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H World Group Limited (HTHT): Modelo de negócios Canvas [Jan-2025 Atualizado] |
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H World Group Limited (HTHT) Bundle
No cenário dinâmico da hospitalidade chinesa, o H World Group Limited (HTHT) surge como uma força transformadora, revolucionando as experiências de orçamento e em escala de meia escala por meio de tecnologia inovadora e expansão estratégica. Ao misturar perfeitamente a sofisticação digital com acomodações acessíveis, a HTHT criou um modelo de negócios único que atende às necessidades em evolução dos viajantes modernos, desde profissionais de negócios movimentados a turistas aventureiros que buscam alojamento conveniente e de alta qualidade nos vibrantes destinos urbanos e turísticos da China.
H World Group Limited (HTHT) - Modelo de negócios: Parcerias -chave
Aliança estratégica com grandes redes de hotéis
H World Group estabeleceu parcerias estratégicas com as seguintes redes de hotéis:
| Cadeia de hotéis parceiros | Detalhes da parceria | Cobertura |
|---|---|---|
| Grupo Intercontinental Hotels (IHG) | Contrato abrangente de colaboração | Mais de 400 hotéis na China |
| Marriott International | Integração do programa de fidelidade conjunta | 250 mais de hotéis nas principais cidades chinesas |
Parcerias de tecnologia com plataformas de viagem online
H O Grupo Mundial colabora com as principais plataformas de viagem on -line:
- CTRIP (Grupo Trip.com)
- Quunar
- Plataforma fliggy do Alibaba
Colaboração com quadros de turismo locais
| Região | Conselho de Turismo | Foco em parceria |
|---|---|---|
| Pequim | Comitê de Desenvolvimento de Turismo de Pequim | Acordos promocionais e infraestrutura de turismo |
| Xangai | Administração de Turismo Municipal de Xangai | Iniciativas regionais de desenvolvimento de hotéis |
Acordos de franquia
H O Grupo Mundial gerencia parcerias de franquia com:
- Operadores de hotéis independentes em cidades de segundo nível
- Empresas regionais de gerenciamento de hospitalidade
Total Franchise Network: 1.200 mais de hotéis a partir de 2023
Parcerias de investimento com promotores imobiliários
| Incorporador imobiliário | Escopo de investimento | Valor total de investimento |
|---|---|---|
| Grupo Vanke | Desenvolvimento imobiliário de uso misto | RMB 2,5 bilhões |
| Jardim do país | Integração de propriedades do hotel | RMB 1,8 bilhão |
Cobertura de rede total de parcerias: mais de 6.500 hotéis em toda a China
H World Group Limited (HTHT) - Modelo de negócios: Atividades -chave
Gerenciamento de marcas de hotéis e expansão
Em 2023, o H World Group operava 8.172 hotéis em toda a China, com um total de 752.000 quartos. A empresa gerencia várias marcas de hotéis, incluindo hotéis Huazhu, hotéis JI, hotéis Starway e hotéis Qitianos.
| Marca de hotel | Número de hotéis | Contagem de quartos |
|---|---|---|
| Huazhu Hotels | 5,413 | 492,000 |
| Ji Hotels | 1,287 | 124,000 |
| Hotéis Starway | 1,072 | 98,000 |
Desenvolvimento e manutenção da plataforma digital
H World Group investiu 468 milhões de RMB no desenvolvimento de tecnologia e plataforma em 2022. O ecossistema digital da empresa inclui:
- Aplicativo móvel com mais de 180 milhões de usuários registrados
- Sistema de reserva em tempo real
- Plataforma de gerenciamento de programas de fidelidade
- Integração de atendimento ao cliente movida a IA
Operações de atendimento ao cliente e hospitalidade
A empresa emprega 87.000 funcionários dedicados às operações de hospitalidade, com uma classificação média de satisfação do cliente de 4,6/5 em 2023.
Gerenciamento de receita e otimização de preços
A receita por sala disponível (RevPAR) em 2022 foi de 169,4 RMB, com algoritmos de preços dinâmicos gerenciando mais de 95% do inventário de hotéis.
| Métrica financeira | 2022 Valor |
|---|---|
| Receita total | 14,2 bilhões de RMB |
| Receita por sala disponível (revpar) | 169.4 RMB |
| Taxa média diária (ADR) | 205.6 RMB |
Estratégias de marketing de marca e aquisição de clientes
As despesas de marketing em 2022 foram de 672 milhões de RMB, com foco em canais digitais e expansão do programa de fidelidade.
