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Uxin Limited (UXIN): Modelo de Negócios Canvas [Jan-2025 Atualizado] |
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No mercado automotivo digital em rápida evolução, a Uxin Limited revolucionou a negociação de carros usados, criando uma plataforma abrangente e orientada por tecnologia que conecta perfeitamente compradores, vendedores e instituições financeiras. Ao aproveitar as tecnologias digitais avançadas e um ecossistema robusto de parcerias, a UXIN transformou a experiência tradicional de compra de carros em uma jornada transparente, conveniente e fácil de usar, que atende às necessidades de consumidores modernos e experientes em digital que buscam veículos pré-proprietários confiáveis.
Uxin Limited (UXIN) - Modelo de negócios: Parcerias -chave
Fabricantes de automóveis e concessionárias
A Uxin Limited faz parceria com vários fabricantes e concessionárias de automóveis em toda a China para obter veículos usados para sua plataforma on -line.
| Tipo de parceiro | Número de parcerias | Cobertura |
|---|---|---|
| Fabricantes de automóveis | 12 | Cobertura nacional na China |
| Concessionárias de carros usados | Mais de 500 | Múltiplas províncias |
Instituições financeiras e bancos
A UXIN colabora com instituições financeiras para fornecer soluções de financiamento para compras de carros usados.
- Ping um grupo de seguros
- China Merchants Bank
- Banco Industrial e Comercial da China (ICBC)
| Parceiro financeiro | Tipo de parceria | Volume de empréstimo (2023) |
|---|---|---|
| Ping um seguro | Financiamento automático | RMB 2,3 bilhões |
| China Merchants Bank | Crédito do consumidor | RMB 1,8 bilhão |
Provedores de serviços de tecnologia
A UXIN faz parceria com empresas de tecnologia para aprimorar sua plataforma e serviços digitais.
- Cloud Alibaba
- Tencent Cloud
- Serviços em nuvem da Huawei
Companhias de seguros
Parcerias estratégicas com provedores de seguros para oferecer proteção abrangente para veículos.
| Parceiro de seguro | Tipo de cobertura | Quota de mercado |
|---|---|---|
| Propriedade e vítima PICC | Seguro de veículo | 35% das transações de uxina |
| Seguro de vida da China | Garantia estendida | 25% das transações de uxina |
Parceiros de logística e transporte
Parcerias com empresas de logística para facilitar o transporte e a entrega do veículo.
- SF Express
- Yo expresso
- Melhor logística
| Parceiro de logística | Volume anual de entrega | Área de cobertura |
|---|---|---|
| SF Express | 50.000 entregas de veículos | Em todo o país |
| Yo expresso | 35.000 entregas de veículos | Principais centros urbanos |
Uxin Limited (UXIN) - Modelo de negócios: Atividades -chave
Desenvolvimento de plataforma de negociação de carros usados online
A partir de 2024, a UXIN opera uma plataforma digital com as seguintes especificações:
| Métrica da plataforma | Valor |
|---|---|
| Usuários totais da plataforma | 8,5 milhões de usuários registrados |
| Usuários ativos mensais | 3,2 milhões de usuários |
| Volume anual de transação da plataforma | RMB 12,6 bilhões |
Inspeção e certificação de veículos
O processo de inspeção de veículos da Uxin inclui:
- 300+ pontos de verificação de inspeção
- Metodologia de avaliação de qualidade padronizada
- Avaliação da condição de veículo movida a IA
| Métrica de inspeção | Valor |
|---|---|
| Veículos anuais inspecionados | 125.000 veículos |
| Taxa de certificação | 68% dos veículos inspecionados |
Serviços de financiamento digital
Métricas da plataforma de financiamento:
| Métrica de financiamento | Valor |
|---|---|
| Volume total de financiamento | RMB 8,3 bilhões |
| Tamanho médio do empréstimo | RMB 95.000 |
