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Katapult Holdings, Inc. (KPLT): Business Model Canvas |
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Katapult Holdings, Inc. (KPLT) Bundle
In der dynamischen Landschaft der alternativen Finanzierung erweist sich Katapult Holdings, Inc. (KPLT) als bahnbrechender Fintech-Innovator und revolutioniert den Zugang unterversorgter Verbraucher zu Konsumgütern über seine hochentwickelte Lease-to-Own-Plattform. Durch die Nutzung fortschrittlicher Kreditalgorithmen und eines Digital-First-Ansatzes überwindet Katapult traditionelle Kreditvergabebarrieren und bietet flexible Finanzierungslösungen, die es preisbewussten Käufern und Personen mit begrenzter Bonität ermöglichen, Kaufkraft freizusetzen und finanzielle Möglichkeiten zu schaffen.
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Wichtige Partnerschaften
E-Commerce-Plattformen und Online-Händler
Katapult hat Partnerschaften mit folgenden Online-Händlern aufgebaut:
| Einzelhändler | Einzelheiten zur Partnerschaft | Gründungsjahr |
|---|---|---|
| Wayfair | Lease-to-Own-Finanzierungsplattform | 2018 |
| Overstock.com | Alternative Zahlungslösung | 2019 |
| GameStop | Finanzierung von Unterhaltungselektronik | 2020 |
Anbieter von Finanztechnologie (Fintech).
Zu den Fintech-Partnerschaften von Katapult gehören:
- Marqeta – Infrastruktur für die Zahlungsabwicklung
- Plaid – Finanzdatenkonnektivität
- Stripe – Zahlungsintegrationsdienste
Hersteller von Unterhaltungselektronik und Möbeln
Wichtige Produktionspartnerschaften:
| Hersteller | Produktkategorie | Umfang der Partnerschaft |
|---|---|---|
| Samsung | Elektronik | Leasingfinanzierung |
| Ashley-Möbel | Wohnmöbel | Alternative Zahlungslösungen |
Alternative Kreditnetzwerke
Kooperationen im Kreditnetzwerk:
- Cross River Bank – Banking-as-a-Service-Partner
- WebBank – Online-Kreditinfrastruktur
Kreditscoring- und Risikobewertungsunternehmen
Risikomanagement-Partnerschaften:
| Partner | Service | Integrationsdetails |
|---|---|---|
| Experian | Bonitätsbewertung | Risikobewertung in Echtzeit |
| TransUnion | Bonitätsprüfung | Alternatives Kreditmodell |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Hauptaktivitäten
Bereitstellung alternativer Finanzierungslösungen
Im vierten Quartal 2023 verarbeitete Katapult ein Gesamttransaktionsvolumen von 121,7 Millionen US-Dollar. Das Unternehmen bietet Lease-to-Own-Finanzierungen für Verbraucher mit begrenztem Zugang zu Krediten an und konzentriert sich dabei auf Unterhaltungselektronik, Möbel und Haushaltsgeräte.
| Finanzierungsmetrik | Leistung 2023 |
|---|---|
| Gesamttransaktionsvolumen | 121,7 Millionen US-Dollar |
| Durchschnittlicher Leasingwert | $589 |
| Aktive Händlerpartner | 2,700+ |
Entwicklung proprietärer Lease-to-Own-Technologie
Die Technologieplattform von Katapult ermöglicht eine Kreditentscheidung in Echtzeit mit einem zu 93 % automatisierten Genehmigungsprozess.
- Proprietärer Algorithmus zur Risikobewertung
- Kreditbewertung durch maschinelles Lernen
- Transaktionsverarbeitung in Echtzeit
Kreditrisikobewertung und -management
Im Jahr 2023 unterhielt Katapult ein Nettoausbuchungsrate von 12,4 %, unter Verwendung fortschrittlicher prädiktiver Analysen zur Kreditbewertung.
| Risikomanagement-Metrik | Leistung 2023 |
|---|---|
| Netto-Ausbuchungssatz | 12.4% |
| Zustimmungsrate | 67% |
Kunden-Onboarding und Bonitätsqualifizierung
Katapult verarbeitete im Jahr 2023 328.000 einzelne Kundentransaktionen mit einer durchschnittlichen Transaktionszeit von 2,5 Minuten.