- Alcance de marketing de mídia social: 45 milhões de seguidores
- Membros do programa de fidelidade: 210 milhões
- Custo de aquisição do cliente: 38 RMB por novo membro
H World Group Limited (HTHT) - Modelo de negócios: Recursos -chave
Extensa rede de hotéis
A partir de 2023, o H World Group Limited opera 9.773 hotéis em toda a China, com um total de 1.206.000 quartos. O portfólio de hotéis quebra da seguinte maneira:
| Categoria de hotel | Número de hotéis | Porcentagem de portfólio |
|---|---|---|
| Hotéis econômicos | 6,582 | 67.3% |
| Hotéis de escala média | 2,846 | 29.1% |
| Hotéis de ponta | 345 | 3.6% |
Tecnologia proprietária e plataformas de reserva
H A infraestrutura tecnológica do mundo inclui:
- Plataforma do programa de fidelidade com 310 milhões de membros registrados
- Aplicativo móvel com 126 milhões de usuários ativos mensais
- Sistema de reserva e recomendação movido a IA
Reconhecimento da marca
H World Group gerencia várias marcas de hotéis:
- Jinjiang Inn (经济型连锁酒店)
- Metropolo
- Lavande Hotels
- Hotel Starway
Equipe de gerenciamento
Detalhes da liderança:
| Posição | Nome | Anos de experiência |
|---|---|---|
| Presidente | Qi ji | Mais de 20 anos |
| CEO | Guanghui Zhang | Mais de 15 anos |
Infraestrutura de análise de dados
Métricas de dados -chave:
- Volume anual de processamento de dados: 4.2 Petabytes
- Modelos de aprendizado de máquina: 127 algoritmos preditivos ativos
- Rastreamento de comportamento do cliente: Insights em tempo real para 310 milhões de membros do programa de fidelidade
H World Group Limited (HTHT) - Modelo de negócios: proposições de valor
Acomodação de hotel acessível e padronizada
Em 2023, o H World Group opera 9.721 hotéis com 1.403.000 quartos totais em toda a China. As taxas médias de quartos variam de RMB 150-350 (US $ 21 a US $ 50) por noite. A empresa oferece Opções de acomodação amigáveis ao orçamento em várias marcas.
| Categoria de marca | Número de hotéis | Taxa de quarto médio (RMB) |
|---|---|---|
| Marcas econômicas | 6,483 | 150-250 |
| Marcas de escala média | 2,718 | 250-350 |
| Marcas de luxo | 520 | 350-600 |
Qualidade e serviço consistentes em várias marcas
H World Group gerencia 7 marcas de hotéis distintas com protocolos de serviço padronizados. As métricas de qualidade incluem:
- Taxa de satisfação do cliente: 87,5%
- Pontuação de consistência do serviço: 8.6/10
- Uniformidade da marca em 31 províncias chinesas
Localização conveniente nos principais destinos urbanos e turísticos
Distribuição de hotéis nas principais regiões:
| Região | Número de hotéis | Porcentagem da rede total |
|---|---|---|
| Cidades de Nível 1 | 2,145 | 22% |
| Cidades de Nível 2 | 4,876 | 50% |
| Destinos turísticos | 2,700 | 28% |
Experiência de reserva e check-in habilitados para tecnologia
Métricas de desempenho da plataforma digital:
- Downloads de aplicativos móveis: 98,3 milhões
- Porcentagem de reserva on -line: 76%
- Tempo médio de reserva: 2,5 minutos
- Taxa de check-in de autoatendimento: 64%
Programa de fidelidade que oferece recompensas e serviços personalizados
Estatísticas do programa de fidelidade para 2023:
| Nível de associação | Total de membros | Taxa de reserva de repetição anual |
|---|---|---|
| Platina | 512,000 | 85% |
| Ouro | 1,248,000 | 72% |
| Prata | 3,640,000 | 55% |
H World Group Limited (HTHT) - Modelo de Negócios: Relacionamentos ao Cliente
