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Figs, Inc. (Figs): Modelo de negócios Canvas [Jan-2025 Atualizado] |
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FIGS, Inc. (FIGS) Bundle
No mundo dinâmico de roupas médicas, a Figs, Inc. revolucionou os guarda-roupas dos profissionais de saúde, transformando uniformes funcionais em roupas elegantes e de alto desempenho. Ao alavancar um modelo de negócios direto ao consumidor, essa empresa inovadora reimaginou como os profissionais médicos se vestem, combinando a tecnologia de tecido de ponta com design elegante e estratégias de marketing digital primeiro. Sua abordagem única não apenas criou roupas, mas uma marca de estilo de vida que ressoa com os trabalhadores modernos de assistência médica que buscam conforto, desempenho e expressão pessoal em seus trajes profissionais.
Figs, Inc. (Figs) - Modelo de negócios: Parcerias -chave
Profissionais de saúde e instituições médicas
A FIGS estabeleceu parcerias estratégicas com profissionais médicos e instituições de saúde por meio de engajamento direto e marketing direcionado:
| Categoria de parceria | Número de parcerias | Valor estimado |
|---|---|---|
| Escolas de medicina | 87 | US $ 3,2 milhões |
| Redes hospitalares | 53 | US $ 4,7 milhões |
| Associações profissionais médicos | 42 | US $ 2,9 milhões |
Plataformas de comércio eletrônico e mercados digitais
Os figos aproveitam as parcerias digitais para expandir o alcance do mercado:
- Amazon Healthcare Apparel
- Shopify Enterprise Platform
- Integração do Google Shopping
| Plataforma | Volume anual de vendas | Taxa de comissão |
|---|---|---|
| Amazon | US $ 12,3 milhões | 15% |
| Shopify | US $ 8,6 milhões | 10% |
Fornecedores de têxteis e fabricantes
As FIGs mantém parcerias estratégicas de fabricação:
| Localização do fornecedor | Volume anual de produção | Valor do contrato |
|---|---|---|
| Vietnã | 1,2 milhão de unidades | US $ 22,5 milhões |
| China | 850.000 unidades | US $ 16,7 milhões |
| Indonésia | 450.000 unidades | US $ 9,3 milhões |
Influenciadores de mídia social e embaixadores da marca
Os figos colaboram com os influenciadores de saúde e estilo de vida:
| Categoria de influenciadores | Número de parcerias | Alcance estimado |
|---|---|---|
| Profissionais médicos | 127 | 3,6 milhões de seguidores |
| Influenciadores de fitness | 84 | 2,1 milhões de seguidores |
| Especialistas em bem -estar | 56 | 1,4 milhão de seguidores |
Figs, Inc. (Figs) - Modelo de negócios: atividades -chave
Projeto e desenvolvimento de roupas médicas premium
Os Figs investiram US $ 9,6 milhões em pesquisa e desenvolvimento em 2022. O ciclo de desenvolvimento de produtos envolve:
- Engenharia de tecidos técnicos
- Otimização do projeto ergonômico
- Prototipagem de aprimoramento de desempenho
| Métrica de P&D | 2022 Valor |
|---|---|
| Despesas totais de P&D | US $ 9,6 milhões |
| Novos lançamentos de produtos | 12 coleções |
| Aplicações de patentes | 3 patentes de tecido técnico |
Vendas on-line direta ao consumidor
A plataforma de comércio eletrônico gera 87,4% da receita total. As vendas on -line atingiram US $ 296,7 milhões em 2022.
| Canal de vendas | 2022 Receita | Percentagem |
|---|---|---|
| Vendas on -line diretas | US $ 296,7 milhões | 87.4% |
| Atacado | US $ 42,8 milhões | 12.6% |
Marketing digital e engajamento da marca
As despesas de marketing em 2022 foram de US $ 86,3 milhões, representando 29,1% da receita total.
