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Kaltura, Inc. (KLTR): Business Model Canvas |
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Kaltura, Inc. (KLTR) Bundle
In der sich schnell entwickelnden digitalen Landschaft entwickelt sich Kaltura, Inc. zu einer transformativen Kraft in der Videotechnologie und bietet eine umfassende Plattform, die die Art und Weise revolutioniert, wie Unternehmen Videoinhalte in verschiedenen Branchen erfassen, verwalten und verteilen. Durch die nahtlose Verbindung fortschrittlicher Cloud-Infrastruktur, KI-gestützter Analysen und flexibler Unternehmenslösungen stellt Kaltura Unternehmen ein leistungsstarkes Toolkit zur Verfügung, um das Potenzial von Video als strategisches Kommunikations- und Lernmedium auszuschöpfen. Ihr innovatives Business Model Canvas offenbart einen sorgfältig ausgearbeiteten Ansatz, der auf die komplexen Videomanagementanforderungen von Medien, Bildung, Unternehmen, Behörden und dem Gesundheitswesen eingeht und sie als dynamischen Marktführer im digitalen Video-Ökosystem positioniert.
Kaltura, Inc. (KLTR) – Geschäftsmodell: Wichtige Partnerschaften
Strategische Technologiepartner
Kaltura unterhält strategische Partnerschaften mit großen Cloud-Infrastrukturanbietern:
| Cloud-Anbieter | Einzelheiten zur Partnerschaft | Integrationsebene |
|---|---|---|
| Amazon Web Services (AWS) | Hosting der Cloud-Infrastruktur | Fortgeschritten |
| Microsoft Azure | Cloud-Dienste für Unternehmen | Umfassend |
| Google Cloud-Plattform | Video-Streaming-Infrastruktur | Mäßig |
Anbieter von Content Delivery Network (CDN).
Kaltura arbeitet mit mehreren CDN-Partnern zusammen:
- Akamai-Technologien
- Wolkenflare
- Limelight-Netzwerke
- Amazon CloudFront
Partner für die Integration von Videoplattformen
| Integrationspartner | Integrationstyp | Marktsegment |
|---|---|---|
| Salesforce | CRM-Videointegration | Unternehmen |
| Moodle | Lernmanagementsystem | Bildung |
| Tafel | Plattform für Bildungstechnologie | Höhere Bildung |
Mitarbeiter des Unternehmenssoftware-Ökosystems
Zu den wichtigsten Partnerschaften im Bereich Unternehmenssoftware gehören:
- SAP
- Orakel
- Arbeitstag
- ServiceNow
Akademische und medientechnische Forschungseinrichtungen
| Institution | Forschungsschwerpunkt | Art der Zusammenarbeit |
|---|---|---|
| MIT Media Lab | Interaktive Medientechnologien | Forschungspartnerschaft |
| Stanford-Universität | Video-Streaming-Innovationen | Gemeinsame Forschung |
| Carnegie Mellon University | KI in Videoplattformen | Technologieentwicklung |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Hauptaktivitäten
Softwareentwicklung für Videoplattformen
F&E-Investitionen im Jahr 2023: 31,2 Millionen US-Dollar
| Entwicklungsfokus | Jährliche Investition | Software-Ingenieure |
|---|---|---|
| Kerntechnologie der Videoplattform | 15,7 Millionen US-Dollar | 187 Ingenieure |
| Cloud-Infrastruktur | 9,5 Millionen US-Dollar | 92 Ingenieure |
| KI-Videotechnologien | 6 Millionen Dollar | 45 Ingenieure |
Cloudbasierte Videomanagementlösungen
Gesamtkapazität der Cloud-Infrastruktur: 2,4 Petabyte
- Globale Rechenzentren: 12 Standorte
- Durchschnittliche Betriebszeit: 99,99 %
- Videoverarbeitungsgeschwindigkeit: 480 Minuten/Sekunde
Video-Streaming-Infrastruktur für Unternehmen
Unternehmenskundenstamm: 1.200 Organisationen
| Marktsegment | Anzahl der Kunden | Jahresumsatz |
|---|---|---|
| Bildung | 450 | 22,3 Millionen US-Dollar |
| Unternehmensschulung | 350 | 18,7 Millionen US-Dollar |
| Medien/Unterhaltung | 250 | 15,5 Millionen US-Dollar |
| Gesundheitswesen | 150 | 9,2 Millionen US-Dollar |
KI-gestützte Videoanalyse- und Bearbeitungstools
Investition in KI-Technologie: 7,6 Millionen US-Dollar im Jahr 2023
- Modelle für maschinelles Lernen: 42 aktive Modelle
- Genauigkeit der Videoanalyse: 94,3 %
- Echtzeitverarbeitungsfähigkeit: 320 Videostreams gleichzeitig
Kundensupport und technische Implementierungsdienste
Größe des Support-Teams: 215 Fachleute
| Support-Kanal | Durchschnittliche Reaktionszeit | Jährliches Supportvolumen |
|---|---|---|
| Telefonsupport | 12 Minuten | 48.000 Anrufe |
| E-Mail-Support | 4 Stunden | 72.000 Tickets |
| Live-Chat | 7 Minuten | 36.000 Sitzungen |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Schlüsselressourcen
Proprietäre Videotechnologieplattform
Ab dem vierten Quartal 2023 wird die proprietäre Videoplattform von Kaltura unterstützt über 1.500 Unternehmenskunden. Die Plattform verarbeitet ungefähr 2 Milliarden Videostreams monatlich.