Aplicativo móvel e plataformas de engajamento digital
A partir de 2024, o H World Group Limited opera uma plataforma digital abrangente com as seguintes métricas -chave:
| Métrica da plataforma digital | Valor |
|---|---|
| Downloads de aplicativos móveis totais | 42,7 milhões |
| Usuários ativos mensais (MAU) | 28,3 milhões |
| Porcentagem anual de reserva digital | 87.6% |
Programa de Associação e Lealdade
H Horld World Group Programa de fidelidade Recursos:
- Membros do programa de fidelidade total: 63,5 milhões
- Taxa repetida do cliente: 64,2%
- Pontos médios Valor de resgate: RMB 215 por transação
Serviços de suporte ao cliente 24/7
| Canal de suporte | Tempo de resposta | Taxa de resolução anual |
|---|---|---|
| Suporte ao aplicativo móvel | 7,2 minutos | 94.3% |
| Suporte telefônico | 5,8 minutos | 92.7% |
| Chat online | 4,5 minutos | 91.5% |
Marketing e comunicação personalizados
Métricas de personalização para 2024:
- Alcance de marketing direcionado: 45,6 milhões de clientes
- Taxa de aceitação de recomendação personalizada: 38,9%
- Conversão média de oferta personalizada: 22,7%
Canais de interação online e offline fáceis de usar
| Canal de interação | Uso anual | Taxa de satisfação do cliente |
|---|---|---|
| Reservas de aplicativos móveis | 312,4 milhões | 94.6% |
| Reservas de sites | 87,6 milhões | 92.3% |
| Check-ins de hotel físico | 46,2 milhões | 89.7% |
H World Group Limited (HTHT) - Modelo de Negócios: Canais
Aplicativo móvel
H World Group opera um aplicativo móvel com 162,3 milhões de membros registrados em dezembro de 2022. O aplicativo suporta 1,2 milhão de quartos de hotel em 7.200 cidades na China e globalmente.
| Métricas de aplicativos móveis | 2022 dados |
|---|---|
| Usuários registrados | 162,3 milhões |
| Quartos de hotel suportados | 1,2 milhão |
| Cidades cobertas | 7,200 |
Site oficial
O site oficial lida com aproximadamente 38,5% das reservas diretas para o grupo de hotéis. O tráfego do site atingiu 215 milhões de visitantes únicos em 2022.
Plataformas de agências de viagens on -line
H World Group Partcera com várias agências de viagens on -line, gerando 42,7% do total de reservas através dessas plataformas.
| Plataforma OTA | Porcentagem de reserva |
|---|---|
| CTRIP | 22.3% |
| Quunar | 12.4% |
| Outros OTAs | 8% |
Reserva direta através de locais físicos de hotéis
Os locais físicos do hotel contribuem com 19,3% do total de reservas, com 6.963 hotéis na rede em dezembro de 2022.
Mídias sociais e canais de marketing digital
- Conta oficial do WeChat: 12,5 milhões de seguidores
- Conta Weibo: 3,8 milhões de seguidores
- Orçamento de marketing digital: RMB 245 milhões em 2022
| Canal digital | Contagem de seguidores |
|---|---|
| 12,5 milhões | |
| 3,8 milhões |
H World Group Limited (HTHT) - Modelo de negócios: segmentos de clientes
Viajantes de negócios
Em 2023, o H World Group atendeu a aproximadamente 46,4 milhões de viajantes de negócios em toda a China. Os gastos médios de viajantes de negócios por noite foram de 326 RMB.
| Característica do segmento | Percentagem |
|---|---|
| Viajantes de contas corporativas | 38.6% |
| Clientes frequentes de viagem de negócios | 27.4% |
| Executivos de nível médio a alto | 22.5% |
Mercado de lazer e turismo
H World Group capturou 52,3 milhões de viajantes de lazer em 2023, com um gasto noturno médio de 276 RMB.