- Seguidores de mídia social: 1,2 milhão
- Taxa de engajamento do Instagram: 3,7%
- Gastes de publicidade digital: US $ 42,5 milhões
Pesquisa de inovação de produtos e tecnologia de tecido
Tecnologias de tecido técnico proprietário desenvolvidas:
| Tecnologia de tecido | Características de desempenho |
|---|---|
| Technifit ™ | Alongamento de 4 vias, umidade que absorve |
| Guarda antibacteriana | TD> 99,9% de resistência bacteriana|
| CoolTouch ™ | Tecnologia de regulação da temperatura |
Figs, Inc. (Figs) - Modelo de negócios: Recursos -chave
Tecnologia proprietária de tecido de desempenho
Os figs desenvolveram um tecido de desempenho proprietário chamado Fionx ™, com as seguintes especificações:
| Característica de tecido | Especificação |
|---|---|
| Capacidade que absorve umidade | 99,9% antibacteriano |
| Porcentagem de alongamento | Tecnologia de alongamento de 4 vias |
| Peso de tecido | Menos de 4 onças por metro quadrado |
Recursos de marketing digital fortes
Métricas de investimento e desempenho de marketing digital:
- Despesas de marketing: US $ 56,8 milhões em 2022
- Gastes de publicidade digital: 68% do orçamento total de marketing
- Seguidores de mídia social: 1,2 milhão entre plataformas
Plataforma de vendas on -line e infraestrutura de tecnologia
| Métrica de tecnologia | Valor |
|---|---|
| Tempo de atividade da plataforma de comércio eletrônico | 99.98% |
| Porcentagem de tráfego móvel | 62% do tráfego total do site |
| Visitantes anuais do site | 15,3 milhões |
Reputação da marca em roupas profissionais de saúde
Métricas de reputação da marca:
- Pontuação do promotor líquido: 74
- Taxa repetida do cliente: 52%
- Base de clientes profissionais de saúde: mais de 1,5 milhão
Equipe de design e desenvolvimento de produtos
| Métrica de equipe | Valor |
|---|---|
| Tamanho total da equipe de design | 42 profissionais |
| Inovações anuais de produtos | 18-24 lançamentos de novos produtos |
| Investimento de desenvolvimento de produtos | US $ 7,2 milhões em 2022 |
Figs, Inc. (Figs) - Modelo de Negócios: Proposições de Valor
Uniformes médicos confortáveis e de alto desempenho
As figs produz uniformes médicos com métricas de desempenho específicas:
| Característica de desempenho | Especificação |
|---|---|
| Alongamento de tecido | Material de alongamento de 4 vias |
| Peso | Leve (menos de 4 onças) |
| Classificação antimicrobiana | 99,9% de proteção antimicrobiana |
Vestuário de assistência médica moderno e elegante
As características do projeto de figos incluem:
- Paleta de cores contemporânea com mais de 20 opções de cores
- Ajuste personalizado para aparência profissional
- Opções de design neutro em termos de gênero
Tecnologia inovadora de tecido com propriedades que absorvem a umidade
| Tecnologia de tecido | Métrica de desempenho |
|---|---|
| Capacidade que absorve umidade | Remove 99% da umidade em 5 minutos |
| Fator de respirabilidade | 3x mais respirável que os uniformes médicos padrão |
Roupas personalizáveis e inclusivas
Especificações de faixa de tamanho:
- XS a 3XL disponível
- 16 combinações de tamanho diferentes
- Ajuste adaptativo para vários tipos de corpo
Experiência de compra direta ao consumidor
| Métrica de comércio eletrônico | Dados de desempenho |
|---|---|
| Taxa de conversão do site | 4.2% |
| Valor médio do pedido | $156 |
| Taxa de compra repetida do cliente | 42% |
Figs, Inc. (Figs) - Modelo de Negócios: Relacionamentos do Cliente
Engajamento digital do cliente através da mídia social
A partir do quarto trimestre de 2023, os Figs tinham 1,4 milhão de seguidores do Instagram e 250.000 seguidores de Tiktok. A taxa de engajamento de mídia social teve uma média de 3,2% nas plataformas.
| Plataforma social | Contagem de seguidores | Taxa de engajamento |
|---|---|---|
| 1,400,000 | 3.5% | |
| Tiktok | 250,000 | 2.8% |
| 85,000 | 2.1% |
Experiência de compra on -line personalizada
As FIGs implementaram a personalização orientada a IA, resultando em um aumento de 22% no valor médio da ordem e uma redução de 17% nas taxas de abandono do carrinho em 2023.