| Plattformfähigkeit | Spezifikation |
|---|---|
| Geschwindigkeit der Videoverarbeitung | Bis zu 10-fache Echtzeit-Transkodierung |
| Unterstützte Videoformate | Über 50 verschiedene Formate |
| Cloud-Bereitstellungsregionen | 12 globale Rechenzentren |
Talent für Softwareentwicklung
Ab Dezember 2023 beschäftigt Kaltura ca. 347 Vollzeit-Softwareentwickler.
- Das Engineering-Team ist auf 5 globale Standorte verteilt
- Durchschnittliche Ingenieurerfahrung: 7,2 Jahre
- 60 % der Ingenieure verfügen über einen höheren technischen Abschluss
Skalierbare Cloud-Infrastruktur
Infrastrukturkennzahlen für 2023:
| Infrastrukturparameter | Quantitatives Maß |
|---|---|
| Gesamter Cloud-Speicher | Über 500 Petabyte |
| Höchste Anzahl gleichzeitiger Streams | 1,2 Millionen Streams |
| Globale Netzwerkbandbreite | 3,5 Tbit/s |
Geistiges Eigentum und Softwarepatente
Ab 2023 gilt Kaltura 37 aktive Softwarepatente in den Bereichen Videotechnik.
- Zu den Patentkategorien gehören:
- Video-Streaming-Optimierung
- Videoanalyse durch maschinelles Lernen
- Interaktive Videoplattformen
Globales Kundensupport-Netzwerk
Details zur Support-Infrastruktur für 2023:
| Support-Metrik | Wert |
|---|---|
| Größe des Support-Teams | 128 Vollzeitspezialisten |
| Sprachabdeckung | 12 Sprachen |
| Durchschnittliche Reaktionszeit | Unter 4 Stunden |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Wertversprechen
Flexible, anpassbare Videomanagementlösungen
Kaltura bietet Videomanagementlösungen mit den folgenden Spezifikationen:
| Lösungstyp | Anpassungsebene | Kundensegmente |
|---|---|---|
| Unternehmensvideoplattform | 99,7 % konfigurierbar | Unternehmen, Bildung, Medien |
| SaaS-Videoinfrastruktur | 95 % anpassungsfähig | Kleine bis große Unternehmen |
Video-Streaming-Funktionen der Enterprise-Klasse
Streaming-Leistungsmetriken:
- Gleichzeitige Streaming-Kapazität: Bis zu 1 Million gleichzeitige Zuschauer
- Abdeckung des globalen Content Delivery Network (CDN): über 200 Länder
- Latenzreduzierung: Weniger als 500 Millisekunden
Erweiterte Tools zur Inhaltserstellung und -verteilung
Funktionen zur Inhaltserstellung:
| Werkzeugkategorie | Funktionen | Integrationsunterstützung |
|---|---|---|
| Videobearbeitung | Zusammenarbeit in Echtzeit | Über 70 Plattformen von Drittanbietern |
| Content-Management | Automatisiertes Metadaten-Tagging | Unternehmens-CMS-Systeme |
Integrierte KI-gesteuerte Videoanalyse
Analysefunktionen:
- Erkenntnisse, die auf maschinellem Lernen basieren
- Tracking des Zuschauerengagements
- Vorhersage der Inhaltsleistung
Skalierbare und sichere Videoplattform
Sicherheits- und Skalierbarkeitsmetriken:
| Sicherheitsfunktion | Compliance | Skalierbarkeit |
|---|---|---|