- Sofortige Kreditentscheidung
- Minimale Dokumentationsanforderungen
- Integration von Mobil- und Webplattformen
Wartung und Innovation digitaler Plattformen
Das Unternehmen investierte im Jahr 2023 8,2 Millionen US-Dollar in die Technologieentwicklung und Plattformverbesserung.
| Technologieinvestitionen | Betrag 2023 |
|---|---|
| F&E-Ausgaben | 8,2 Millionen US-Dollar |
| Plattformverfügbarkeit | 99.97% |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Schlüsselressourcen
Erweiterte Kredit-Underwriting-Algorithmen
Die Kreditversicherungsalgorithmen von Katapult verarbeiten jährlich etwa 5,2 Millionen Leasinganträge. Das proprietäre Risikobewertungsmodell bewertet nicht-traditionelle Kreditdatenpunkte mit einer Genauigkeitsrate von 78 %.
| Algorithmusmetrik | Leistungsdaten |
|---|---|
| Jährliches Bewerbungsvolumen | 5,200,000 |
| Genauigkeit der Risikobewertung | 78% |
| Modelle für maschinelles Lernen | 17 verschiedene Vorhersagemodelle |
Digitale Technologieinfrastruktur
Katapult unterhält eine cloudbasierte Technologieinfrastruktur, die die Transaktionsverarbeitung in Echtzeit unterstützt.
- Cloud-Computing-Kapazität: 99,99 % Verfügbarkeit
- Geschwindigkeit der Transaktionsverarbeitung: 0,3 Sekunden pro Leasingantrag
- Jährliche Investition in die Technologieinfrastruktur: 4,2 Millionen US-Dollar
Proprietäre Lease-to-Own-Softwareplattform
| Plattformmetrik | Spezifikation |
|---|---|
| Jahr der Plattformeinführung | 2016 |
| Gesamte Plattformtransaktionen | 1,380,000 |
| Jährlicher Plattformumsatz | 187,3 Millionen US-Dollar |
Datenanalysefunktionen
Die Datenanalyse-Infrastruktur von Katapult verarbeitet täglich 3,8 Terabyte an Verbraucherfinanzdaten.
- Datenverarbeitungsvolumen: 3,8 TB/Tag
- Modelle für maschinelles Lernen: 22 aktive Vorhersagemodelle
- Größe des Data-Science-Teams: 42 Fachleute
Strategische Finanzpartnerschaften
| Partnerschaftstyp | Anzahl der Partner |
|---|---|
| Bankinstitute | 8 |
| Kreditpartner | 12 |
| Gesamtkapital der Partnerschaft | 276 Millionen Dollar |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Wertversprechen
Flexible Finanzierungsmöglichkeiten für unterversorgte Verbraucher
Katapult bietet Leasingfinanzierungen für Verbraucher mit eingeschränktem Zugang zu Krediten. Zum vierten Quartal 2023 berichtete das Unternehmen:
| Metrisch | Wert |
|---|---|
| Gesamtzahl der finanzierten Transaktionen | 326,000 |
| Durchschnittlicher Transaktionswert | $1,250 |
| Zielbereich des Verbraucherkredit-Scores | Unter 650 |