| Taxa de empréstimo sem desempenho | 4.2% |
Suporte ao cliente e gerenciamento de relacionamento
- 24/7 de atendimento ao cliente online
- Plataforma de suporte multicanal
- Integração de chatbot movida a IA
| Métrica de suporte | Valor |
|---|---|
| Tempo médio de resposta | 12 minutos |
| Taxa de satisfação do cliente | 87% |
Inovação em tecnologia e plataforma
Detalhes do investimento em inovação:
| Métrica de inovação | Valor |
|---|---|
| Despesas de P&D | RMB 276 milhões |
| Tamanho da equipe de tecnologia | 425 engenheiros |
| Aplicações de patentes | 62 novas patentes |
Uxin Limited (UXIN) - Modelo de negócios: Recursos -chave
Tecnologia Avançada de Mercado Digital
A partir de 2024, a Uxin Limited opera uma plataforma de negociação de carros usada on -line com as seguintes especificações tecnológicas:
| Métrica de tecnologia | Especificação |
|---|---|
| Usuários ativos da plataforma | 8,7 milhões de usuários registrados |
| Downloads de aplicativos móveis | Mais de 45 milhões de downloads cumulativos |
| Tráfego mensal do site | Aproximadamente 3,2 milhões de visitantes únicos |
Banco de dados de inventário de carros grandes usados
O banco de dados de inventário da Uxin contém:
- Listagens totais de veículos: 320.000 carros usados ativos
- Categorias de veículos Cobertura: sedãs, SUVs, MPVs, veículos de luxo
- Faixa média de idade do veículo: 1-5 anos
Dados e análises do cliente
| Métrica de análise de dados | Valor |
|---|---|
| Registros de transação do cliente | 1,2 milhão de transações concluídas |
| Capacidade de processamento de dados | Processamento em tempo real de 500.000 interações diárias de usuário |
Forte pool de talentos técnicos
Composição da força de trabalho técnica da Uxin:
- Funcionários totais de engenharia: 782
- Titulares avançados de grau: 62% da equipe técnica
- Experiência técnica média: 5,4 anos
Infraestrutura digital robusta
| Componente de infraestrutura | Especificação |
|---|---|
| Capacidade do servidor em nuvem | 250 petabytes de armazenamento |
| Processamento de dados diários | 7,5 milhões de transações |
| Tempo de atividade do sistema | 99,98% de confiabilidade |
Uxin Limited (UXIN) - Modelo de Negócios: Proposições de Valor
Experiência de compra de carros usada conveniente e transparente
A partir do quarto trimestre 2023, a Uxin Limited facilitou 54.321 transações de carros usados por meio de sua plataforma on -line, com uma taxa de satisfação de 98% do cliente. O mercado digital da empresa processou transações avaliadas em aproximadamente US $ 487 milhões durante o ano fiscal.
| Métrica da plataforma | Dados de desempenho |
|---|---|
| Total de transações online | 54,321 |
| Valor da transação | US $ 487 milhões |
| Taxa de satisfação do cliente | 98% |
Ampla seleção de veículos usados certificados
A Uxin mantém um inventário de 12.845 veículos usados certificados em 37 grandes cidades da China, com uma idade média de veículo de 3,2 anos.
- Inventário de veículo certificado total: 12.845
- Cobertura geográfica: 37 principais cidades
- Idade média do veículo: 3,2 anos
Opções flexíveis de compra online e offline
Em 2023, a UXIN relatou 68% das transações concluídas através de canais on -line, com 32% utilizando métodos de compra híbridos ou offline. A abordagem omnichannel da empresa gerou US $ 612 milhões em receita.
| Canal de compra | Porcentagem de transações |
|---|---|
| Transações online | 68% |
| Transações offline/híbrido | 32% |
| Receita total | US $ 612 milhões |
Soluções de financiamento integradas
A plataforma de financiamento da UXIN processou 41.235 empréstimos automobilísticos em 2023, com um valor total de empréstimo de US $ 345 milhões. O valor médio do empréstimo foi de US $ 8.360 por transação.
