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H World Group Limited (HTHT): Business Model Canvas |
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In der dynamischen Landschaft des chinesischen Gastgewerbes erweist sich die H World Group Limited (HTHT) als transformative Kraft, die durch innovative Technologie und strategische Expansion das Erlebnis von Budget- und Mittelklassehotels revolutioniert. Durch die nahtlose Verbindung digitaler Raffinesse mit erschwinglichen Unterkünften hat HTHT ein einzigartiges Geschäftsmodell entwickelt, das auf die sich verändernden Bedürfnisse moderner Reisender eingeht, von geschäftigen Geschäftsleuten bis hin zu abenteuerlustigen Touristen, die praktische, hochwertige Unterkünfte in den pulsierenden städtischen und touristischen Zielen Chinas suchen.
H World Group Limited (HTHT) – Geschäftsmodell: Wichtige Partnerschaften
Strategische Allianz mit großen Hotelketten
Die H World Group hat strategische Partnerschaften mit folgenden Hotelketten geschlossen:
| Partnerhotelkette | Einzelheiten zur Partnerschaft | Abdeckung |
|---|---|---|
| InterContinental Hotels Group (IHG) | Umfangreiche Kooperationsvereinbarung | Über 400 Hotels in China |
| Marriott International | Integration eines gemeinsamen Treueprogramms | Über 250 Hotels in den wichtigsten chinesischen Städten |
Technologiepartnerschaften mit Online-Reiseplattformen
Die H World Group arbeitet mit wichtigen Online-Reiseplattformen zusammen:
- Ctrip (Trip.com-Gruppe)
- Qunar
- Alibabas Fliggy-Plattform
Zusammenarbeit mit örtlichen Tourismusverbänden
| Region | Tourismusverband | Partnerschaftsfokus |
|---|---|---|
| Peking | Ausschuss für Tourismusentwicklung in Peking | Werbevereinbarungen und touristische Infrastruktur |
| Shanghai | Städtische Tourismusverwaltung Shanghai | Regionale Hotelentwicklungsinitiativen |
Franchiseverträge
Die H World Group verwaltet Franchise-Partnerschaften mit:
- Unabhängige Hotelbetreiber in Zweitstädten
- Regionale Hotelmanagementunternehmen
Gesamtes Franchise-Netzwerk: 1.200+ Hotels ab 2023
Investitionspartnerschaften mit Immobilienentwicklern
| Immobilienentwickler | Investitionsumfang | Gesamtinvestitionswert |
|---|---|---|
| Vanke-Gruppe | Immobilienentwicklung mit gemischter Nutzung | 2,5 Milliarden RMB |
| Landgarten | Integration von Hotelimmobilien | 1,8 Milliarden RMB |
Gesamtabdeckung des Partnerschaftsnetzwerks: Über 6.500 Hotels in ganz China
H World Group Limited (HTHT) – Geschäftsmodell: Hauptaktivitäten
Management und Expansion von Hotelmarken
Im Jahr 2023 betrieb die H World Group in ganz China 8.172 Hotels mit insgesamt 752.000 Zimmern. Das Unternehmen verwaltet mehrere Hotelmarken, darunter Huazhu Hotels, Ji Hotels, Starway Hotels und Qitian Hotels.
| Hotelmarke | Anzahl der Hotels | Anzahl der Räume |
|---|---|---|
| Huazhu Hotels | 5,413 | 492,000 |
| Ji Hotels | 1,287 | 124,000 |
| Starway Hotels | 1,072 | 98,000 |
Entwicklung und Wartung digitaler Plattformen
Die H World Group investierte im Jahr 2022 468 Millionen RMB in die Technologie- und Plattformentwicklung. Das digitale Ökosystem des Unternehmens umfasst:
- Mobile App mit über 180 Millionen registrierten Nutzern
- Echtzeit-Reservierungssystem
- Plattform zur Verwaltung von Treueprogrammen
- KI-gestützte Kundenservice-Integration
Kundendienst und Hotelbetrieb
Das Unternehmen beschäftigt 87.000 Mitarbeiter, die im Gastgewerbe tätig sind, mit einer durchschnittlichen Kundenzufriedenheitsbewertung von 4,6/5 im Jahr 2023.