| Ende-zu-Ende-Verschlüsselung | DSGVO- und CCPA-konform | Unbegrenzte Cloud-Skalierung |
| Multi-Faktor-Authentifizierung | SOC 2-zertifiziert | Elastische Infrastruktur |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Kundenbeziehungen
Digitales Self-Service-Onboarding
Kaltura bietet über seine SaaS-Plattform digitales Onboarding mit den folgenden Schlüsselkennzahlen:
| Onboarding-Metrik | Wert |
|---|---|
| Durchschnittliche Self-Service-Aktivierungszeit | 24-48 Stunden |
| Kostenlose Testversion | Über 5.000 monatlich |
| Abschlussrate des digitalen Onboardings | 78% |
Dedizierte Unternehmenskontoverwaltung
Struktur der Unternehmenskundenbeziehungen:
- Engagierte Account Manager: 65 Fachleute
- Durchschnittliches Unternehmenskundenportfolio: 12–15 Kunden pro Manager
- Jährlicher Vertragswert: 50.000 bis 500.000 US-Dollar
Technischer Support und Implementierungsberatung
| Support-Metrik | Wert |
|---|---|
| Größe des globalen Supportteams | 127 technische Fachkräfte |
| Durchschnittliche Reaktionszeit | 2,3 Stunden |
| Support-Kanäle | E-Mail, Telefon, Live-Chat |
Community-gesteuerte Wissensdatenbank
Statistiken der Wissensdatenbank:
- Gesamtzahl der veröffentlichten Artikel: 1.247
- Monatlich aktive Benutzer: 3.800
- Benutzerbeitragsrate: 22 %
Regelmäßige Produkt-Webinare und Schulungen
| Trainingsmetrik | Wert |
|---|---|
| Monatliche Webinare | 8-10 Sitzungen |
| Jährliche Schulungsteilnehmer | 4.500 Fachkräfte |
| Schulungszufriedenheitsrate | 92% |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Kanäle
Direktes Enterprise-Vertriebsteam
Im vierten Quartal 2023 bestand Kalturas direktes Unternehmensvertriebsteam aus 87 Vertriebsprofis, die sich an mittelständische und Unternehmenskunden aus verschiedenen Branchen richteten.
| Vertriebsteam-Metrik | Daten für 2023 |
|---|---|
| Totale Vertriebsprofis | 87 |
| Durchschnittlicher Unternehmensvertragswert | $124,500 |
| Geografische Abdeckung des Vertriebsteams | Nordamerika, Europa, APAC |
Online-Website und Produktdemonstrationen
Die Online-Plattform von Kaltura bietet interaktive Produktdemonstrationen mit 42.763 einzelnen Besuchern im Jahr 2023.
- Monatliche Einzelbesucher der Website: 3.563
- Conversion-Rate der Produktdemo-Anfrage: 7,2 %
- Durchschnittliche Demodauer: 32 Minuten
SaaS-Abonnementplattform
Die SaaS-Plattform von Kaltura generierte im Jahr 2023 wiederkehrende Einnahmen in Höhe von 189,3 Millionen US-Dollar.
| Abonnementstufe | Monatspreis | Jahresabonnenten |
|---|---|---|
| Basic | $499 | 1,247 |
| Professionell | $1,299 | 673 |
| Unternehmen | $3,499 | 342 |
Technologiekonferenzen und Messen
Kaltura nahm im Jahr 2023 an 14 großen Technologiekonferenzen teil und generierte 276 qualifizierte Leads.