- Viajantes de lazer de fim de semana: 34,2%
- Viajantes da temporada de férias: 28,7%
- Segmento de férias em família: 19,5%
Consumidores conscientes do orçamento
O segmento orçamentário representou 29,8% da base total de clientes em 2023, com taxas noturnas médias de 189 RMB.
| Características do segmento de orçamento | Quota de mercado |
|---|---|
| Alunos | 14.3% |
| Profissionais de nível básico | 11.5% |
| Viajantes sensíveis ao custo | 4% |
Jovens Profissionais Urbanos
Os jovens profissionais urbanos constituíam 35,6% da base de clientes do H World Group em 2023, com um gasto médio de 412 RMB por noite.
- Faixa etária: 25-35 anos
- Engajamento da plataforma digital: 89,7%
- Participação do Programa de Fidelidade: 62,3%
Viajantes nacionais e internacionais na China
Em 2023, o H World Group atendeu a 98,7 milhões de viajantes no total, com 92,4 milhões de viajantes domésticos e 6,3 milhões de viajantes internacionais.
| Tipo de viajante | Número de viajantes | Gasto noturno médio |
|---|---|---|
| Viajantes domésticos | 92,4 milhões | 298 RMB |
| Viajantes internacionais | 6,3 milhões | 512 RMB |
H World Group Limited (HTHT) - Modelo de negócios: estrutura de custos
Arrendamento de propriedades e despesas de manutenção
A partir de 2023, o H World Group Limited relatou despesas relacionadas à propriedade de 1,98 bilhão de RMB. A empresa opera 7.874 hotéis em 495 cidades na China, com um custo médio de arrendamento de 250.000 RMB por hotel anualmente.
| Categoria de despesa | Custo anual (RMB) | Porcentagem de custos totais |
|---|---|---|
| Arrendamento de propriedades | 1,968,500,000 | 38.5% |
| Manutenção de propriedades | 612,300,000 | 12% |
Desenvolvimento de tecnologia e plataforma digital
O H World Group investiu 456 milhões de RMB no desenvolvimento de tecnologia em 2023, representando 8,9% do total de despesas operacionais.
- Manutenção da plataforma digital: 210 milhões de RMB
- Desenvolvimento de aplicativos móveis: 124 milhões de RMB
- Atualizações do sistema de reserva: 122 milhões de RMB
Custos de marketing e aquisição de clientes
As despesas de marketing de 2023 totalizaram 612 milhões de RMB, com um custo de aquisição de clientes de aproximadamente 45 RMB por novo cliente.
| Canal de marketing | Despesas (RMB) |
|---|---|
| Publicidade online | 287,000,000 |
| Marketing de mídia social | 156,000,000 |
| Promoções do programa de fidelidade | 169,000,000 |
Salários e treinamento da equipe
As despesas totais relacionadas à equipe em 2023 foram de 1,45 bilhão de RMB, cobrindo 58.600 funcionários.
- Salário médio anual: 147.000 RMB por funcionário
- Orçamento de treinamento e desenvolvimento: 86 milhões de RMB
- Benefícios dos funcionários: 312 milhões de RMB
Gerenciamento de marcas e investimentos em expansão
A expansão da marca e os investimentos estratégicos totalizaram 612 milhões de RMB em 2023.
| Categoria de investimento | Valor (RMB) |
|---|---|
| Novas aquisições de hotéis | 378,000,000 |
| Desenvolvimento da marca | 234,000,000 |
H World Group Limited (HTHT) - Modelo de negócios: fluxos de receita
Aluguel de quartos e taxas de ocupação
Em 2023, a H World Group Limited relatou receita total de 11,7 bilhões de CNY, com receita de quartos de hotel representando uma parcela significativa.
| Métrica | 2023 valor |
|---|---|
| Noites totais de quarto | 195,9 milhões |
| Taxa média diária (ADR) | 237 CNY |
| Taxa de ocupação | 69.4% |
Taxas de franquia e gerenciamento
H World Group gera receita por meio de acordos de franquia e gerenciamento em várias marcas de hotéis.
- Total de hotéis franqueados e gerenciados: 8.306 hotéis
- Quartos de hotel franqueados: 702.000
- Contribuição das taxas de franquia: aproximadamente 15% da receita total
Monetização do Programa de Fidelidade
| Métrica do Programa de Fidelidade | 2023 dados |
|---|---|
| Total de membros | 222 milhões |
| Contribuição da receita de membros | 65% da receita total da sala |
Serviços adicionais
Os fluxos de receita suplementares incluem salas de reuniões, restaurantes e outros serviços de hotéis.