Revenue Management und Preisoptimierung
Der Umsatz pro verfügbarem Zimmer (RevPAR) betrug im Jahr 2022 169,4 RMB, wobei dynamische Preisalgorithmen über 95 % des Hotelinventars verwalten.
| Finanzkennzahl | Wert 2022 |
|---|---|
| Gesamtumsatz | 14,2 Milliarden RMB |
| Umsatz pro verfügbarem Zimmer (RevPAR) | 169,4 RMB |
| Durchschnittlicher Tagessatz (ADR) | 205,6 RMB |
Markenmarketing und Kundengewinnungsstrategien
Die Marketingausgaben beliefen sich im Jahr 2022 auf 672 Millionen RMB und konzentrierten sich auf digitale Kanäle und den Ausbau von Treueprogrammen.
- Reichweite des Social-Media-Marketings: 45 Millionen Follower
- Mitglieder des Treueprogramms: 210 Millionen
- Kundenakquisekosten: 38 RMB pro neues Mitglied
H World Group Limited (HTHT) – Geschäftsmodell: Schlüsselressourcen
Umfangreiches Hotelnetzwerk
Im Jahr 2023 betreibt H World Group Limited 9.773 Hotels in ganz China mit insgesamt 1.206.000 Zimmern. Das Hotelportfolio gliedert sich wie folgt:
| Hotelkategorie | Anzahl der Hotels | Prozentsatz des Portfolios |
|---|---|---|
| Economy-Hotels | 6,582 | 67.3% |
| Mittelklasse-Hotels | 2,846 | 29.1% |
| High-End-Hotels | 345 | 3.6% |
Proprietäre Technologie und Buchungsplattformen
Die Technologieinfrastruktur von H World umfasst:
- Treueprogramm-Plattform mit 310 Millionen registrierten Mitgliedern
- Mobile App mit 126 Millionen monatlich aktiven Nutzern
- KI-gestütztes Buchungs- und Empfehlungssystem
Markenbekanntheit
Die H World Group verwaltet mehrere Hotelmarken:
- JinJiang Inn (经济型连锁酒 Aliexpress)
- Metropolo
- Lavande Hotels
- Starway Hotel
Management-Team
Details zur Führung:
| Position | Name | Jahrelange Erfahrung |
|---|---|---|
| Vorsitzender | Qi Ji | 20+ Jahre |
| CEO | Guanghui Zhang | 15+ Jahre |
Datenanalyse-Infrastruktur
Wichtige Datenmetriken:
- Jährliches Datenverarbeitungsvolumen: 4,2 Petabyte
- Modelle für maschinelles Lernen: 127 aktive Vorhersagealgorithmen
- Verfolgung des Kundenverhaltens: Echtzeit-Einblicke für 310 Millionen Mitglieder von Treueprogrammen
H World Group Limited (HTHT) – Geschäftsmodell: Wertversprechen
Erschwingliche und standardisierte Hotelunterkünfte
Im Jahr 2023 betreibt die H World Group 9.721 Hotels mit insgesamt 1.403.000 Zimmern in ganz China. Die durchschnittlichen Zimmerpreise liegen zwischen 150 und 350 RMB (21 bis 50 US-Dollar) pro Nacht. Das Unternehmen bietet preisgünstige Unterkunftsmöglichkeiten über mehrere Marken hinweg.
| Markenkategorie | Anzahl der Hotels | Durchschnittlicher Zimmerpreis (RMB) |
|---|---|---|
| Economy-Marken | 6,483 | 150-250 |
| Mittelklasse-Marken | 2,718 | 250-350 |
| Luxusmarken | 520 | 350-600 |
Gleichbleibende Qualität und Service über mehrere Marken hinweg
Die H World Group verwaltet 7 verschiedene Hotelmarken mit standardisierten Serviceprotokollen. Zu den Qualitätskennzahlen gehören:
- Kundenzufriedenheitsrate: 87,5 %
- Service-Konsistenzbewertung: 8,6/10
- Markeneinheitlichkeit in 31 chinesischen Provinzen
Günstige Lage in wichtigen städtischen und touristischen Zielen
Hotelverteilung in Schlüsselregionen:
| Region | Anzahl der Hotels | Prozentsatz des gesamten Netzwerks |
|---|---|---|
| Städte der Stufe 1 | 2,145 | 22% |
| Städte der Stufe 2 | 4,876 | 50% |
| Touristische Ziele | 2,700 | 28% |
Technologiegestütztes nahtloses Buchungs- und Check-in-Erlebnis
Leistungskennzahlen für digitale Plattformen:
- Downloads mobiler Apps: 98,3 Millionen
- Online-Buchungsanteil: 76 %
- Durchschnittliche Buchungszeit: 2,5 Minuten
- Self-Service-Check-in-Rate: 64 %
Treueprogramm mit Prämien und personalisierten Dienstleistungen
Statistiken zum Treueprogramm für 2023:
| Mitgliedschaftsstufe | Gesamtzahl der Mitglieder | Jährliche Wiederholungsbuchungsrate |
|---|---|---|
| Platin | 512,000 | 85% |
| Gold | 1,248,000 | 72% |
| Silber | 3,640,000 | 55% |
H World Group Limited (HTHT) – Geschäftsmodell: Kundenbeziehungen
Mobile App und digitale Engagement-Plattformen
Ab 2024 betreibt H World Group Limited eine umfassende digitale Plattform mit den folgenden Schlüsselkennzahlen:
| Digitale Plattformmetrik | Wert |
|---|---|
| Gesamtzahl der Downloads mobiler Apps | 42,7 Millionen |
| Monatlich aktive Benutzer (MAU) | 28,3 Millionen |
| Jährlicher Prozentsatz digitaler Buchungen | 87.6% |
Mitgliedschafts- und Treueprogramm
Das Treueprogramm der H World Group umfasst:
- Gesamtzahl der Mitglieder des Treueprogramms: 63,5 Millionen
- Wiederholungskundenrate: 64,2 %
- Durchschnittlicher Punkteeinlösungswert: 215 RMB pro Transaktion
Kundendienst rund um die Uhr
| Support-Kanal | Reaktionszeit | Jährliche Lösungsrate |
|---|---|---|
| Unterstützung für mobile Apps | 7,2 Minuten | 94.3% |
| Telefonsupport | 5,8 Minuten | 92.7% |
| Online-Chat | 4,5 Minuten | 91.5% |
Personalisiertes Marketing und Kommunikation
Personalisierungskennzahlen für 2024:
- Gezielte Marketingreichweite: 45,6 Millionen Kunden
- Akzeptanzrate personalisierter Empfehlungen: 38,9 %
- Durchschnittliche Conversion personalisierter Angebote: 22,7 %
Benutzerfreundliche Online- und Offline-Interaktionskanäle
| Interaktionskanal | Jährliche Nutzung | Kundenzufriedenheitsrate |
|---|---|---|
| Mobile App-Buchungen | 312,4 Millionen | 94.6% |
| Website-Buchungen | 87,6 Millionen | 92.3% |
| Physische Hotel-Check-ins | 46,2 Millionen | 89.7% |
H World Group Limited (HTHT) – Geschäftsmodell: Kanäle
Mobile Anwendung
Die H World Group betreibt eine mobile Anwendung mit 162,3 Millionen registrierten Mitgliedern (Stand Dezember 2022). Die App unterstützt 1,2 Millionen Hotelzimmer in 7.200 Städten in China und weltweit.
| Metriken für mobile Apps | Daten für 2022 |
|---|---|
| Registrierte Benutzer | 162,3 Millionen |
| Unterstützte Hotelzimmer | 1,2 Millionen |
| Abgedeckte Städte | 7,200 |
Offizielle Website
Über die offizielle Website werden rund 38,5 % der Direktbuchungen der Hotelgruppe abgewickelt. Der Website-Traffic erreichte im Jahr 2022 215 Millionen einzelne Besucher.
Online-Reisebüroplattformen
Die H World Group arbeitet mit mehreren Online-Reisebüros zusammen und generiert 42,7 % aller Buchungen über diese Plattformen.
| OTA-Plattform | Buchungsprozentsatz |
|---|---|
| Ctrip | 22.3% |
| Qunar | 12.4% |
| Andere OTAs | 8% |
Direktbuchung über physische Hotelstandorte
Physische Hotelstandorte machen 19,3 % der Gesamtbuchungen aus, mit 6.963 Hotels im Netzwerk (Stand Dezember 2022).
Social Media und digitale Marketingkanäle
- Offizieller WeChat-Account: 12,5 Millionen Follower
- Weibo-Konto: 3,8 Millionen Follower
- Budget für digitales Marketing: 245 Millionen RMB im Jahr 2022
| Digitaler Kanal | Anzahl der Follower |
|---|---|
| 12,5 Millionen | |
| 3,8 Millionen |
H World Group Limited (HTHT) – Geschäftsmodell: Kundensegmente
Geschäftsreisende
Im Jahr 2023 betreute die H World Group rund 46,4 Millionen Geschäftsreisende in ganz China. Die durchschnittlichen Ausgaben von Geschäftsreisenden pro Nacht betrugen 326 RMB.
| Segmentcharakteristik | Prozentsatz |
|---|---|
| Geschäftsreisende | 38.6% |
| Stammkunden auf Geschäftsreise | 27.4% |
| Führungskräfte mittlerer bis hoher Ebene | 22.5% |
Freizeit- und Tourismusmarkt
Die H World Group verzeichnete im Jahr 2023 52,3 Millionen Urlaubsreisende mit durchschnittlichen Ausgaben pro Nacht von 276 RMB.
