVP) is a key segment provider. As of December 31, 2022, WVP actively managed 19 funds totaling KRW 1,459 billion, with an investment in 354 portfolio companies amounting to KRW 1,014 billion. As of August 2025, Woori Ventures Partners had made 4 new investments in the last 12 months. The most recent investment activity reported was on November 19, 2025, in a company named Crocus.

Here are the key operational statistics related to these customer-facing segments:

Segment Focus	Entity/Metric	Value/Count	Date/Period
Domestic Retail/SME Banking	Woori America Bank (WAB) Branches in US	21	As of late 2024
Global Network Reach	Countries with Operations	24	As of October 2025
Global Banking Footprint	Overseas Branches (Woori Bank)	16	As of December 31, 2024
Global Banking Footprint	Overseas Branch Offices (Woori Bank)	8	As of December 31, 2024
Venture Capital Portfolio	Actively Managed Funds (WVP)	19	As of December 31, 2022
Venture Capital Portfolio	Total Portfolio Companies (WVP)	354	As of December 31, 2022
Venture Capital Portfolio	Total Invested Amount (WVP)	KRW 1,014 billion	As of December 31, 2022

The group's strategy involves offering ONE-STOP financial service to all customers using its various affiliates and networks.

• Mass-market retail customers in South Korea are served through Woori Bank's network of 684 branches and offices in Korea.
• SMEs and large Korean corporations are a primary focus for Woori Bank's services, including trade financing and corporate loans through overseas units.
• High-net-worth individuals are served through wealth management and insurance products, with the group finalizing the acquisition of two life insurers in July 2025.
• Startups and venture companies are supported via Woori Venture Partners, which executed 3 investments in 2025 so far as of August 2025.

Finance: draft 13-week cash view by Friday.

Woori Financial Group Inc. (WF) - Canvas Business Model: Cost Structure

The Cost Structure for Woori Financial Group Inc. reflects the scale of a major financial holding company, heavily influenced by funding costs, credit risk provisioning, and strategic technology spending. You need to watch these areas closely for margin pressure.

High interest expenses on customer deposits and borrowings represent a primary cost driver, though the specific 1H 2025 interest expense figure isn't explicitly isolated from Net Interest Income (NII) of KRW 4,513,808 million for the same period. However, historical data points to the magnitude, with an interest expense reported at (49,650) billion Won in a prior period filing. Managing the cost of funds in the prevailing interest rate environment is defintely key to profitability.

Credit risk management translates directly into significant provisioning costs. Impairment losses due to credit loss totaled KRW 943,310 million in 1H 2025. This was a notable increase from the KRW 775,492 million recorded in 1H 2024. Furthermore, the credit cost for the first quarter of 2025 alone was KRW 435.5 billion.

General and Administrative (SG&A) expenses, which encompass personnel costs, saw an expansion. For the first half of 2025, the group's SG&A expenses increased by 18% Year-over-Year (Y-o-Y). This resulted in the cost-to-income ratio reaching 42.8% for 1H 2025. Personnel expenses are a major component of this, supporting a large domestic and international workforce, though the exact figure isn't broken out separately here.

The commitment to future competitiveness is reflected in substantial technology spending. Woori Financial Group announced plans to invest 80 trillion won ($59 billion) over the next five years as part of its Future Co-growth Initiative. This forward-looking expenditure is heavily weighted toward productive financing, which includes strengthening digital and IT competitiveness, and supporting strategic technology ventures like AI.

Marketing and promotional costs include strategic, high-profile engagements. Woori Financial Group signed an MOU to be the only financial institution designated as an official promotional partner for the APEC 2025 summit, held in Korea in October. This partnership involves leveraging the group's infrastructure for promotion, which includes:

• Digital billboards at the Seoul headquarters.
• Ad space at Incheon Airport.
• Digital posters displayed at 659 Woori Bank branches nationwide starting the month before the summit.

Here's a snapshot of key reported cost/expense metrics for the relevant periods:

Cost Component/Metric	Period/Context	Amount (KRW)
Impairment Losses (Credit Loss)	1H 2025	943,310 million
Credit Cost	Q1 2025	435.5 billion
SG&A Expense Change	1H 2025 (Y-o-Y)	+18%
Cost-to-Income Ratio	1H 2025	42.8%
Historical Interest Expense (Proxy)	Prior Period	(49,650) billion
Forward-Looking Investment (Total)	Next Five Years (Starting Late 2025)	80 trillion (approx. $59 billion)

The group is also focusing on internal efficiency, aiming to cut back on general expenses not related to sales and achieve cost efficiencies through optimizing resources and channels. Finance: draft 13-week cash view by Friday.

Woori Financial Group Inc. (WF) - Canvas Business Model: Revenue Streams

You're looking at the core ways Woori Financial Group Inc. brings in money as of late 2025, especially after integrating new insurance operations. Honestly, for a financial holding company, the story is always about interest margins and fees, plus any big one-off items that hit the books.

The most significant component remains the core lending business. For the first half of 2025 (1H 2025), the Net interest income reached KRW 4,513,808 million. This number reflects the spread between the interest Woori Financial Group earns on its assets, like loans, and the interest it pays out on liabilities, like deposits. As of June 30, 2025, the total loan book supporting this income stood at KRW 383,989 billion.

Beyond interest, fee-based services are a crucial, growing part of the revenue mix. This includes income generated across the group's specialized subsidiaries. For instance, the first quarter of 2025 saw Non-interest revenue grow to KRW 357.5 billion, up 2% year-over-year, showing steady momentum in these areas.

The recent acquisitions have immediately started contributing to the revenue base. The incorporation of Tongyang Life Insurance and ABL Life Insurance in mid-2025 brings in a new stream from Insurance premiums and related income. While specific premium figures aren't broken out separately in the latest reports, the impact is visible: the insurance acquisitions contributed an estimated KRW 50 billion to the net income in the third quarter of 2025 alone.

A major, non-recurring event boosted the third quarter results significantly. Woori Financial Group booked one-off bargain purchase gains of approximately KRW 580 billion in Q3 2025, directly resulting from the acquisitions of Tongyang Life Insurance and ABL Life Insurance. This is a one-time accounting benefit, not repeatable core operating income. Still, it certainly impacted the overall financial picture for the year.

Here's a quick look at the key financial figures that define these revenue streams for the reported periods:

Revenue Component	Period	Amount (KRW)
Net Interest Income	1H 2025	4,513,808 million
Non-Interest Revenue (Fee/Service Proxy)	Q1 2025	357.5 billion
One-off Bargain Purchase Gains	Q3 2025	580 billion
Insurance Acquisition Net Income Contribution	Q3 2025	50 billion

The operational revenue streams, which you can think of as the day-to-day money generation from lending and services, are supported by the underlying asset base. The primary source of this is the collection of Loan principal and interest payments from corporate and retail lending, which is the engine driving the Net Interest Income.

You can see the composition of the fee-based services that feed the non-interest income:

• Card services income
• Securities-related revenue
• Asset management fees

The strategic focus for the near term involves maintaining the Net Interest Margin (NIM) and growing fee income, especially as the new insurance subsidiaries become fully integrated. Management has a goal to maintain the Woori Bank Q3 NIM of 1.48%, aiming for approximately 1.5% for the full year 2025.