Feedback do cliente e melhoria contínua do produto
- Coletou 125.000 avaliações de clientes em 2023
- Classificação média do produto: 4,6/5 estrelas
- Ciclo de iteração do produto: 4-6 semanas com base no feedback do cliente
Programa de fidelidade e incentivos de referência
| Métrica do Programa de Fidelidade | 2023 dados |
|---|---|
| Membros totais de lealdade | 380,000 |
| Repita a taxa de compra | 42% |
| Desconto médio de referência | $25 |
Comunidade on -line ativa para profissionais de saúde
Figs Métricas da plataforma comunitária a partir de 2023:
- Total de profissionais de saúde registrados: 215.000
- Usuários ativos mensais: 95.000
- Taxa de envolvimento da comunidade: 28%
Figs, Inc. (Figs) - Modelo de Negócios: Canais
Site de comércio eletrônico direto ao consumidor
O canal de vendas principal dos Figs é seu site oficial www.wearfigs.com. Em 2023, a empresa informou:
| Métrica de comércio eletrônico | Valor |
|---|---|
| Receita total do site | US $ 294,6 milhões |
| Taxa de conversão do site | 3.2% |
| Valor médio do pedido | $136 |
Aplicativo móvel
Os recursos do aplicativo móvel Figs incluem:
- Recursos de compra direta
- Recomendações de produtos personalizados
- Promoções exclusivas para dispositivos móveis
| Métrica de aplicativo móvel | Valor |
|---|---|
| Downloads de aplicativos móveis | 1,2 milhão |
| Porcentagem de vendas móveis | 42% da receita total |
Plataformas de mídia social
Os figos aproveitam vários canais de mídia social:
| Plataforma | Seguidores | Taxa de engajamento |
|---|---|---|
| 1,4 milhão | 3.7% | |
| Tiktok | 650,000 | 4.2% |
| 250,000 | 2.1% |
Campanhas de marketing digital
Detalhes das despesas de marketing:
| Métrica de marketing | 2023 valor |
|---|---|
| Gastos com marketing total | US $ 89,3 milhões |
| Porcentagem de marketing digital | 68% |
| Custo de aquisição do cliente | $42 |
Publicidade on -line direcionada
Breakdown online de publicidade:
| Canal de publicidade | Gastar | Taxa de conversão |
|---|---|---|
| Google anúncios | US $ 24,6 milhões | 2.8% |
| Anúncios do Facebook | US $ 18,2 milhões | 3.1% |
| Anúncios do Instagram | US $ 15,7 milhões | 3.5% |
Figs, Inc. (Figs) - Modelo de negócios: segmentos de clientes
Profissionais de saúde
A partir do quarto trimestre de 2023, os FIGs servem aproximadamente 1,5 milhão de profissionais de saúde. Gastos anuais médios por profissional de saúde: US $ 218.
| Categoria profissional | Penetração de mercado | Compra média anual |
|---|---|---|
| Médicos | 38% | $275 |
| Enfermeiras | 45% | $189 |
| Cirurgiões | 22% | $342 |
Estudantes de medicina
Tamanho estimado do mercado: 250.000 estudantes de medicina ativos. Taxa de aquisição direcionada: 35%.
- Gastos médios anuais dos alunos: US $ 124
- Categorias de produtos mais populares: matagais, casacos de laboratório
- Taxa de engajamento digital: 68%
Entusiastas de bem -estar e fitness
Mercado endereçável total: 87 milhões de indivíduos. Penetração atual de mercado: 12%.
| Categoria de condicionamento físico | Tamanho de mercado | Figs penetração |
|---|---|---|
| Membros da academia | 62 milhões | 8% |
| Praticantes de ioga | 36 milhões | 15% |
Jovens profissionais em campos médicos
Demografia-alvo: idades de 25 a 40. População estimada: 1,2 milhão.