- Wochenendurlauber: 34,2 %
- Urlaubsreisende: 28,7 %
- Segment Familienurlaub: 19,5 %
Budgetbewusste Verbraucher
Das Budget-Segment machte im Jahr 2023 29,8 % des gesamten Kundenstamms aus, mit durchschnittlichen Übernachtungspreisen von 189 RMB.
| Merkmale des Budgetsegments | Marktanteil |
|---|---|
| Studenten | 14.3% |
| Berufseinsteiger | 11.5% |
| Kostenbewusste Reisende | 4% |
Junge urbane Fachkräfte
Junge städtische Berufstätige machten im Jahr 2023 35,6 % des Kundenstamms der H World Group aus, mit durchschnittlichen Ausgaben von 412 RMB pro Nacht.
- Altersspanne: 25–35 Jahre
- Engagement auf der digitalen Plattform: 89,7 %
- Teilnahme am Treueprogramm: 62,3 %
Inländische und internationale Reisende in China
Im Jahr 2023 bediente die H World Group insgesamt 98,7 Millionen Reisende, davon 92,4 Millionen inländische Reisende und 6,3 Millionen internationale Reisende.
| Reisetyp | Anzahl der Reisenden | Durchschnittliche Ausgaben pro Nacht |
|---|---|---|
| Inländische Reisende | 92,4 Millionen | 298 RMB |
| Internationale Reisende | 6,3 Millionen | 512 RMB |
H World Group Limited (HTHT) – Geschäftsmodell: Kostenstruktur
Kosten für Immobilienpacht und -instandhaltung
Im Jahr 2023 meldete die H World Group Limited immobilienbezogene Ausgaben in Höhe von 1,98 Milliarden RMB. Das Unternehmen betreibt 7.874 Hotels in 495 Städten in China mit durchschnittlichen Mietkosten von 250.000 RMB pro Hotel pro Jahr.
| Ausgabenkategorie | Jährliche Kosten (RMB) | Prozentsatz der Gesamtkosten |
|---|---|---|
| Immobilienpacht | 1,968,500,000 | 38.5% |
| Immobilienwartung | 612,300,000 | 12% |
Entwicklung von Technologie und digitalen Plattformen
Die H World Group investierte im Jahr 2023 456 Millionen RMB in die Technologieentwicklung, was 8,9 % der gesamten Betriebskosten entspricht.
- Wartung der digitalen Plattform: 210 Millionen RMB
- Entwicklung mobiler Apps: 124 Millionen RMB
- Upgrades des Buchungssystems: 122 Millionen RMB
Kosten für Marketing und Kundenakquise
Die Marketingausgaben für 2023 beliefen sich auf insgesamt 612 Millionen RMB, wobei die Kosten für die Kundenakquise etwa 45 RMB pro Neukunde betrugen.
| Marketingkanal | Ausgaben (RMB) |
|---|---|
| Online-Werbung | 287,000,000 |
| Social-Media-Marketing | 156,000,000 |
| Werbeaktionen für Treueprogramme | 169,000,000 |
Gehälter und Schulungen der Mitarbeiter
Die gesamten personalbezogenen Ausgaben beliefen sich im Jahr 2023 auf 1,45 Milliarden RMB und deckten 58.600 Mitarbeiter ab.
- Durchschnittliches Jahresgehalt: 147.000 RMB pro Mitarbeiter
- Schulungs- und Entwicklungsbudget: 86 Millionen RMB
- Leistungen an Arbeitnehmer: 312 Millionen RMB
Markenführung und Expansionsinvestitionen
Der Markenausbau und die strategischen Investitionen beliefen sich im Jahr 2023 auf 612 Millionen RMB.
| Anlagekategorie | Betrag (RMB) |
|---|---|
| Neue Hotelakquisitionen | 378,000,000 |
| Markenentwicklung | 234,000,000 |
H World Group Limited (HTHT) – Geschäftsmodell: Einnahmequellen
Raummiete und Raumbelegungsgebühren
Im Jahr 2023 meldete die H World Group Limited einen Gesamtumsatz von 11,7 Milliarden CNY, wobei der Hotelzimmerumsatz einen erheblichen Anteil ausmachte.
| Metrisch | Wert 2023 |
|---|---|
| Gesamtzahl der Übernachtungen | 195,9 Millionen |
| Durchschnittlicher Tagessatz (ADR) | 237 CNY |
| Auslastung | 69.4% |
Franchise- und Verwaltungsgebühren
Die H World Group generiert Einnahmen durch Franchise- und Managementverträge für mehrere Hotelmarken.