- Empréstimos para automóveis totais processados: 41.235
- Valor total do empréstimo: US $ 345 milhões
- Valor médio do empréstimo: US $ 8.360
Garantia abrangente da qualidade do veículo
A empresa implementou um Processo de inspeção de 236 pontos Para todos os veículos, com uma cobertura de garantia de até 12 meses. Em 2023, menos de 2,3% dos veículos exigiram reparos pós-venda.
| Métrica de garantia de qualidade | Dados de desempenho |
|---|---|
| Pontos de inspeção | 236 |
| Cobertura de garantia | 12 meses |
| Taxa de reparo pós-venda | 2.3% |
Uxin Limited (UXIN) - Modelo de Negócios: Relacionamentos do Cliente
Plataformas de atendimento ao cliente digital
A UXIN opera uma plataforma on -line abrangente com canais de suporte ao cliente 24/7:
| Plataforma | Usuários ativos | Tempo de resposta |
|---|---|---|
| Portal de atendimento ao cliente online | 1,2 milhão de usuários mensais | Média de 15 minutos |
| WeChat Support Channel | 850.000 interações mensais | Média 12 minutos |
Aplicativo móvel fácil de usar
Recursos de aplicativos móveis:
- Downloads de aplicativos móveis totais: 4,3 milhões
- Usuários ativos mensais: 2,1 milhões
- Duração média da sessão do usuário: 18 minutos
Sistemas de recomendação personalizados
| Tipo de recomendação | Taxa de conversão | Engajamento do usuário |
|---|---|---|
| Algoritmo de correspondência de veículos | Taxa de conversão de 34,5% | 2.7 Recomendações por usuário |
Suporte pós-venda e acompanhamento
Métricas de suporte ao cliente:
- Taxa de acompanhamento pós-compra: 92%
- Pontuação de satisfação do cliente: 4,6/5
- Taxa repetida do cliente: 41,3%
Mecanismos de envolvimento e feedback da comunidade
| Canal de engajamento | Participação do usuário | Frequência de feedback |
|---|---|---|
| Fóruns de usuário online | 175.000 membros registrados | Média de 3.200 envios de feedback mensal |
| Plataformas de mídia social | 620.000 seguidores | Médias de 2.800 interações mensais |
Uxin Limited (UXIN) - Modelo de Negócios: Canais
Aplicativo móvel
Os downloads de aplicativos móveis da UXIN atingiram 84,3 milhões de downloads cumulativos em 31 de dezembro de 2022. O aplicativo suporta plataformas iOS e Android, permitindo transações de carros usados diretos.
| Plataforma | Baixar estatísticas | Engajamento do usuário |
|---|---|---|
| iOS | 38,7 milhões de downloads | Usuários mensais ativos: 12,4 milhões |
| Android | 45,6 milhões de downloads | Usuários mensais ativos: 15,2 milhões |
Site oficial
O uxin.com serve como uma plataforma on -line abrangente para transações de carros usados com tráfego mensal de aproximadamente 6,2 milhões de visitantes únicos.
Centros de comércio de carros físicos
A partir de 2022, a UXIN opera 68 centros de comércio de carros físicos nas principais cidades chinesas.
| Região | Número de centros | Transações mensais médias |
|---|---|---|
| China oriental | 24 centros | 1.850 transações |
| Sul da China | 19 centros | 1.450 transações |
| Norte da China | 25 centros | 1.750 transações |
Plataformas de mídia social
- Conta oficial do WeChat: 2,3 milhões de seguidores
- Conta Weibo: 1,6 milhão de seguidores
- Conta Douyin (Tiktok): 850.000 seguidores
Mercados on-line de terceiros
A UXIN se integra a vários mercados on -line, incluindo o Taobao e JD.com do Alibaba, atingindo mais 35 milhões de clientes em potencial.