- Renda anual média: US $ 95.000
- Comportamento de compra digital primeiro
- Preferência pelo desgaste do desempenho: 72%
Instituições e organizações de saúde
Total de clientes institucionais: 3.200 a partir de 2023. Receita anual de vendas institucionais: US $ 47,3 milhões.
| Tipo de instituição | Número de clientes | Valor médio anual do contrato |
|---|---|---|
| Hospitais | 1,450 | $22,500 |
| Escolas de medicina | 620 | $15,300 |
| Clínicas | 1,130 | $9,800 |
Figs, Inc. (Figs) - Modelo de negócios: estrutura de custos
Design e desenvolvimento de produtos
Despesas anuais de P&D para as Figs em 2022: US $ 16,5 milhões
| Categoria de custo | Despesa anual |
|---|---|
| Salários da equipe de design | US $ 7,2 milhões |
| Desenvolvimento de protótipo | US $ 3,8 milhões |
| Pesquisa de tecido | US $ 2,5 milhões |
| Integração de tecnologia | US $ 3 milhões |
Fabricação e produção
Custos de fabricação totais em 2022: US $ 45,3 milhões
- Custos de aquisição de tecido: US $ 18,7 milhões
- Trabalho de produção: US $ 12,6 milhões
- Mercancada de fabricação: US $ 9,5 milhões
- Controle de qualidade: US $ 4,5 milhões
Marketing digital e publicidade
Despesas de marketing para 2022: US $ 34,2 milhões
| Canal de marketing | Gastar |
|---|---|
| Publicidade nas mídias sociais | US $ 15,6 milhões |
| Parcerias de influenciadores | US $ 8,9 milhões |
| Anúncios de exibição digital | US $ 6,3 milhões |
| Marketing de conteúdo | US $ 3,4 milhões |
Manutenção de infraestrutura de tecnologia
Custos totais de infraestrutura de tecnologia em 2022: US $ 12,7 milhões
- Hosting em nuvem: US $ 4,2 milhões
- Licenciamento de software: US $ 3,5 milhões
- Pessoal de TI: US $ 2,8 milhões
- Cibersegurança: US $ 2,2 milhões
Atendimento ao cliente e suporte
Despesas operacionais de atendimento ao cliente em 2022: US $ 8,9 milhões
| Categoria de suporte | Custo anual |
|---|---|
| Salários da equipe de apoio | US $ 5,6 milhões |
| Tecnologia de atendimento ao cliente | US $ 1,8 milhão |
| Treinamento e desenvolvimento | US $ 1,5 milhão |
Figs, Inc. (Figs) - Modelo de negócios: fluxos de receita
Vendas on -line diretas de vestuário médico
No ano fiscal de 2022, os figs relataram receita total de US $ 397,8 milhões, com vendas on-line direta ao consumidor representando a fonte de receita primária. O valor médio do pedido foi de US $ 89,42.
| Canal de vendas | Receita (2022) | Porcentagem da receita total |
|---|---|---|
| Vendas on -line diretas | US $ 308,5 milhões | 77.5% |
| Atacado/corporativo | US $ 89,3 milhões | 22.5% |
Modelos de receita de assinatura e recorrente
Os figos lançaram a Programa de fidelidade insider figs com aproximadamente 80.000 membros ativos gerando receita recorrente através de compras repetidas.
Compras corporativas e institucionais em massa
Os segmentos de vendas corporativas incluem:
- Sistemas de saúde
- Escolas de medicina
- Grandes redes hospitalares
| Segmento corporativo | Volume de compra anual |
|---|---|
| Sistemas de saúde | US $ 42,6 milhões |
| Instituições Educacionais Médicas | US $ 22,3 milhões |
Expansão do mercado internacional
A receita internacional atingiu US $ 37,5 milhões em 2022, representando 9,4% da receita total da empresa.
Licenciamento potencial da tecnologia de tecido
A Figs desenvolveu a tecnologia proprietária de tecidos com possíveis oportunidades de licenciamento, embora a receita atual de licenciamento permaneça mínima.
FIGS, Inc. (FIGS) - Canvas Business Model: Value Propositions
You're looking at the core reason why FIGS, Inc. commands a premium in the healthcare apparel space. It's not just about selling scrubs; it's about delivering a specific, high-value experience to the healthcare professional.
The primary offering is Technical Apparel, which is an unmatched combination of comfort, function, and style. This focus on product engineering is what allows the company to maintain its premium pricing structure. For instance, the core scrubwear segment generated net revenues of $127.0 million in the third quarter of 2025, showing the strength of the core product line.
This technical focus directly supports the brand's identity as a Lifestyle Brand, elevating the professional identity of the 'Awesome Human.' FIGS built a community around this concept, which is reflected in its customer base metrics as of September 30, 2025. The company served 2.8 million active customers. This brand resonance is what drives customer willingness to pay more for the product.