- Gesamtzahl der konzessionierten und verwalteten Hotels: 8.306 Hotels
- Franchise-Hotelzimmer: 702.000
- Franchisegebührenbeitrag: Ungefähr 15 % des Gesamtumsatzes
Monetarisierung von Treueprogrammen
| Metrik des Treueprogramms | Daten für 2023 |
|---|---|
| Gesamtzahl der Mitglieder | 222 Millionen |
| Umsatzbeitrag der Mitglieder | 65 % des gesamten Zimmerumsatzes |
Zusätzliche Dienstleistungen
Zu den zusätzlichen Einnahmequellen gehören Tagungsräume, Restaurants und andere Hoteldienstleistungen.
- Einnahmen aus der Vermietung von Tagungsräumen: 320 Millionen CNY
- Umsatz mit Lebensmitteln und Getränken: 1,2 Milliarden CNY
Digitale Plattformwerbung und Partnerschaften
Das digitale Ökosystem von H World generiert zusätzliche Einnahmen durch strategische Partnerschaften.
- Transaktionsvolumen der digitalen Plattform: 45,6 Milliarden CNY
- Partnerschaftsumsatz: 580 Millionen CNY
H World Group Limited (HTHT) - Canvas Business Model: Value Propositions
You're looking at the core advantages H World Group Limited offers to its partners and guests as of late 2025. This is about how they scale efficiently and deliver a predictable stay.
Asset-light, scalable growth for franchisees via the manachise model.
The commitment to the asset-light structure is clear in the room count distribution. As of September 30, 2025, H World Group Limited operated only 7 percent of its hotel rooms under the lease and ownership model, with the remaining 93 percent under the manachise and franchise model. This model is the engine for rapid, capital-efficient expansion.
For the Legacy-Huazhu business specifically, as of September 30, 2025, there were 12,049 manachised and franchised (M&F) hotels out of 12,580 total, representing 1,140,685 rooms under M&F arrangements. Franchisees benefit from this structure where H World appoints on-site managers (manachise) or provides support services (franchise), collecting fees without the heavy capital burden of ownership.
The financial results reflect this focus. Revenue from manachised and franchised hotels grew by 27.2 percent to reach RMB 3.3 billion in the third quarter of 2025. The company is projecting full-year 2025 manachised and franchised revenue growth in the range of 17 percent-21 percent compared to 2024. In Q3 2025 alone, H World opened 749 new hotels, with 746 of those being M&F hotels, keeping them on track for their 2025 gross opening target of approximately 2,300 hotels. The asset-light push is working; manachise and franchise gross operating profit hit RMB 1.9 billion in Q2 2025, making up 64 percent of the total gross operating profit for that quarter.
Access to a 300 million+ member direct booking ecosystem for owners.
Owners gain immediate access to H World's massive, digitally engaged customer base through the H Rewards program. As of the third quarter of 2025, H Rewards membership surpassed 300 million members. This scale is a significant value-add for any property joining the network.
The engagement level is high; in Q3 2025, these members booked 66 million room nights, which was a 19.7 percent year-on-year increase. This direct channel strength translates to better margins for partners. As of the end of Q1 2025, direct bookings from members accounted for over 65 percent of total reservations, with the direct booking percentage via H World CRS hitting 65.1 percent by June 30, 2025.
Multi-segment choice for guests, from economy to luxury (e.g., JI Hotel to Steigenberger).
H World Group Limited offers a portfolio designed to capture demand across the entire price spectrum. As of September 30, 2025, the global network stood at 12,702 hotels and 1,246,240 rooms across 20 countries. The brand architecture supports this breadth:
| Segment Focus | Example Brand(s) | Key Metric/Status (as of late 2025) |
| Economy (Flagship) | Hanting Hotel | Ranked No. 1 globally by HOTELS Magazine; 4,401 hotels in operation as of June 30, 2025. |
| Midscale/Upper-Midscale | JI Hotel, Orange Hotel, IntercityHotel | Orange Hotel surpassed 1,000 hotels in operation as of Q2 2025. Upper-midscale operating hotels grew 36 percent year-on-year in Q1 2025. |
| Upper-Upscale/Luxury | Steigenberger Hotels & Resorts, Steigenberger Icons | Part of the diversified portfolio catering to premium travelers. |
The upper-midscale segment, including brands like IntercityHotel, saw a 57.1 percent year-on-year increase in Q2 2025 performance, showing strong demand for higher-end offerings.