- Receita de aluguel da sala de reuniões: 320 milhões de CNY
- Receita de comida e bebida: 1,2 bilhão de CNY
Publicidade e parcerias da plataforma digital
O ecossistema digital do H World gera receita adicional por meio de parcerias estratégicas.
- Volume da transação da plataforma digital: 45,6 bilhões de CNY
- Receita de parceria: 580 milhões de CNY
H World Group Limited (HTHT) - Canvas Business Model: Value Propositions
You're looking at the core advantages H World Group Limited offers to its partners and guests as of late 2025. This is about how they scale efficiently and deliver a predictable stay.
Asset-light, scalable growth for franchisees via the manachise model.
The commitment to the asset-light structure is clear in the room count distribution. As of September 30, 2025, H World Group Limited operated only 7 percent of its hotel rooms under the lease and ownership model, with the remaining 93 percent under the manachise and franchise model. This model is the engine for rapid, capital-efficient expansion.
For the Legacy-Huazhu business specifically, as of September 30, 2025, there were 12,049 manachised and franchised (M&F) hotels out of 12,580 total, representing 1,140,685 rooms under M&F arrangements. Franchisees benefit from this structure where H World appoints on-site managers (manachise) or provides support services (franchise), collecting fees without the heavy capital burden of ownership.
The financial results reflect this focus. Revenue from manachised and franchised hotels grew by 27.2 percent to reach RMB 3.3 billion in the third quarter of 2025. The company is projecting full-year 2025 manachised and franchised revenue growth in the range of 17 percent-21 percent compared to 2024. In Q3 2025 alone, H World opened 749 new hotels, with 746 of those being M&F hotels, keeping them on track for their 2025 gross opening target of approximately 2,300 hotels. The asset-light push is working; manachise and franchise gross operating profit hit RMB 1.9 billion in Q2 2025, making up 64 percent of the total gross operating profit for that quarter.
Access to a 300 million+ member direct booking ecosystem for owners.
Owners gain immediate access to H World's massive, digitally engaged customer base through the H Rewards program. As of the third quarter of 2025, H Rewards membership surpassed 300 million members. This scale is a significant value-add for any property joining the network.
The engagement level is high; in Q3 2025, these members booked 66 million room nights, which was a 19.7 percent year-on-year increase. This direct channel strength translates to better margins for partners. As of the end of Q1 2025, direct bookings from members accounted for over 65 percent of total reservations, with the direct booking percentage via H World CRS hitting 65.1 percent by June 30, 2025.
Multi-segment choice for guests, from economy to luxury (e.g., JI Hotel to Steigenberger).
H World Group Limited offers a portfolio designed to capture demand across the entire price spectrum. As of September 30, 2025, the global network stood at 12,702 hotels and 1,246,240 rooms across 20 countries. The brand architecture supports this breadth:
| Segment Focus | Example Brand(s) | Key Metric/Status (as of late 2025) |
| Economy (Flagship) | Hanting Hotel | Ranked No. 1 globally by HOTELS Magazine; 4,401 hotels in operation as of June 30, 2025. |
| Midscale/Upper-Midscale | JI Hotel, Orange Hotel, IntercityHotel | Orange Hotel surpassed 1,000 hotels in operation as of Q2 2025. Upper-midscale operating hotels grew 36 percent year-on-year in Q1 2025. |
| Upper-Upscale/Luxury | Steigenberger Hotels & Resorts, Steigenberger Icons | Part of the diversified portfolio catering to premium travelers. |
The upper-midscale segment, including brands like IntercityHotel, saw a 57.1 percent year-on-year increase in Q2 2025 performance, showing strong demand for higher-end offerings.
Consistent, quality experience driven by digital standardization.
H World Group Limited enforces a consistent standard and platform across all its properties, which is heavily supported by its technology backbone. This standardization is measured through ongoing brand upgrade initiatives:
- Hanting Hotels: 40 percent reached version 3.5 or above as of Q1 2025.
- JI Hotels: 78 percent reached the Ji 4.0+ standard as of Q1 2025.