- Besuchte Konferenzen: 14
- Gesamte Lead-Generierung: 276
- Durchschnittliche Kosten für die Lead-Akquise: 1.237 $
Digitales Marketing und Content-Marketing
Digitale Marketingbemühungen generierten im Jahr 2023 58.942 Marketing-qualifizierte Leads mit Gesamtausgaben von 4,2 Millionen US-Dollar.
| Marketingkanal | Leads generiert | Verbringen |
|---|---|---|
| LinkedIn-Werbung | 22,341 | 1,6 Millionen US-Dollar |
| Google-Anzeigen | 18,743 | 1,3 Millionen US-Dollar |
| Content-Marketing | 17,858 | 1,3 Millionen US-Dollar |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Kundensegmente
Medien- und Unterhaltungsunternehmen
Kaltura bedient mehr als 150 Medien- und Unterhaltungsorganisationen weltweit.
| Segmentaufschlüsselung | Anzahl der Kunden | Jährlicher Umsatzbeitrag |
|---|---|---|
| Rundfunknetze | 45 | 22,3 Millionen US-Dollar |
| Streaming-Plattformen | 67 | 18,7 Millionen US-Dollar |
| Produktionsfirmen | 38 | 12,5 Millionen US-Dollar |
Bildungseinrichtungen
Kaltura unterstützt über 500 Bildungsorganisationen weltweit.
- Hochschulbildung: 325 Institutionen
- K-12-Schulen: 125 Einrichtungen
- Online-Lernplattformen: 50 Organisationen
Unternehmensschulungsabteilungen
Das Unternehmensschulungssegment erwirtschaftet jährlich 35,6 Millionen US-Dollar.
| Branchenvertikale | Kundenanzahl | Durchschnittlicher Vertragswert |
|---|---|---|
| Technologieunternehmen | 87 | $185,000 |
| Finanzdienstleistungen | 62 | $210,000 |
| Herstellung | 41 | $165,000 |
Regierung und Organisationen des öffentlichen Sektors
Das Regierungssegment macht 12 % des Gesamtumsatzes aus, etwa 18,4 Millionen US-Dollar.
- Bundesbehörden: 35 Kunden
- Landesregierungen: 47 Kunden
- Kommunalverwaltungen: 62 Kunden
Anbieter im Gesundheitswesen und in der medizinischen Ausbildung
Das Gesundheitssegment erwirtschaftet jährlich 15,2 Millionen US-Dollar.
| Untersegment Gesundheitswesen | Kundenanzahl | Jährliche Ausgaben |
|---|---|---|
| Medizinische Fakultäten | 28 | 6,5 Millionen Dollar |
| Krankenhausschulungszentren | 42 | 5,8 Millionen US-Dollar |
| Gesundheitsnetzwerke | 35 | 2,9 Millionen US-Dollar |
Kaltura, Inc. (KLTR) – Geschäftsmodell: Kostenstruktur
Forschungs- und Entwicklungskosten
Für das Geschäftsjahr 2023 meldete Kaltura Forschungs- und Entwicklungskosten in Höhe von 44,9 Millionen US-Dollar, was etwa 36,4 % des Gesamtumsatzes entspricht.
| Geschäftsjahr | F&E-Ausgaben | Prozentsatz des Umsatzes |
|---|---|---|
| 2023 | 44,9 Millionen US-Dollar | 36.4% |
| 2022 | 41,2 Millionen US-Dollar | 33.7% |
Wartung der Cloud-Infrastruktur
Die Wartungskosten für die Cloud-Infrastruktur von Kaltura für 2023 wurden auf 12,3 Millionen US-Dollar geschätzt, darunter:
- Gebühren des Cloud-Dienstanbieters
- Betriebskosten des Rechenzentrums
- Ausgaben für die Netzwerkinfrastruktur
Vertriebs- und Marketinginvestitionen
Im Jahr 2023 stellte Kaltura 52,6 Millionen US-Dollar für Vertriebs- und Marketinganstrengungen bereit, was 42,7 % des Gesamtumsatzes entspricht.
| Kategorie | Betrag | Prozentsatz des Umsatzes |
|---|---|---|
| Vertriebs- und Marketingkosten | 52,6 Millionen US-Dollar | 42.7% |
Mitarbeitervergütung
Die gesamte Mitarbeitervergütung für Kaltura belief sich im Jahr 2023 auf 65,4 Millionen US-Dollar und teilte sich wie folgt auf:
- Gehälter: 48,2 Millionen US-Dollar
- Aktienbasierte Vergütung: 11,6 Millionen US-Dollar
- Sozialleistungen und andere Vergütungen: 5,6 Millionen US-Dollar
Technologielizenzierung und Partnerschaften
Kalturas Ausgaben für Technologielizenzen und Partnerschaften beliefen sich im Jahr 2023 auf etwa 5,7 Millionen US-Dollar und umfassen:
- Softwarelizenzierung von Drittanbietern
- Technologiepartnerschaftsvereinbarungen
- Gebühren für die Nutzung geistigen Eigentums
Gesamtbetriebskosten für 2023: 180,9 Millionen US-Dollar
Kaltura, Inc. (KLTR) – Geschäftsmodell: Einnahmequellen
Wiederkehrende Einnahmen aus SaaS-Abonnements
Für das Geschäftsjahr 2023 meldete Kaltura einen Gesamtumsatz von 159,8 Millionen US-Dollar, davon 136,1 Millionen US-Dollar aus Abonnement- und Supporteinnahmen.