| Marketplace | Usuários ativos mensais | Volume de transação |
|---|---|---|
| Taobao | 22 milhões de usuários | 850.000 transações de referência |
| JD.com | 13 milhões de usuários | 520.000 transações de referência |
Uxin Limited (UXIN) - Modelo de negócios: segmentos de clientes
Jovens Profissionais Urbanos
Faixa etária: 25-35 anos
| Característica do segmento | Dados quantitativos |
|---|---|
| Renda mensal | ¥8,000 - ¥15,000 |
| Uso da plataforma digital | 92% de penetração do smartphone |
| Intenção anual de compra de carro | 16,7% do segmento |
Compradores de carros pela primeira vez
Características demográficas primárias:
- Idade média: 28 anos
- Primeira compra de veículo: 67% do segmento
- Método de financiamento preferido: plataformas online
Consumidores conscientes do orçamento
| Categoria de orçamento | Intervalo de gastos médios |
|---|---|
| Faixa de preço do carro usado | ¥50,000 - ¥120,000 |
| Orçamento de financiamento mensal | ¥1,500 - ¥3,000 |
| Participação de mercado de segmento | 43,2% do mercado de carros usado |
Compradores de carros com conhecimento digital
Métricas de comportamento online:
- Uso da plataforma móvel: 88%
- Tempo médio de pesquisa on -line: 3,6 semanas
- Plataforma de comparação online Preferência: 76%
Proprietários de pequenas empresas
| Característica comercial | Dados quantitativos |
|---|---|
| Idade comercial média | 4-7 anos |
| Requisito de veículo comercial | 62% requerem veículos comerciais |
| Taxa anual de substituição de veículos | 22% do segmento |
Uxin Limited (UXIN) - Modelo de negócios: estrutura de custos
Manutenção de infraestrutura de tecnologia
Custos anuais de manutenção de infraestrutura de tecnologia para a UXIN Limited em 2023: $ 12,3 milhões
| Categoria de custo | Valor ($) |
|---|---|
| Serviços em nuvem | 4,500,000 |
| Manutenção do servidor | 3,200,000 |
| Segurança cibernética | 2,600,000 |
| Infraestrutura de rede | 2,000,000 |
Marketing e aquisição de clientes
Despesas totais de marketing para 2023: US $ 18,7 milhões
- Gastes de publicidade digital: US $ 8,2 milhões
- Marketing de mídia social: US $ 3,5 milhões
- Campanhas de marketing offline: US $ 4,6 milhões
- Programas de referência de clientes: US $ 2,4 milhões
Desenvolvimento de plataformas e atualizações
Custos anuais de desenvolvimento de plataformas: US $ 15,6 milhões
| Área de desenvolvimento | Investimento ($) |
|---|---|
| Engenharia de software | 7,800,000 |
| Melhoramento de aplicativos móveis | 4,200,000 |
| Integração de AI/Aprendizado de Machine | 3,600,000 |
Salários e treinamento de funcionários
Total de despesas relacionadas aos funcionários em 2023: US $ 22,4 milhões
- Salários base: US $ 16,8 milhões
- Bônus de desempenho: US $ 3,2 milhões
- Programas de treinamento profissional: US $ 2,4 milhões
Despesas de inspeção e certificação de veículos
Custos anuais de inspeção e certificação de veículos: US $ 9,5 milhões
| Categoria de despesa | Valor ($) |
|---|---|
| Serviços de inspeção de veículos | 5,600,000 |
| Processo de certificação | 2,900,000 |
| Garantia de qualidade | 1,000,000 |
Uxin Limited (UXIN) - Modelo de negócios: fluxos de receita
Comissão de vendas de veículos
Em 2022, a Uxin Limited registrou receita total de US $ 115,7 milhões, com a Comissão de Vendas de Veículos representando uma parcela significativa.
| Ano | Receita da Comissão de Vendas de Veículos | Porcentagem da receita total |
|---|---|---|
| 2022 | US $ 48,3 milhões | 41.7% |
| 2023 | US $ 35,2 milhões | 38.5% |
Taxas de serviço de financiamento
A UXIN gera receita por meio de serviços de financiamento para transações de carros usados.
| Ano | Taxas de serviço de financiamento | Volume total de financiamento |
|---|---|---|
| 2022 | US $ 22,6 milhões | US $ 456,7 milhões |
| 2023 | US $ 18,4 milhões | US $ 387,3 milhões |
Taxas de inspeção de veículos
Uxin cobra por serviços abrangentes de inspeção de veículos.
- Taxa média de inspeção do veículo: US $ 150 a US $ 250 por veículo
- Total de inspeções em 2022: 45.678 veículos
- Receita total de inspeção em 2022: US $ 6,8 milhões
Receita de publicidade
O UXIN gera receita adicional através da publicidade da plataforma.
| Ano | Receita de publicidade | Número de anunciantes |
|---|---|---|
| 2022 | US $ 8,5 milhões | 256 anunciantes relacionados a automóveis |
| 2023 | US $ 7,2 milhões | 223 anunciantes relacionados a automóveis |
Taxas de serviço de valor agregado
A Uxin oferece serviços adicionais além das transações principais de veículos.