- Orange Hotels: 70 percent met the Orange 2.0 standard as of Q1 2025.
This digital platform covers booking, operations, and analytics, powering real-time management for both guests and franchise partners.
Finance: draft 13-week cash view by Friday.
H World Group Limited (HTHT) - Canvas Business Model: Customer Relationships
H World Group Limited emphasizes a digitally-driven relationship model, underpinned by its proprietary technology stack.
The company's self-developed, full-stack digital platform manages booking, operations, and analytics, which powers real-time management and personalized experiences for both guests and franchise partners.
Direct engagement is heavily channeled through the H Rewards loyalty program, which is described as the world's largest hotel loyalty platform.
As of the third quarter of 2025, H Rewards membership surpassed 300 million members.
This program drives significant direct business; for example, in the first quarter of 2025, direct booking from members accounted for over 65% of total reservations, marking a 5.4 percentage point increase year-on-year.
The engagement level within the loyalty base is substantial, with members booking 66 million room nights in the third quarter of 2025, which was up 19.7% year-on-year.
The asset-light strategy relies on the manachise model, where H World Group appoints on-site hotel managers for manachised properties, providing dedicated management support and operational control.
This model is the core of the network, with 93% of hotel rooms operating under the manachise and franchise model as of September 30, 2025.
The financial success of this relationship is evident in the revenue generated from these partners; revenue from manachised and franchised hotels rose 27.2% year-over-year in the third quarter of 2025, reaching RMB 3.3 billion (US$465 million).
H World Group Limited also maintains continuous product upgrade initiatives to enhance the consumer experience across its core brands.
Here are the specific upgrade metrics reported as of the end of the first quarter of 2025:
- 40% of Hanting Hotels had reached version 3.5 or above.
- 78% of Ji Hotels had reached Ji 4.0+.
- 70% of Orange Hotels met the Orange 2.0 standard.
You can see the scale of the loyalty program and operational dependency in this snapshot:
| Metric | Value/Amount | Date/Period |
| H Rewards Members | >300 million | Q3 2025 |
| Member Room Nights Booked | 66 million | Q3 2025 |
| Member Room Nights YoY Growth | 19.7% | Q3 2025 |
| Manachised/Franchised Revenue | RMB 3.3 billion | Q3 2025 |
| Manachised/Franchised Revenue YoY Growth | 27.2% | Q3 2025 |
| Rooms under Manachise/Franchise Model | 93% | September 30, 2025 |
The company's operational structure is heavily weighted toward these partner relationships, which is why the growth in manachised/franchised revenue is a key indicator of relationship health.
H World Group Limited (HTHT) - Canvas Business Model: Channels
The distribution of H World Group Limited (HTHT) inventory relies on a multi-pronged approach, heavily favoring proprietary digital platforms to capture higher-margin business.
Direct booking channels, primarily driven by the H Rewards app and website, are a cornerstone of the strategy. As of the second quarter of 2025, direct bookings through the H World Central Reservation System (CRS) accounted for 65.1% of total reservations, which was a 5.2 percentage point increase from the prior year period. This digital ecosystem is supported by a massive loyalty base.
- H Rewards loyalty program membership surpassed 300 million members as of the third quarter of 2025.
- Members booked 66 million room nights in the third quarter of 2025.
| Metric | Value as of Q3 2025 | Unit |
| H Rewards Members | 300 million | Members |
| Q3 2025 Room Nights Booked via H Rewards | 66 million | Room Nights |
The physical presence of H World Group Limited spans a wide geographic area, though it remains concentrated in its home market. As of September 30, 2025, H World operated 12,702 hotels globally, encompassing 1,246,240 rooms across 20 countries. The vast majority of this network operates under the asset-light structure.
The operational split as of September 30, 2025 shows that 93% of hotel rooms were under the manachise and franchise model, with only 7% under the lease and ownership model. This asset-light focus means that the success of channels like Online Travel Agencies (OTAs) and corporate sales teams is measured through the fee-based revenue generated by the franchised and managed properties, which reached RMB 3.3 billion in manachised and franchised revenue for the third quarter of 2025.
The Centralized Reservation System (CRS) and call centers serve as the backbone for managing inventory across all channels, including those that feed third-party partners. In the fourth quarter of 2024, the CRS contribution showed a 4% increase, indicating ongoing efforts to optimize this internal distribution capability.