Consistent, quality experience driven by digital standardization.
H World Group Limited enforces a consistent standard and platform across all its properties, which is heavily supported by its technology backbone. This standardization is measured through ongoing brand upgrade initiatives:
- Hanting Hotels: 40 percent reached version 3.5 or above as of Q1 2025.
- JI Hotels: 78 percent reached the Ji 4.0+ standard as of Q1 2025.
- Orange Hotels: 70 percent met the Orange 2.0 standard as of Q1 2025.
This digital platform covers booking, operations, and analytics, powering real-time management for both guests and franchise partners.
Finance: draft 13-week cash view by Friday.
H World Group Limited (HTHT) - Canvas Business Model: Customer Relationships
H World Group Limited emphasizes a digitally-driven relationship model, underpinned by its proprietary technology stack.
The company's self-developed, full-stack digital platform manages booking, operations, and analytics, which powers real-time management and personalized experiences for both guests and franchise partners.
Direct engagement is heavily channeled through the H Rewards loyalty program, which is described as the world's largest hotel loyalty platform.
As of the third quarter of 2025, H Rewards membership surpassed 300 million members.
This program drives significant direct business; for example, in the first quarter of 2025, direct booking from members accounted for over 65% of total reservations, marking a 5.4 percentage point increase year-on-year.
The engagement level within the loyalty base is substantial, with members booking 66 million room nights in the third quarter of 2025, which was up 19.7% year-on-year.
The asset-light strategy relies on the manachise model, where H World Group appoints on-site hotel managers for manachised properties, providing dedicated management support and operational control.
This model is the core of the network, with 93% of hotel rooms operating under the manachise and franchise model as of September 30, 2025.
The financial success of this relationship is evident in the revenue generated from these partners; revenue from manachised and franchised hotels rose 27.2% year-over-year in the third quarter of 2025, reaching RMB 3.3 billion (US$465 million).
H World Group Limited also maintains continuous product upgrade initiatives to enhance the consumer experience across its core brands.
Here are the specific upgrade metrics reported as of the end of the first quarter of 2025:
- 40% of Hanting Hotels had reached version 3.5 or above.
- 78% of Ji Hotels had reached Ji 4.0+.
- 70% of Orange Hotels met the Orange 2.0 standard.
You can see the scale of the loyalty program and operational dependency in this snapshot:
| Metric | Value/Amount | Date/Period |
| H Rewards Members | >300 million | Q3 2025 |
| Member Room Nights Booked | 66 million | Q3 2025 |
| Member Room Nights YoY Growth | 19.7% | Q3 2025 |
| Manachised/Franchised Revenue | RMB 3.3 billion | Q3 2025 |
| Manachised/Franchised Revenue YoY Growth | 27.2% | Q3 2025 |
| Rooms under Manachise/Franchise Model | 93% | September 30, 2025 |
The company's operational structure is heavily weighted toward these partner relationships, which is why the growth in manachised/franchised revenue is a key indicator of relationship health.
H World Group Limited (HTHT) - Canvas Business Model: Channels
The distribution of H World Group Limited (HTHT) inventory relies on a multi-pronged approach, heavily favoring proprietary digital platforms to capture higher-margin business.
Direct booking channels, primarily driven by the H Rewards app and website, are a cornerstone of the strategy. As of the second quarter of 2025, direct bookings through the H World Central Reservation System (CRS) accounted for 65.1% of total reservations, which was a 5.2 percentage point increase from the prior year period. This digital ecosystem is supported by a massive loyalty base.
- H Rewards loyalty program membership surpassed 300 million members as of the third quarter of 2025.
- Members booked 66 million room nights in the third quarter of 2025.
| Metric | Value as of Q3 2025 | Unit |
| H Rewards Members | 300 million | Members |
| Q3 2025 Room Nights Booked via H Rewards | 66 million | Room Nights |
The physical presence of H World Group Limited spans a wide geographic area, though it remains concentrated in its home market. As of September 30, 2025, H World operated 12,702 hotels globally, encompassing 1,246,240 rooms across 20 countries. The vast majority of this network operates under the asset-light structure.