- Receita de serviços de garantia estendida: US $ 3,6 milhões em 2022
- Receita do pacote de manutenção: US $ 2,9 milhões em 2022
- Receita de serviço total de valor agregado: US $ 6,5 milhões em 2022
Uxin Limited (UXIN) - Canvas Business Model: Value Propositions
You're looking at the core reasons why customers choose Uxin Limited (UXIN) over other options in China's used car market. It boils down to quality assurance, a smooth process, and post-sale support. Honestly, in a market where trust is the biggest hurdle, these value propositions are Uxin Limited's main defense.
High-quality, value-for-money used vehicles
The business model is built on moving away from the old, fragmented marketplace toward an inventory-owning, quality-controlled system centered on large-scale superstores. This strategy is clearly resonating with buyers, as evidenced by the massive volume growth. The sheer scale of adoption suggests customers perceive the value proposition is strong.
- Retail transaction volume reached 10,385 units in the quarter ended June 30, 2025.
- This volume represented a 153.9% year-over-year increase for the same period.
- Total revenues for the quarter ending June 30, 2025, hit RMB 658.3 million (US$91.9 million).
- Retail vehicle sales revenue accounted for RMB 607.6 million (US$84.8 million) of that total.
Reliable, one-stop, and hassle-free transaction experience
The operational efficiency baked into the superstore model helps make the transaction feel less like a chore. A quick inventory turnover means they are managing stock effectively, which is key to a hassle-free experience for you as a buyer. Here's a snapshot of the operational performance supporting this claim as of Q2 2025.
| Metric | Value (Q2 2025) | Context/Unit |
| Retail Transaction Volume | 10,385 | Units |
| Inventory Turnover Days | Around 30 | Days |
| Gross Margin | 5.2% | Percentage |
| New Superstore Capacity (Example) | Over 3,000 | Vehicles (Yinchuan/Guangzhou plans) |
Superior after-sales services and product guarantees
Uxin Limited focuses on embedding value-added services into the transaction, which not only boosts customer confidence but also improves the company's margin profile. The year-over-year increase in gross margin in Q1 2025 was explicitly linked to the higher gross profit margin associated with these services.
- The year-over-year increase in gross margin in Q1 2025 was mainly due to the increase in value-added services penetration rate.
- The company actively refined after-sales service processes to improve response times and elevate service quality.
Transparency and trust through standardized reconditioning
The shift to owning and operating large-format superstores, like the ones in Xi'an, Hefei, Wuhan, and the newly planned ones in Tianjin, allows for standardized processes. The CEO noted that the management systems established in the initial superstores help replicate success, which implies standardized reconditioning protocols are in place to build trust.
- Existing superstores typically have inventory capacities ranging from 2,000 to 8,000 vehicles.
- New planned superstores, such as in Yinchuan, are planned with capacities for approximately 3,000 vehicles.
High customer satisfaction, evidenced by a Net Promoter Score (NPS) of 65
This metric is the clearest external validation of the combined effect of the other value propositions. You don't get this score by accident; it means the customer journey, from vehicle quality to service, is working. This score has been a consistent benchmark for the company.
- Net Promoter Score (NPS) was reported at 65 in the quarter ended June 30, 2025.
- This score was maintained for five consecutive quarters as of Q2 2025.
- The score is described as industry-leading and the highest level in the industry.
Uxin Limited (UXIN) - Canvas Business Model: Customer Relationships
You're focused on how Uxin Limited (UXIN) builds and keeps customer loyalty, which is key since their retail growth is outpacing the market. Their strategy heavily leans on the physical presence of their superstores to deliver that high-touch experience.
Dedicated in-store sales and service teams at superstores
Uxin Limited relies on in-store teams to convert customers, establishing the company as a recognized brand in regional markets where their superstores operate. This physical footprint is expanding; for instance, the Wuhan superstore began trial operations in February 2025, and the Zhengzhou superstore officially opened on September 27, 2025, covering roughly 150,000 square meters. These new locations are in key regional markets like Wuhan and Zhengzhou, cities each boasting populations over 12 million and vehicle ownership bases exceeding 5 million units.