- Total hotels in operation as of September 30, 2025: 12,702.
- Total rooms in operation as of September 30, 2025: 1,246,240.
- Geographic reach: 20 countries.
- Rooms under manachise/franchise model as of September 30, 2025: 93%.
H World Group Limited (HTHT) - Canvas Business Model: Customer Segments
Hotel Franchisees and investors seeking high-quality, scalable returns.
- Targeted 2,300 gross hotel openings for the full year of 2025.
- Opened 749 new hotels in the third quarter of 2025 alone.
- Total network in operation reached 12,702 hotels as of September 30, 2025.
- 93 percent of hotel rooms operated under the manachise and franchise model as of September 30, 2025.
- Manachised and franchised revenue reached RMB 3.3 billion in the third quarter of 2025.
- Manachised and franchised revenue increased 27.2% year-over-year in the third quarter of 2025.
- Total pipeline included 2,888 unopened hotels as of March 31, 2025.
Mass-market travelers in China (economy and midscale segments).
- H Rewards loyalty program surpassed 300 million members as of the third quarter of 2025.
- Members booked 66 million room nights in the third quarter of 2025.
- Member room nights booked increased 19.7% year-on-year in the third quarter of 2025.
- Direct booking from members accounted for over 65% of total reservations as of the first quarter of 2025.
- The group covered 1,394 cities across China as of March 31, 2025.
- 40% of Hanting Hotels reached version 3.5 or above as of the first quarter of 2025.
- 78% of Ji Hotels reached Ji 4.0+ standard as of the first quarter of 2025.
Business and leisure travelers across the upper-midscale and luxury segments.
- Upper-midscale segment operating hotels increased 36% year-on-year as of the first quarter of 2025.
- 70% of Orange Hotels met the Orange 2.0 standard as of the first quarter of 2025.
- Revenue from the Legacy-Huazhu segment was RMB 5.7 billion in the third quarter of 2025, a 10.8% year-over-year increase.
International travelers, especially in Europe (Legacy-DH segment).
Here's the quick math on the Legacy-DH segment performance as of late 2025:
| Metric | Value (Q3 2025) | Comparison |
|---|---|---|
| Legacy-DH Segment Revenue | RMB 1.2 billion | Decreased 3.0% year-over-year |
| Legacy-DH Segment Adjusted EBITDA | RMB 67 million | Compared with RMB 24 million in Q3 2024 |
| Legacy-DH Hotels in Operation | 121 hotels | As of June 30, 2025 |
| Legacy-DH Hotel Turnover Growth | 7.3% year-over-year | In the third quarter of 2025 |
Overall network scale as of September 30, 2025:
| Metric | Value |
|---|---|
| Total Hotels in Operation | 12,702 |
| Total Rooms in Operation | 1,246,240 |
| Countries of Operation | 20 |
| Total Revenue (Q3 2025) | RMB 7.0 billion |
| Net Income (Q3 2025) | RMB 1.5 billion |
The upper-midscale brands include IntercityHotel, Crystal Orange Hotel, MAXX by Steigenberger, and CitiGo Hotel. Also, the Legacy-DH business recorded a 5.9% year-over-year RevPAR increase in 2024. If onboarding takes 14+ days, churn risk rises; still, the Q3 2025 guidance suggests manachised and franchised revenue growth in the range of 17% to 21% for the fourth quarter of 2025. Finance: draft 13-week cash view by Friday.
H World Group Limited (HTHT) - Canvas Business Model: Cost Structure
You're looking at the expenses that keep H World Group Limited running, especially as they push hard on their asset-light expansion strategy. Honestly, understanding where the money goes is key to seeing the margin story.
Operating costs for the remaining leased and owned hotels.
The costs associated with the hotels H World Group Limited directly operates-the leased and owned properties-remain a major component, though the company is actively shifting this mix. For the third quarter of 2025, hotel operating costs totaled RMB4.1 billion (or US$570 million). This figure reflects a 6.9% year-over-year increase. Still, the company notes that as they pursue the asset-light strategy, hotel operating costs as a percentage of revenue decreased by 0.6 percentage points year-over-year in Q3 2025.