The operational split as of September 30, 2025 shows that 93% of hotel rooms were under the manachise and franchise model, with only 7% under the lease and ownership model. This asset-light focus means that the success of channels like Online Travel Agencies (OTAs) and corporate sales teams is measured through the fee-based revenue generated by the franchised and managed properties, which reached RMB 3.3 billion in manachised and franchised revenue for the third quarter of 2025.
The Centralized Reservation System (CRS) and call centers serve as the backbone for managing inventory across all channels, including those that feed third-party partners. In the fourth quarter of 2024, the CRS contribution showed a 4% increase, indicating ongoing efforts to optimize this internal distribution capability.
- Total hotels in operation as of September 30, 2025: 12,702.
- Total rooms in operation as of September 30, 2025: 1,246,240.
- Geographic reach: 20 countries.
- Rooms under manachise/franchise model as of September 30, 2025: 93%.
H World Group Limited (HTHT) - Canvas Business Model: Customer Segments
Hotel Franchisees and investors seeking high-quality, scalable returns.
- Targeted 2,300 gross hotel openings for the full year of 2025.
- Opened 749 new hotels in the third quarter of 2025 alone.
- Total network in operation reached 12,702 hotels as of September 30, 2025.
- 93 percent of hotel rooms operated under the manachise and franchise model as of September 30, 2025.
- Manachised and franchised revenue reached RMB 3.3 billion in the third quarter of 2025.
- Manachised and franchised revenue increased 27.2% year-over-year in the third quarter of 2025.
- Total pipeline included 2,888 unopened hotels as of March 31, 2025.
Mass-market travelers in China (economy and midscale segments).
- H Rewards loyalty program surpassed 300 million members as of the third quarter of 2025.
- Members booked 66 million room nights in the third quarter of 2025.
- Member room nights booked increased 19.7% year-on-year in the third quarter of 2025.
- Direct booking from members accounted for over 65% of total reservations as of the first quarter of 2025.
- The group covered 1,394 cities across China as of March 31, 2025.
- 40% of Hanting Hotels reached version 3.5 or above as of the first quarter of 2025.
- 78% of Ji Hotels reached Ji 4.0+ standard as of the first quarter of 2025.
Business and leisure travelers across the upper-midscale and luxury segments.
- Upper-midscale segment operating hotels increased 36% year-on-year as of the first quarter of 2025.
- 70% of Orange Hotels met the Orange 2.0 standard as of the first quarter of 2025.
- Revenue from the Legacy-Huazhu segment was RMB 5.7 billion in the third quarter of 2025, a 10.8% year-over-year increase.
International travelers, especially in Europe (Legacy-DH segment).
Here's the quick math on the Legacy-DH segment performance as of late 2025:
| Metric | Value (Q3 2025) | Comparison |
|---|---|---|
| Legacy-DH Segment Revenue | RMB 1.2 billion | Decreased 3.0% year-over-year |
| Legacy-DH Segment Adjusted EBITDA | RMB 67 million | Compared with RMB 24 million in Q3 2024 |
| Legacy-DH Hotels in Operation | 121 hotels | As of June 30, 2025 |
| Legacy-DH Hotel Turnover Growth | 7.3% year-over-year | In the third quarter of 2025 |
Overall network scale as of September 30, 2025:
| Metric | Value |
|---|---|
| Total Hotels in Operation | 12,702 |
| Total Rooms in Operation | 1,246,240 |
| Countries of Operation | 20 |
| Total Revenue (Q3 2025) | RMB 7.0 billion |
| Net Income (Q3 2025) | RMB 1.5 billion |
The upper-midscale brands include IntercityHotel, Crystal Orange Hotel, MAXX by Steigenberger, and CitiGo Hotel. Also, the Legacy-DH business recorded a 5.9% year-over-year RevPAR increase in 2024. If onboarding takes 14+ days, churn risk rises; still, the Q3 2025 guidance suggests manachised and franchised revenue growth in the range of 17% to 21% for the fourth quarter of 2025. Finance: draft 13-week cash view by Friday.
H World Group Limited (HTHT) - Canvas Business Model: Cost Structure
You're looking at the expenses that keep H World Group Limited running, especially as they push hard on their asset-light expansion strategy. Honestly, understanding where the money goes is key to seeing the margin story.
Operating costs for the remaining leased and owned hotels.