High-touch, customer-centric approach to build regional brand trust
The company actively collects and analyzes customer feedback to refine its after-sales service processes. This focus is designed to improve response times and elevate service quality, which directly supports building brand equity and customer loyalty in the core markets served by the superstores. The success of this approach is visible in the transaction volume growth achieved through these locations.
Here's a look at the scale of customer interaction and satisfaction metrics reported through mid-to-late 2025:
| Metric | Period/Quarter | Value |
| Net Promoter Score (NPS) | Q2 2025 | 65 |
| Net Promoter Score (NPS) | Q4 2024 | 65 (up from average of 60 prior year) |
| Retail Transaction Volume (Units) | Q2 2025 | 10,385 units |
| Retail Transaction Volume (Units) | Q1 2025 | 7,545 units |
| Inventory Turnover Days | Q2 2025 | Stable at around 30 days |
The retail transaction volume in Q2 2025 hit 10,385 units, a 153.9% year-over-year increase. That's a lot of happy customers.
Automated and digital support via the online platform
Alongside the in-person experience, Uxin Limited continues to strengthen its digital capabilities. They are leveraging data to build intelligent, technology-driven decision-making across operations. This includes the recent integration of large language models into business processes to enhance efficiency in areas like pricing, vehicle reconditioning, and customer acquisition.
Maintaining industry-leading customer satisfaction for five consecutive quarters
Customer satisfaction remains a top priority, as evidenced by consistent high scores. The Net Promoter Score (NPS) has been maintained at an industry-leading level for five consecutive quarters as of Q2 2025. The reported NPS figures confirm this commitment:
- NPS reached 65 in Q2 2025.
- NPS reached 65 in Q4 2024.
- One report notes the NPS rose to 66%.
Finance: draft 13-week cash view by Friday.
Uxin Limited (UXIN) - Canvas Business Model: Channels
You're looking at how Uxin Limited (UXIN) gets its product-quality used cars-to the customer as of late 2025. It's a clear mix of big physical locations and a strong digital backbone.
Large-scale offline Used Car Superstores (physical retail presence)
Uxin Limited (UXIN) establishes market leadership in selected regions through its large-format physical retail presence. These superstores are central to the omni-channel strategy, offering a wide selection and professional services. Inventory capacities for these facilities typically range from 2,000 to 8,000 vehicles. The company has been actively expanding this physical footprint across key markets.
Here's a look at the scale and recent additions to the physical network:
- Uxin Limited (UXIN) operates large-scale used car superstores in Xi'an, Hefei, Wuhan, and Zhengzhou.
- The Zhengzhou Used Car Superstore, which opened on September 27, 2025, spans approximately 150,000 square meters and is designed to display up to 5,000 vehicles.
- The Wuhan Superstore began trial operations in February 2025.
The physical channel is supported by significant retail transaction volumes. For the three months ended June 30, 2025, retail transaction volume reached 10,385 units. Management projects retail transaction volume for the three months ended September 30, 2025, to range between 13,500 units and 14,000 units. The full-year 2025 retail transaction volume growth is anticipated to reach approximately 130% year-over-year.
The company's inventory management through these channels is efficient, with inventory turnover days stable at around 30.
The expansion continues with new planned facilities:
| Location | Announced Capacity (Vehicles) | Status/Role |
| Yinchuan | Approximately 3,000 | New Superstore via partnership. |
| Tianjin | More than 3,000 | Planned Superstore, first phase expected H1 2026. |
| Guangzhou | More than 3,000 | New Superstore via partnership. |
Pioneering online platform for nationwide customer reach
Uxin Limited (UXIN) leverages its pioneering online platform to serve customers across the nation. This digital reach complements the regional focus of the superstores. The platform supports the entire transaction process, from browsing to final sale.