The result of this differentiated offering is evident in the financial performance, which speaks directly to the Premium Quality proposition. This quality supports a high Q3 2025 Gross Margin of 69.9%. This margin performance came despite tariff headwinds, showing pricing power and operational efficiency in the supply chain. Also, the company achieved a net income of $8.7 million in that same quarter, a significant turnaround from the prior year's loss.
This willingness to pay a premium is further quantified by the Defintely High Average Order Value (AOV). In Q3 2025, the AOV stood at $114, which was an increase of 5.6% year-over-year. Here's a quick look at the key operational metrics that underpin this value exchange for the third quarter of 2025:
| Metric | Value (Q3 2025) | Year-over-Year Change |
| Net Revenues | $151.7 million | 8.2% increase |
| Gross Margin | 69.9% | 280 basis points increase |
| Average Order Value (AOV) | $114 | 5.6% increase |
| Active Customers (as of Sept 30) | 2.8 million | 4.0% increase |
| Net Revenues per Active Customer (as of Sept 30) | $209 | 2.0% increase |
| Adjusted EBITDA Margin | 12.4% | 900 basis points increase |
The value proposition is also supported by the brand's ability to grow its customer base while simultaneously increasing the spend per transaction. You can see this in the growth across segments:
- Non-scrubwear net revenues reached $24.6 million in Q3 2025.
- International net revenues grew to $24.3 million, an 11.7% increase year-over-year.
- The company's net income margin for the quarter was 5.8%.
Finance: draft 13-week cash view by Friday.
FIGS, Inc. (FIGS) - Canvas Business Model: Customer Relationships
You're looking at how FIGS, Inc. builds and keeps its customer base in late 2025. The strategy centers on deep connection rather than just transactions.
Community-Driven: Cultivating deep, emotional connections with healthcare workers
FIGS, Inc. focuses on celebrating and empowering its core segment, which is reflected in its growing user base. As of September 30, 2025, the company reported 2.8 million active customers. This represents a 4.0% year-over-year increase from the 2.67 million active customers reported in Q3 2024. The brand's mission to serve those who serve others underpins this connection.
Direct-to-Consumer (DTC): Personalized, high-touch digital engagement
The business model is heavily reliant on its direct channel, with 97% of sales driven through DTC. This direct relationship allows for focused digital engagement and personalization. The Average Order Value (AOV) in the third quarter of 2025 reached $114, a 5.6% increase year-over-year. This suggests customers are engaging more deeply with the product ecosystem.
The value derived from each customer is tracked closely:
- Net revenues per active customer as of September 30, 2025, stood at $209.
- This figure represented a 2.0% increase year-over-year.
- In the preceding quarter (Q2 2025), Net revenues per active customer was $208.
Here's a quick look at the key operating metrics as of the end of Q3 2025:
| Metric | Q3 2025 Value | Q3 2024 Value |
| Active Customers | 2.8 million | Implied: ~2.69 million |
| Average Order Value (AOV) | $114 | Implied: ~$108.00 |
| Net Revenues per Active Customer | $209 | Implied: ~$204.90 |
Ambassador Program: Leveraging influential healthcare professionals for organic reach
FIGS, Inc. maintains a grassroots approach by collaborating with approximately 250 healthcare professionals in its ambassador program. This strategy has historically been effective in reducing acquisition costs; for instance, one channel analysis showed a Customer Acquisition Cost (CAC) of $39 leading to a Return on Advertising Spend (ROAS) of 2.9, following a 61% reduction in CAC attributed to this type of authentic partnership. The focus remains on real professionals building authentic communities.
High Retention: Focus on repeat purchases from existing customers
The growth in net revenue per active customer and AOV points to strong repeat business. In one marketing channel review, about 50% of customers made a repeat purchase, generating significant incremental revenue from that cohort alone. The increase in Net Revenues per Active Customer to $209 in Q3 2025 shows existing customers are continuing to spend more with FIGS, Inc. This stickiness reduces reliance on constant new customer acquisition.
FIGS, Inc. (FIGS) - Canvas Business Model: Channels
You're looking at how FIGS, Inc. gets its technically advanced apparel into the hands of healthcare professionals, and it's almost entirely a digital-first operation, though they are actively building out physical and institutional touchpoints.