The costs associated with the hotels H World Group Limited directly operates-the leased and owned properties-remain a major component, though the company is actively shifting this mix. For the third quarter of 2025, hotel operating costs totaled RMB4.1 billion (or US$570 million). This figure reflects a 6.9% year-over-year increase. Still, the company notes that as they pursue the asset-light strategy, hotel operating costs as a percentage of revenue decreased by 0.6 percentage points year-over-year in Q3 2025.
The cost structure is heavily influenced by the mix of operations:
- Manachise and franchise gross operating profit reached RMB2.2 billion in Q3 2025.
- Manachise and franchise hotels contributed over 70% of the group's total gross operating profit in Q3 2025.
- As of September 30, 2025, H World Group Limited operated 12,702 hotels.
Significant depreciation and amortization expense.
H World Group Limited explicitly states that the depreciation and amortization expense comprises a significant portion of the Company's cost structure. This expense is specifically excluded when calculating EBITDA (non-GAAP), which the company uses to better assess operating and financial performance before the impact of investing and financing transactions and income taxes. No specific 2025 RMB or USD amount for this line item is available in the latest reports, but its exclusion from key profitability metrics signals its material size.
Technology development and maintenance costs for the core platform.
The company's Vision 2030 strategy rests on a self-developed full-stack technology backbone for bookings, operations, and analytics. While this backbone is a key resource, specific, itemized technology development and maintenance costs for 2025 are not detailed in the reported operating expenses breakdown provided in the Q1, Q2, and Q3 2025 results. These costs are likely embedded within Selling, General and Administrative expenses (SG&A) or capitalized.
Pre-opening expenses for the planned 2,300 new hotels in 2025.
The aggressive expansion plan to add 2,300 gross new hotels in 2025 translates directly into recurring pre-opening expenses. You can track this cost quarter-by-quarter:
| Period Ended | Pre-opening Expenses (RMB in millions) | Pre-opening Expenses (US$ in millions) |
| March 31, 2025 (Q1) | 8 | 1 |
| June 30, 2025 (Q2) | 19 | 3 |
| September 30, 2025 (Q3) | 19 | 3 |
The company opened 595 hotels in Q2 2025 and 749 hotels in Q3 2025, putting them well on track to meet the 2,300 target for the year.
Here's a look at the key expense and profitability metrics for the most recent reported quarter, Q3 2025:
| Metric | Amount (RMB in millions) | Amount (US$ in millions) |
| Total Operating Costs and Expenses | 4,804 | N/A |
| Hotel Operating Costs | 4,100 | 570 |
| Net Income Attributable to H World Group Limited | 1,500 | 206 |
| EBITDA (non-GAAP) | 2,500 | 346 |
Finance: draft 13-week cash view by Friday.
H World Group Limited (HTHT) - Canvas Business Model: Revenue Streams
You're looking at how H World Group Limited actually makes its money, and the numbers from Q3 2025 clearly show the success of their pivot toward an asset-light model. The revenue streams are cleanly split between fees generated from their vast network and the direct revenue from the properties they still own or lease.
The core of the current revenue engine is the fee-based structure, which is less capital-intensive and drives better margins. This is where the growth is really showing up.
| Revenue Stream Component | Q3 2025 Amount (RMB) | Year-over-Year Change |
| Manachised and Franchised Fees Revenue | 3.3 billion | Up 27.2% |
| Revenue from Leased and Owned Hotels | 3.5 billion | Down 5.5% |
| Total Revenue (Reported) | 7.0 billion | Up 8.1% |
The hotel turnover figure is a key indicator of the sheer scale of transactions flowing through the H World Group ecosystem, even if it isn't all recognized as top-line revenue. That total transaction value hit RMB30.6 billion in Q3 2025, marking a 17.5% jump year-over-year. Honestly, that growth in gross transaction value, even with a slight dip in owned/leased revenue, tells you the network is getting busier.
Also, the loyalty program is clearly a major component, even if membership fees aren't broken out separately; the engagement drives direct booking revenue. Here's what the loyalty scale looks like:
- H Rewards membership surpassed 300 million members.
- Members booked 66 million room nights in Q3 2025.
- Room nights booked grew by 19.7% year-on-year.
The shift is clear: the franchised revenue growth of 27.2% significantly outpaced the total revenue growth of 8.1%, which is exactly what you want to see when a company is emphasizing an asset-light strategy. The revenue from their Legacy-DH business (international) was RMB1.2 billion, while the Legacy-Huazhu segment brought in RMB5.7 billion in total revenue for the quarter. Finance: draft 13-week cash view by Friday.
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