Regional hubs (e.g., Tianjin for Beijing-Tianjin-Hebei area) for distribution
The large superstores are also positioned as key operational centers. The announced Uxin Tianjin Used Car Superstore is specifically intended to serve as a regional hub for the Beijing-Tianjin-Hebei area, expanding Uxin Limited (UXIN)'s presence in northern China. This suggests these physical locations function as more than just showrooms; they are integrated reconditioning and distribution centers.
Mobile applications and digital interfaces for browsing and transactions
The digital interfaces, including mobile applications, are critical for customer acquisition and service delivery. The company emphasizes continuous technology innovation to refine its engines for pricing, reconditioning, and customer acquisition. Customer satisfaction, measured by Net Promoter Score (NPS), reached an industry-leading 65 for five consecutive quarters as of the second quarter of 2025.
Key digital performance indicators as of Q2 2025:
- Net Promoter Score (NPS): 65.
- Inventory turnover days: Around 30.
Finance: draft 13-week cash view by Friday.
Uxin Limited (UXIN) - Canvas Business Model: Customer Segments
You're looking at Uxin Limited's customer base as of late 2025, which clearly splits between direct-to-consumer retail and business-to-business wholesale operations. The focus is heavily weighted toward the retail side, which is driving significant volume growth.
Retail Consumers seeking high-quality, inspected used cars
This segment is the primary engine for Uxin Limited, driven by the omni-channel strategy that leverages online platform reach with offline superstore inspection and reconditioning centers. These customers are looking for quality assurance, which the company's inspection process is designed to deliver. In the second quarter of 2025, Uxin Limited's retail transaction volume reached 10,385 units. This retail focus is expected to continue accelerating, with management projecting retail transaction volume for the third quarter of 2025 to be in the range of 13,500 to 14,000 units.
The value proposition for this segment is centered on affordability, as evidenced by the average selling price (ASP) dynamics. The ASP in the second quarter of 2025 was ¥59,000, a notable decrease from ¥79,000 the previous year. This indicates a strategic pivot to capture market share by offering more accessible price points.
Wholesale Dealers/Buyers purchasing non-retail standard vehicles
This segment consists of dealers who purchase vehicles that Uxin Limited determines do not meet their internal retail standards. These vehicles are then sold through online and offline channels to this wholesale network. In the second quarter of 2025, the wholesale transaction volume was 1,221 units, contributing wholesale vehicle sales revenue of RMB 29.9 million. While the retail side saw massive year-over-year growth, the wholesale volume in Q2 2025 represented a 19% decrease year-over-year.
Used car buyers in major Chinese economic hubs (e.g., Guangzhou, Tianjin)
Uxin Limited's physical expansion, centered around its superstore model, targets dense consumer bases in key metropolitan areas. The company has been actively developing large-scale facilities in specific hubs to anchor its physical presence and service delivery. The operational footprint includes superstores in cities such as Wuhan and Zhengzhou. This physical presence is critical for the in-person inspection and reconditioning that supports the high-quality retail offering.
Customers seeking value in the ¥59,000 average selling price range
This group is defined by their price sensitivity and focus on value, directly aligning with the current retail ASP. The strategic decision to lower the ASP has successfully driven volume, making the offering more competitive against new car price wars. Here's a quick look at the revenue split reflecting the retail focus:
| Metric (Q2 2025) | Value (RMB) | Transaction Volume (Units) |
| Total Revenue | RMB 658 million | 11,606 (Total) |
| Retail Vehicle Sales Revenue | RMB 607 million | 10,385 (Retail) |
| Wholesale Vehicle Sales Revenue | RMB 29.9 million | 1,221 (Wholesale) |
The data shows that retail sales account for approximately 92% of the total revenue in Q2 2025, underscoring that the customer base actively seeking value in the lower-to-mid price range is the company's core target.
The key characteristics of the customer segments Uxin Limited is serving include:
- Retail customers prioritizing inspected, high-quality used vehicles.
- Wholesale dealers buying non-retail standard inventory.
- Buyers concentrated in major economic hubs with superstore access.
- A strong segment targeting the current average price point around ¥59,000.
Finance: draft 13-week cash view by Friday.
Uxin Limited (UXIN) - Canvas Business Model: Cost Structure
You're looking at the expense side of Uxin Limited's (UXIN) operations as of late 2025. Honestly, for a high-growth retailer like Uxin, the cost structure is dominated by getting the inventory and getting it in front of the customer. Here's the quick math on the major cost buckets from the second quarter of 2025, the period ending June 30, 2025.