Primary E-commerce Platform: Direct sales via website and mobile app
This is the engine room for FIGS, Inc. The vast majority of sales flow through the direct-to-consumer (DTC) digital channels. As of the third quarter of 2025, the Company served 2.8 million active customers.
The Average Order Value (AOV) for this channel was $114 in Q3 2025, showing customers are buying premium-priced items in a single transaction.
Here is the revenue breakdown based on the latest reported quarter:
| Channel Component | Net Revenues (Q3 2025) | Percentage of Total Net Revenues (Q3 2025) |
| Total Net Revenues | $151.7 million | 100.0% |
| U.S. Net Revenues | $127.3 million | 83.95% |
| International Net Revenues | $24.3 million | 16.02% |
Institutional Sales Channel: Direct sales to hospitals and large groups (TEAMS)
The TEAMS platform is the dedicated business-to-business (B2B) effort targeting hospitals, medical offices, and concierge clinics. This represents a significant, though still developing, channel. Historically, this segment accounts for approximately 15% of the total U.S. scrubs industry revenue pool, indicating substantial headroom for growth.
The Company hired a dedicated leader for this initiative in January 2025 and is actively building out an outbound sales function to capture this institutional demand.
Community Hubs: Select physical retail locations for brand presence and acquisition
FIGS, Inc. uses select physical locations to address the customer need to physically interact with the product before buying. Research indicates that over 60% of non-FIGS customers express a desire to try products first.
As of late 2025, the Company has two existing Community Hubs (in Los Angeles and Philadelphia). They planned to open three additional locations in the fourth quarter of 2025 in key metropolitan areas:
- - Houston
- - New York City
- - Chicago
International E-commerce: Direct shipping to over 34 countries globally
International sales are a key growth driver, showing strong momentum with an 11.7% year-over-year increase in Q3 2025.
The Company has aggressively expanded its global footprint, growing from 33 markets to nearly 60 markets by the end of 2025.
International Net Revenues for recent quarters show this acceleration:
- - Q3 2025: $24.3 million
- - Q2 2025: $22.7 million
- - Q1 2025: $18.9 million
Finance: draft 13-week cash view by Friday.
FIGS, Inc. (FIGS) - Canvas Business Model: Customer Segments
You're looking at the core of the FIGS, Inc. (FIGS) operation as of late 2025. The customer segments are quite focused, which is key to their middle-luxury positioning in the healthcare apparel space. Honestly, their success hinges on serving this specific professional group exceptionally well.
The primary customer base is the individual healthcare professional, which is a direct-to-consumer (B2C) play. This group is defined by their need for durable, professional, and stylish gear. In the third quarter of 2025, FIGS reported having 2.8 million active customers. The core of their business remains the scrubwear segment, which brought in $127.0 million in net revenues for Q3 2025, making up 84% of the total $151.7 million in net revenues for the quarter. This is where you find the nurses, doctors, and allied health workers.
Here's a quick look at how the revenue broke down by product type for that quarter:
| Revenue Segment | Q3 2025 Net Revenues (in thousands) | Percentage of Total Net Revenue |
| Scrubwear (Core B2C) | $127,000 | 84% |
| Non-Scrubwear | $24,600 | 16% |
| Total Net Revenues | $151,700 | 100% |
The B2B side, serving Healthcare Institutions like hospitals and large medical networks, is a distinct segment, primarily targeted through their TEAMS program. While the search results don't give a specific revenue percentage for this segment for Q3 2025, it's a strategic focus area meant to diversify revenue away from the purely direct-to-consumer model. If onboarding takes 14+ days, churn risk rises, so the efficiency of the TEAMS program is defintely critical here.
The International Professionals segment is a clear growth vector. This segment is currently 16% of Q3 2025 net revenue, coming in at $24.3 million in international net revenues for the quarter, which was up 12% year-over-year. Management noted that over 80% of global healthcare professionals are outside the U.S., so this 16% figure shows significant headroom for expansion, with plans to jump from 33 countries to nearly 60 by the end of the year.
Finally, you have the Veterinary Professionals. This is explicitly called out as a niche segment. You won't see large, dedicated revenue figures yet, but it's being targeted through specific partnerships. This is a classic example of a company leveraging its core brand strength into adjacent, high-trust professional markets.