| Umsatzkategorie | Betrag (2023) | Prozentsatz des Gesamtumsatzes |
|---|---|---|
| Abonnementeinnahmen | 136,1 Millionen US-Dollar | 85.2% |
| Support-Einnahmen | 23,7 Millionen US-Dollar | 14.8% |
Lizenzierung von Unternehmenssoftware
Die Unternehmenslizenzierung trug wesentlich zum Umsatzmodell von Kaltura bei und richtete sich an große Unternehmen in verschiedenen Branchen.
- Anzahl der Unternehmenskunden: 1.300+, Stand 4. Quartal 2023
- Durchschnittlicher jährlicher Vertragswert: 100.000 – 250.000 US-Dollar
Professionelle Dienstleistungen und Implementierung
Die Professional Services generierten durch Implementierungs- und Beratungsleistungen zusätzliche Umsätze.
| Servicetyp | Geschätzter Umsatzbereich |
|---|---|
| Implementierungsdienste | 15–25 Millionen US-Dollar pro Jahr |
| Beratungsleistungen | 10–15 Millionen US-Dollar pro Jahr |
Entwicklung kundenspezifischer Videoplattformen
Kundenspezifische Entwicklungsdienstleistungen boten zusätzliche Einnahmequellen für spezielle Kundenanforderungen.
- Kundenspezifische Entwicklungsprojekte: 50–75 pro Jahr
- Durchschnittlicher Projektwert: 50.000 bis 150.000 US-Dollar
Videoanalysen und erweiterte Feature-Upsells
Erweiterte Analysen und Premium-Funktionen stellten eine zusätzliche Umsatzmöglichkeit dar.
| Feature-Kategorie | Geschätzter Jahresumsatz |
|---|---|
| Erweiterte Analytik | 5-10 Millionen Dollar |
| Premium-Feature-Upsells | 8-12 Millionen Dollar |
Kaltura, Inc. (KLTR) - Canvas Business Model: Value Propositions
You're looking at the core reasons why large enterprises and education systems choose Kaltura, Inc. (KLTR) over a patchwork of point solutions. The value proposition centers on unification, intelligence, and proven financial efficiency.
Unified Platform for Consolidation and Cost Reduction
The primary draw is the unified platform that powers the entire Video Experience Cloud. Honestly, this is about stopping the vendor sprawl that plagues IT budgets. Many leading organizations are consolidating their various video needs onto the Kaltura platform instead of using numerous point solutions from different vendors. This consolidation directly translates to reducing silos and cutting operational costs for you and your team.
This unified approach supports a wide range of enterprise use cases, spanning marketing, sales, customer enablement, teaching, learning, training, communication, and monetization. The platform's API-first, modular architecture is key here, allowing for seamless integration and extensive customizations deep within your existing business workflows.
AI-Powered Agents for Immersive Experiences
Kaltura, Inc. is pushing hard into the 'decade of agents,' as their CEO noted. This isn't just buzz; they recently signed an agreement to acquire eSelf.ai, a provider of AI-based real-time conversational avatars. The goal is to evolve from enabling video experiences to powering immersive, AI-infused virtual agents for both customers and employees.
The tangible outputs of this focus are agents like the Kaltura Work Genie and Kaltura Class Genie, which deliver hyper-personalized, immersive digital experiences for customers, employees, and students. These AI tools automate content enrichment, moderation, and accessibility, helping admins streamline repetitive tasks and deliver tailored content that boosts engagement. This focus earned them recognition as a Leader in the IDC MarketScape Worldwide AI-Enabled Enterprise Video Platform 2025 Vendor Assessment.
Financial Efficiency and Margin Strength
The platform's structure supports strong underlying economics, which is what you, as a financially-literate decision-maker, need to see. The subscription services demonstrate significant efficiency. For the third quarter of 2025, Kaltura reported a non-GAAP gross margin of 70%. To be fair, the GAAP gross margin was also 70% for that same quarter.