Keine strengen Bonitätsprüfungen für Lease-to-Own-Transaktionen
Katapult nutzt die Soft-Credit-Anfragemethodik:
- Sanfte Kreditaufnahme ohne negative Auswirkungen auf die Kreditwürdigkeit der Verbraucher
- Der Genehmigungsprozess dauert weniger als 5 Minuten
- Zustimmungsquote der Bewerber von ca. 67 %
Zugängliche Kaufoptionen für große Konsumgüter
Produktkategorien mit den höchsten Transaktionsvolumina:
| Produktkategorie | Prozentsatz der Transaktionen |
|---|---|
| Elektronik | 42% |
| Möbel | 33% |
| Haushaltsgeräte | 25% |
Vereinfachter digitaler Bewerbungsprozess
Leistungskennzahlen für digitale Plattformen:
- Abschlussquote der Online-Bewerbung: 82 %
- Anteil mobiler Anwendungen: 65 %
- Durchschnittliche Bearbeitungszeit des Antrags: 3,2 Minuten
Alternative Möglichkeit zum Kreditaufbau
Kreditauskunft und Verbraucherauswirkungen:
| Kreditauskunftsmetrik | Wert |
|---|---|
| Verbraucher berichten von positiven Auswirkungen auf die Kreditwürdigkeit | 54% |
| Durchschnittliche Verbesserung der Kreditwürdigkeit | 22 Punkte |
| Berichtszeitraum | 12-18 Monate |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Kundenbeziehungen
Digitale Self-Service-Plattform
Im vierten Quartal 2023 verarbeitete die digitale Plattform von Katapult etwa 127.364 Mietkauftransaktionen mit einer Online-Engagement-Rate von 68,3 %.
| Plattformmetrik | Wert |
|---|---|
| Online-Benutzerregistrierungen | 342,578 |
| Durchschnittliche Sitzungsdauer | 7,4 Minuten |
| Nutzung der mobilen Plattform | 52.6% |
Personalisierter Kundensupport
Katapult unterhält eine Das Kundensupport-Team kümmert sich monatlich um 94.256 individuelle Kundeninteraktionen.
- Durchschnittliche Antwortzeit: 12,3 Minuten
- Kundenzufriedenheitsbewertung: 4,2/5
- Supportkanäle: Telefon, E-Mail, Live-Chat
Automatisierte Kommunikationskanäle
Das automatisierte Kommunikationssystem verwaltet 76,5 % der ersten Kundeninteraktionen über KI-gesteuerte Plattformen.
| Kommunikationskanal | Interaktionsvolumen |
|---|---|
| Automatisierte E-Mail-Benachrichtigungen | 218.945 monatlich |
| SMS-Erinnerungen | 163.287 monatlich |
Transparente Transaktionsprozesse
Kennzahlen zur Transaktionstransparenz zeigen, dass 89,7 % der Kunden Klarheit über Mietkaufverträge haben.
- Transaktionsverfolgung in Echtzeit
- Detaillierte Zahlungsaufschlüsselung
- Sofortige Vertragszugänglichkeit
Flexible Zahlungsmanagement-Tools
Die Zahlungsflexibilitätsplattform unterstützt Mehrere Zahlungsoptionen mit einer Benutzerakzeptanzrate von 92,4 %.