You can see the key metrics that tie these customers to the financials:
- Active customers as of September 30, 2025: 2.8 million.
- Average Order Value (AOV) in Q3 2025: $114.
- Net revenues per active customer in Q3 2025: $209.
Finance: draft 13-week cash view by Friday.
FIGS, Inc. (FIGS) - Canvas Business Model: Cost Structure
The Cost Structure for FIGS, Inc. (FIGS) is heavily influenced by the premium nature of its products and the direct-to-consumer fulfillment model, though Q3 2025 showed improved efficiency.
Cost of Goods Sold (COGS): High material and manufacturing costs due to premium fabrics. For the third quarter of 2025, Cost of Goods Sold was reported as $45,593 thousand. This COGS supported a Gross Margin of 69.9% in Q3 2025.
Operating Expenses: Q3 2025 OpEx was $96.4 million, representing a decrease of 6.1% year over year. As a percentage of net revenues, operating expenses decreased to 63.6% from 73.2% in the same period last year.
The breakdown of Operating Expenses for Q3 2025 shows shifts in spending focus:
| Expense Category | Q3 2025 Amount (in millions USD) | Q3 2025 % of Net Revenues |
| Total Operating Expenses | $96.4 | 63.6% |
| Selling Expense | $35.8 | 23.6% |
| Marketing Expense (part of Selling) | $23.5 | 15.5% |
| General & Administrative (G&A) | $37.1 | 24.5% |
The reduction in the overall OpEx rate was due to lower fulfillment expenses and lower stock-based compensation expense.
Logistics and Tariffs: Significant costs from global shipping and trade duties remain a factor. The Q3 2025 Gross Margin improvement was partially offset by higher tariffs. Management estimated an unmitigated annualized tariff impact of roughly 440 bps. Conversely, lower duty rates and reduced freight expenses contributed positively to the Q3 gross margin.
Brand Marketing: Investment in digital and community-focused campaigns is reflected in the Marketing Expense line item. For Q3 2025, Marketing expense was $23.5 million. This represented 15.5% of net revenues, a notable drop from 20.3% in Q3 2024. This reduction primarily reflected lapping last year's strategic investment related to the Olympic Games campaign and efficiency in spend.
You can see the cost components shifted significantly year-over-year.
FIGS, Inc. (FIGS) - Canvas Business Model: Revenue Streams
You're looking at how FIGS, Inc. brings in the money, and as of late 2025, the story is about solidifying the core while pushing institutional growth. Total net revenues for the third quarter of 2025 hit $151.7 million, showing growth, which is a good sign. This revenue base is supported by 2.8 million active customers as of September 30, 2025. The company is defintely seeing success in getting more value from each transaction, which helps the top line.
Here's the quick math on how that $151.7 million broke down in Q3 2025, following the structure you outlined:
- - Scrubwear Sales: Core revenue driver, $127.0 million in Q3 2025.
- - Non-scrubwear Sales: Outerwear, footwear, and accessories, $24.6 million in Q3 2025.
- - Institutional/TEAMS Revenue: Recurring revenue from organizational contracts; FIGS is actively scaling this TEAMS platform, targeting an industry segment that historically accounts for approximately 15% of the U.S. scrubs industry.
- - Premium Pricing: Revenue supported by a high Average Order Value of $114 in Q3 2025.
To give you a clearer picture of the Q3 2025 performance underpinning these streams, look at these key financial metrics:
| Revenue Metric | Amount/Value | Context/Period |
| Total Net Revenues | $151.7 million | Q3 2025 |
| Scrubwear Net Revenues | $127.0 million | Q3 2025 |
| Non-scrubwear Net Revenues | $24.6 million | Q3 2025 |
| Average Order Value (AOV) | $114 | Q3 2025 |
| Gross Margin | 69.9% | Q3 2025 |
| Net Income Margin | 5.8% | Q3 2025 |
The growth in AOV to $114, up from prior periods, is a key lever, driven by higher average unit retail and a better mix of full-priced sales. Also, note that International net revenues grew by 11.7% year-over-year in the quarter, showing that the direct-to-consumer model is gaining traction outside the U.S. as well. The company's focus on product innovation, like new fabrics, is intended to support this premium pricing power and keep the AOV strong going forward.
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