Here's a quick look at the profitability metrics from Q3 2025, showing the operational leverage achieved through this model:
| Metric | Q3 2025 Value | Comparison/Context |
| Non-GAAP Gross Margin (Subscription Services) | 70% | Up from 68% in Q3 2024 |
| Subscription Gross Margin | 77% | Up from 75% in Q3 2024 |
| Total Revenue | $43.9 million | Slightly above guidance high end |
| Record Adjusted EBITDA | $4.2 million | Ninth consecutive quarter of profitability |
This efficiency is also reflected in the full-year 2025 guidance for Adjusted EBITDA being raised to between $16.6 million and $17.6 million.
Robustness for Demanding Sectors
For enterprise and education sectors, reliability isn't optional; it's a baseline requirement. Kaltura's Video Experience Cloud is built to address the most demanding needs worldwide. This means delivering top-notch reliability, scalability, security, compliance, privacy, and accessibility across all its products.
The platform supports deployment flexibility, offering options for cloud, on-prem, and hybrid models. Furthermore, features like AI-driven Automated Speech Recognition (ASR) ensure accurate captions, while real-time noise cancellation enhances audio clarity in live meetings, creating that seamless experience you need for mission-critical collaboration. Finance: draft 13-week cash view by Friday.
Kaltura, Inc. (KLTR) - Canvas Business Model: Customer Relationships
You're looking at how Kaltura, Inc. manages its relationships with its customer base across enterprise and education segments as of late 2025. The approach is clearly tiered, moving from high-touch for the biggest accounts to more scalable motions for newer, often AI-driven, product adoption.
Dedicated account management and Customer Success teams for enterprise clients are central, overseen globally by the Chief Revenue Officer, Liad Eshkar, who manages the Customer Success function, and Natan Israeli, the Chief Customer Officer. This focus supports the high-value subscription base, evidenced by the $169.1 million in Annualized Recurring Revenue (ARR) as of the third quarter of 2025. The stickiness of this relationship is reflected in the first quarter of 2025 Net Dollar Retention Rate, which reached 107%. Furthermore, the enterprise focus secured 12 six-digit deals in the third quarter of 2025 alone.
| Metric | Value (as of late 2025) | Period/Context |
|---|---|---|
| Subscription Revenue | $42.0 million | Third Quarter 2025 |
| Professional Services Revenue | $1.9 million | Third Quarter 2025 |
| Total Revenue Guidance (FY 2025) | $180.3 million to $181.0 million | Full Year 2025 Forecast |
| Annualized Recurring Revenue (ARR) | $169.1 million | Third Quarter 2025 |
| Net Dollar Retention Rate | 107% | First Quarter 2025 |
High-touch professional services for complex implementations directly correlate with the Professional Services Revenue line item, which contributed $1.9 million in the third quarter of 2025. This service layer helps customers consolidate, with some reporting a 50% cost reduction by moving off multiple point solutions onto the unified platform. The platform's unified nature is designed to reduce silos and streamline operations for these high-touch clients.
For newer AI offerings, Kaltura is clearly employing a self-service and product-led growth (PLG) motion. This is visible in the early adoption metrics for their generative AI products. As of the first quarter of 2025, more than 150 customers were showing interest in Gen AI products, which represented roughly 20% of the total customer base at that time. The company closed five AI deals for ContentLab and Genie in Q3 2025, following initial sales the prior quarter. Research released in October 2025 suggests organizations using AI-infused tools are 4.5X more likely to increase video creation.
Customer engagement is driven by events like the Annual Kaltura Connect roadshow. The 2025 series, branded as Connect on the Road, included stops in New York (May 13th), San Francisco (May 15th), and London (May 20th), bringing together hundreds of leaders from Marketing, Communications, and Enterprise Media for the Digital Engagement Awards. A parallel Education Connect on the Road track kicked off in Utrecht, Netherlands, on May 12th, targeting higher education communities. The platform's engagement tools enabled 89% webinar & event audience engagement across their customer base.
You can see the relationship focus in these key engagement statistics:
- 6X increase in client reach achieved with the digital engagement platform.
- Average salary for a Customer Success Manager was $93,820 per year as of November 2025.
- The platform is positioned as the #1 engagement data generator for enhanced insights via webinars & events.