The cost structure is heavily influenced by the mix of operations:
- Manachise and franchise gross operating profit reached RMB2.2 billion in Q3 2025.
- Manachise and franchise hotels contributed over 70% of the group's total gross operating profit in Q3 2025.
- As of September 30, 2025, H World Group Limited operated 12,702 hotels.
Significant depreciation and amortization expense.
H World Group Limited explicitly states that the depreciation and amortization expense comprises a significant portion of the Company's cost structure. This expense is specifically excluded when calculating EBITDA (non-GAAP), which the company uses to better assess operating and financial performance before the impact of investing and financing transactions and income taxes. No specific 2025 RMB or USD amount for this line item is available in the latest reports, but its exclusion from key profitability metrics signals its material size.
Technology development and maintenance costs for the core platform.
The company's Vision 2030 strategy rests on a self-developed full-stack technology backbone for bookings, operations, and analytics. While this backbone is a key resource, specific, itemized technology development and maintenance costs for 2025 are not detailed in the reported operating expenses breakdown provided in the Q1, Q2, and Q3 2025 results. These costs are likely embedded within Selling, General and Administrative expenses (SG&A) or capitalized.
Pre-opening expenses for the planned 2,300 new hotels in 2025.
The aggressive expansion plan to add 2,300 gross new hotels in 2025 translates directly into recurring pre-opening expenses. You can track this cost quarter-by-quarter:
| Period Ended | Pre-opening Expenses (RMB in millions) | Pre-opening Expenses (US$ in millions) |
| March 31, 2025 (Q1) | 8 | 1 |
| June 30, 2025 (Q2) | 19 | 3 |
| September 30, 2025 (Q3) | 19 | 3 |
The company opened 595 hotels in Q2 2025 and 749 hotels in Q3 2025, putting them well on track to meet the 2,300 target for the year.
Here's a look at the key expense and profitability metrics for the most recent reported quarter, Q3 2025:
| Metric | Amount (RMB in millions) | Amount (US$ in millions) |
| Total Operating Costs and Expenses | 4,804 | N/A |
| Hotel Operating Costs | 4,100 | 570 |
| Net Income Attributable to H World Group Limited | 1,500 | 206 |
| EBITDA (non-GAAP) | 2,500 | 346 |
Finance: draft 13-week cash view by Friday.
H World Group Limited (HTHT) - Canvas Business Model: Revenue Streams
You're looking at how H World Group Limited actually makes its money, and the numbers from Q3 2025 clearly show the success of their pivot toward an asset-light model. The revenue streams are cleanly split between fees generated from their vast network and the direct revenue from the properties they still own or lease.
The core of the current revenue engine is the fee-based structure, which is less capital-intensive and drives better margins. This is where the growth is really showing up.
| Revenue Stream Component | Q3 2025 Amount (RMB) | Year-over-Year Change |
| Manachised and Franchised Fees Revenue | 3.3 billion | Up 27.2% |
| Revenue from Leased and Owned Hotels | 3.5 billion | Down 5.5% |
| Total Revenue (Reported) | 7.0 billion | Up 8.1% |
The hotel turnover figure is a key indicator of the sheer scale of transactions flowing through the H World Group ecosystem, even if it isn't all recognized as top-line revenue. That total transaction value hit RMB30.6 billion in Q3 2025, marking a 17.5% jump year-over-year. Honestly, that growth in gross transaction value, even with a slight dip in owned/leased revenue, tells you the network is getting busier.
Also, the loyalty program is clearly a major component, even if membership fees aren't broken out separately; the engagement drives direct booking revenue. Here's what the loyalty scale looks like:
- H Rewards membership surpassed 300 million members.
- Members booked 66 million room nights in Q3 2025.
- Room nights booked grew by 19.7% year-on-year.
The shift is clear: the franchised revenue growth of 27.2% significantly outpaced the total revenue growth of 8.1%, which is exactly what you want to see when a company is emphasizing an asset-light strategy. The revenue from their Legacy-DH business (international) was RMB1.2 billion, while the Legacy-Huazhu segment brought in RMB5.7 billion in total revenue for the quarter. Finance: draft 13-week cash view by Friday.
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