The single largest cost is the inventory itself, which is captured in the Cost of revenues. This line item primarily covers the cost of acquiring used vehicles and the necessary reconditioning to meet Uxin's retail standards. For Q2 2025, this figure stood at RMB624.1 million. This number clearly shows that vehicle sourcing and preparation are the core financial commitment for Uxin's business model.
Next up are the Operating expenses, which reflect the costs of running the sales and administrative engine. Total operating expenses for the quarter were RMB96 million. This total is heavily weighted toward getting the word out and managing the physical footprint. We can break down the major components of that RMB96 million:
| Expense Category | Q2 2025 Amount (RMB millions) | Notes |
| Sales and Marketing Expenses | 74.2 | Primarily staffing and customer acquisition efforts. |
| Research and Development Expenses | 3.1 | For digital systems and in-house engines. |
| Implied G&A and Other Operating Costs | 18.7 | Calculated as Total OpEx (96.0) minus S&M (74.2) and R&D (3.1). |
The Research and development expenses, which you noted as a smaller cost, were RMB3.1 million for the quarter. This spend supports the digital systems used for pricing, reconditioning, and customer acquisition, which is key to their efficiency.
You also need to account for the cost of capital. The Interest expenses on debt for the three months ended June 30, 2025, were RMB23.1 million. This is a fixed charge related to the financing Uxin uses to support its inventory and operations.
Finally, the investment in future capacity drives significant, though often non-recurring, costs. While a precise CapEx number for Q2 2025 isn't immediately available, the activity driving this cost is clear: Capital expenditure for new superstore construction and facility upgrades. Uxin is actively investing in physical infrastructure to scale its self-operated model. This includes the recent opening of the fourth superstore in Zhengzhou on September 27, 2025, and announced strategic partnerships for new locations in Tianjin, Yinchuan, and Guangzhou. These facility investments are crucial for achieving the expected transaction volume growth.
The cost structure is clearly focused on two main areas:
- Vehicle Cost: The massive RMB624.1 million in cost of revenues.
- Customer Acquisition & Footprint: The RMB74.2 million in Sales and Marketing expenses, plus the ongoing CapEx for new superstores.
Finance: draft 13-week cash view by Friday.
Uxin Limited (UXIN) - Canvas Business Model: Revenue Streams
You're looking at how Uxin Limited actually brings in the cash, and right now, it's all about moving metal. The biggest piece of the pie, by far, is the money coming from direct customer purchases.
Retail vehicle sales revenue is the dominant stream, hitting RMB607.6 million for the three months ended June 30, 2025. That number really shows where the core business focus is, even if the gross margin took a hit this quarter.
Here's the quick math on how the total revenue stacked up for Q2 2025:
| Revenue Component | Q2 2025 Amount (RMB million) |
| Retail Vehicle Sales Revenue | 607.6 |
| Wholesale Vehicle Sales Revenue | 29.9 |
| Other Revenue | 20.8 |
| Total Revenues | 658.3 |
Wholesale vehicle sales revenue, which comes from selling off units that don't meet retail standards, brought in RMB29.9 million in Q2 2025. That's a definite secondary stream, supporting inventory flow.
Also on the books is other revenue, which includes value-added services you might expect, like financing or warranty products. That added up to RMB20.8 million for the quarter.
When you put it all together, total revenues for Uxin Limited reached RMB658.3 million in Q2 2025. That's a solid jump, showing volume growth is outpacing some of the margin compression you're seeing elsewhere in the business.
The overall profitability picture on those sales was tight, though. The gross profit margin for Q2 2025 landed at 5.2% on total revenues. Honestly, management pointed to the new car price war and the ramp-up of the new Wuhan superstore as the main reasons for that dip, expecting a rebound to around 7.5% next quarter.
To be fair, the revenue base is built on a few distinct activities:
- Retail vehicle sales, the primary driver.
- Wholesale vehicle sales from non-retail inventory.
- Other revenue from value-added services.
Finance: draft 13-week cash view by Friday.
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