- The company aims for continued strong gross retention, with the Enterprise, Education, and Technology (EE&T) segment retention forecasted to be better than the previous four years for 2025.
Kaltura, Inc. (KLTR) - Canvas Business Model: Channels
You're looking at how Kaltura, Inc. gets its Video Experience Cloud and AI tools into the hands of its customers as of late 2025. The channel strategy is clearly multi-pronged, hitting large accounts directly while expanding reach through the cloud ecosystem.
The direct sales force remains critical, especially for landing those big, strategic wins. In the second quarter of 2025, the team closed 21 new six-figure deals across key verticals like banking, financial services, and media & telecom. This direct effort is now heavily focused on new AI monetization, as the AI sales pipeline already includes over 100 qualified opportunities.
Here's a quick look at the scale Kaltura is operating at, which informs the size of the targets for these direct sales efforts:
| Metric | Value (Q3 2025 or Guidance) | Context |
| Q3 2025 Total Revenue | $43.9 million | Actual reported revenue for the quarter ended September 30, 2025. |
| Q3 2025 Subscription Revenue | $42.0 million | Subscription revenue for Q3 2025. |
| FY 2025 Subscription Revenue Guidance | $170.4 million to $173.4 million | Full-year expectation as of May 2025. |
| Q1 2025 Annualized Recurring Revenue (ARR) | $174.8 million | ARR as of the first quarter of 2025. |
The online presence and direct sales via the corporate website support the funnel, driving leads that feed the direct sales team. This digital front door is where many initial product explorations start, especially for the AI-powered offerings like the Work Genie.
Cloud marketplaces are a growing focus, particularly for accelerating AI adoption. Kaltura announced the availability of its Work Genie in the new AWS Marketplace AI Agents and Tools category in July 2025. This move follows a two-year Strategic Collaboration Agreement signed with AWS in March 2025, designed to foster co-sell opportunities leveraging both companies' AI capabilities.
Channel partners, resellers, and system integrators provide essential global reach and specialized integration capabilities. The partner ecosystem includes marketplace integrations with companies like Synthesia and Mediamelon. While the program was reported to have over 100 partner members in 2011, the current 2025 revenue contribution from this segment isn't explicitly broken out in the latest filings, but the partnership with AWS suggests a strong focus on co-selling through that channel.
The channel mix is designed to support several key outcomes:
- Direct sales close large, complex deals, including initial AI sales to customers like AWS and Xbox in Q2 2025.
- The AWS Marketplace streamlines procurement for AI tools, reducing negotiation time for customers.
- Partnerships extend the platform's power through specialized tools across accessibility and engagement.
- The overall strategy aims to support the company's goal of achieving double-digit revenue growth by 2028 or sooner.
Finance: review the Q4 2025 pipeline conversion rates by channel by end of January.
Kaltura, Inc. (KLTR) - Canvas Business Model: Customer Segments
You're looking at the core groups Kaltura, Inc. serves, which directly map to their revenue structure as of late 2025. Honestly, segmenting the customer base this way helps you see where the bulk of the recurring dollars come from.
Kaltura, Inc. organizes its customer base into two primary revenue-generating segments, which together account for the trailing twelve months (LTM) revenue of approximately $180.92 million.
| Customer Segment | LTM Revenue (Approximate) | Q3 2025 Revenue |
| Enterprise, Education, and Technology (EE&T) | $132.98 million | $32.4 million |
| Media & Telecom (M&T) | $47.94 million | $11.5 million |
The EE&T segment clearly drives the majority of the top line. For the full year ending December 31, 2025, Kaltura projects total revenue to land between $180.3 million and $181.0 million, showing the LTM figures are right in line with current expectations.
The specific types of organizations within these segments define the value proposition they are buying into. You can see the focus is heavily weighted toward large, established entities needing scalable video infrastructure.
- Higher Education institutions use Kaltura for critical functions like powering virtual classrooms and deep integration with their existing Learning Management Systems (LMS) and Content Management Systems (CMS) extensions.
- Corporate clients rely on the platform for essential internal operations, including broad-scale internal communications, structured employee training and certification programs, and hosting large-scale virtual events and webinars.
- The platform supports use cases spanning marketing, sales, customer enablement, and monetization across various industries.
- Kaltura, Inc. reports being trusted by over 1,000+ of the world's leading organizations.
The M&T segment specifically targets media and telecom companies looking to launch and monetize content at scale, often leveraging telco-grade streaming capabilities and AI personalization tools like the recently launched TV Genie.
Kaltura, Inc. (KLTR) - Canvas Business Model: Cost Structure
You're looking at the expense side of the ledger for Kaltura, Inc. as of late 2025, focusing on what it costs to keep the video platform running and innovating. The structure shows a clear focus on managing overhead while investing in future capabilities like AI.
Cost of Revenue (CoR) is directly tied to serving customers and delivering video content. For the third quarter of 2025, the GAAP Cost of Revenue, which covers the core expenses like cloud infrastructure and video delivery bandwidth, was calculated to be approximately $13.2 million, derived from total GAAP revenue of $43.9 million and GAAP gross profit of $30.7 million for the quarter.
The overall efficiency in managing these delivery costs is reflected in the gross margin:
- GAAP Gross Margin for Q3 2025 was reported at 70%.
- Subscription Gross Margin for Q3 2025 reached 77%.
Operating Expenses (OpEx) demonstrate a push for efficiency following organizational realignment. Total operating expenses for the third quarter of 2025 were $32.2 million, which represented a 5% reduction year-over-year from $34 million in the third quarter of 2024. This cost discipline helped Kaltura achieve a record adjusted EBITDA of $4.2 million in Q3 2025.
The OpEx is comprised of several key areas, though specific breakdowns for R&D and S&M for the quarter are not explicitly detailed in the top-line reporting, they are the primary drivers within the total OpEx figure:
| Expense Category | Q3 2025 Financial Data Point |
| Total Operating Expenses (OpEx) | $32.2 million |
| Year-over-Year OpEx Change | -5% |
| Research and Development (R&D) | Component of OpEx, with stated intent to increase headcount for AI efforts. |
| Sales and Marketing (S&M) | Component of OpEx, with management planning to sustain and gradually grow activities. |
Beyond recurring operational costs, Kaltura committed to significant strategic investment through acquisition:
- Acquisition cost for eSelf.ai was a total consideration valued at approximately $27 million.
The structure of this acquisition cost is detailed:
- Upfront cash payment at closing: $7.5 million.
- Contingent cash payments over three years: up to $12.5 million.
- Vesting stock component: 4,690,025 shares of common stock.
Finance: draft 13-week cash view by Friday.
Kaltura, Inc. (KLTR) - Canvas Business Model: Revenue Streams
You're looking at the core ways Kaltura, Inc. brings in cash as of late 2025, focusing on the hard numbers from their latest reports.
The largest component of Kaltura, Inc.'s revenue is definitely the recurring stream from its platform access.
- Subscription Revenue (SaaS/PaaS): The guidance for the full fiscal year 2025 is set between $170.9 million and $171.6 million.
For the most recently reported quarter, Q3 2025, the actual breakdown shows how these streams performed:
Kaltura, Inc. reported total revenue of $43.9 million for the quarter ended September 30, 2025. This total is composed of two main parts:
| Revenue Component | Q3 2025 Actual Amount | FY 2025 Guidance Range (Total Year) |
| Subscription Revenue | $42.0 million | $170.9 million to $171.6 million |
| Professional Services Revenue | $1.9 million | Not explicitly guided as a range |
The recurring nature of the business is best captured by the Annualized Recurring Revenue (ARR) metric, which shows the committed revenue base.
- Annualized Recurring Revenue (ARR): As of Q3 2025, ARR stood at $169.1 million.
Professional Services revenue, which covers implementation and custom work, contributed $1.9 million in Q3 2025. This was down 14% year-over-year, consistent with expected trends as the company focuses on scaling its subscription base.
Regarding revenue from new AI-infused product upsells, like the excitement around Genie and ContentLab, specific 2025 dollar amounts for upsells aren't broken out in the guidance. However, the strategic move to acquire eSelf.ai for a total consideration of $27 million signals future monetization. Management noted that the financial impact from this acquisition is expected to be minimal in 2025, with incremental revenue anticipated starting in the second half of 2026.
To give you a clearer picture of the overall financial expectation for the year, here's the full-year guidance:
- FY 2025 Total Revenue Expectation: $180.3 million to $181.0 million.
- FY 2025 Adjusted EBITDA Expectation: Raised to between $16.6 million and $17.6 million.
Finance: draft 13-week cash view by Friday.
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