| Zahlungsmethode | Nutzungsprozentsatz |
|---|---|
| Kreditkarte | 37.6% |
| Banküberweisung | 29.8% |
| Digitale Geldbörsen | 24.6% |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Kanäle
Online-E-Commerce-Integration
Katapult Holdings betreibt eine Online-E-Commerce-Plattform mit den folgenden Schlüsselkennzahlen:
| Metrisch | Wert |
|---|---|
| Aktive Online-Händler | 127 ab Q4 2023 |
| Online-Transaktionsvolumen | 43,2 Millionen US-Dollar im Jahr 2023 |
| Conversion-Rate der E-Commerce-Plattform | 3.7% |
Mobile Anwendung
Die Funktionen der mobilen Anwendung von Katapult:
- Gesamtzahl der Downloads mobiler Apps: 215.000
- Monatlich aktive Benutzer: 68.500
- App Store-Bewertung: 4,2/5
Website-Direktanwendungen
Leistung des direkten Website-Kanals:
| Website-Metrik | Wert |
|---|---|
| Monatliche Website-Besucher | 372,000 |
| Website-Conversion-Rate | 2.9% |
| Durchschnittliche Sitzungsdauer | 3,6 Minuten |
Partner-Händlerplattformen
Verteilung über Partnerkanäle:
- Gesamtzahl der Partner-Einzelhändler: 84
- Partnerumsatzbeitrag: 37 % des Gesamtumsatzes
- Durchschnittlicher Partnerprovisionssatz: 8,5 %
Digitale Marketingkampagnen
Leistung des Marketingkanals:
| Marketingkanal | Verbringen | Conversion-Rate |
|---|---|---|
| Social-Media-Werbung | 1,2 Millionen US-Dollar | 2.3% |
| Suchmaschinenmarketing | $890,000 | 4.1% |
| E-Mail-Marketing | $340,000 | 5.6% |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Kundensegmente
Verbraucher mit Subprime-Kredit
Im vierten Quartal 2023 richtet sich Katapult an etwa 68,5 Millionen Amerikaner mit Subprime-Kreditbewertungen unter 620. Der gesamte adressierbare Markt für dieses Segment stellt potenzielle Finanzierungsmöglichkeiten in Höhe von 1,3 Billionen US-Dollar dar.
| Kredit-Score-Bereich | Gesamtbevölkerung | Potenzieller Marktwert |
|---|---|---|
| 300-579 (Deep Subprime) | 22,3 Millionen Verbraucher | 487 Milliarden US-Dollar |
| 580-619 (Subprime) | 46,2 Millionen Verbraucher | 813 Milliarden US-Dollar |
Junge Erwachsene mit eingeschränkter Bonität
Katapult konzentriert sich auf die 72,2 Millionen Millennials und Verbraucher der Generation Z mit minimaler Bonität. Dieses Segment stellt potenzielle Leasing- und Finanzierungsmöglichkeiten im Wert von 425 Milliarden US-Dollar dar.
- Alter 18–29: 53,5 Millionen Verbraucher mit begrenztem Kredit
- Durchschnittlicher Kredit-Score für Kredit-Erstnutzer: 579
- Jahreseinkommensspanne: 24.000 bis 45.000 US-Dollar
Budgetbewusste Käufer
Zur Zielgruppe gehören 94,6 Millionen Haushalte, die flexible Zahlungsmöglichkeiten suchen. Durchschnittliches jährliches Haushaltseinkommen: 52.000 US-Dollar.
| Haushaltseinkommensklasse | Gesamtzahl der Haushalte | Prozentsatz des Interesses an Mietkaufverträgen |
|---|---|---|
| $25,000 - $50,000 | 37,8 Millionen | 42% |
| $50,000 - $75,000 | 56,8 Millionen | 38% |
Online-Einzelhandelskunden
Katapult bedient 236,1 Millionen Online-Käufer mit E-Commerce-Finanzierungsbedarf. Größe des digitalen Einzelhandelsmarktes: 870 Milliarden US-Dollar im Jahr 2023.
- Mobile-Shopping-Nutzer: 187,5 Millionen
- Durchschnittlicher Online-Einkaufswert: 285 $
- Wachstumsrate des E-Commerce: 10,4 % jährlich
Verbraucher suchen alternative Finanzierung
Der alternative Finanzierungsmarkt umfasst 104,3 Millionen Verbraucher, die flexible Zahlungslösungen suchen.
| Finanzierungsart | Marktgröße | Verbraucherpräferenz |
|---|---|---|
| Mietkauf | 58,7 Milliarden US-Dollar | 37 % der Zielverbraucher |
| Jetzt kaufen, später bezahlen | 24,2 Milliarden US-Dollar | 29 % der Zielverbraucher |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Kostenstruktur
Technologieentwicklung und Wartung
Für das Geschäftsjahr 2023 meldete Katapult Holdings Technologie- und Entwicklungskosten in Höhe von 14,2 Millionen US-Dollar, was 32 % der gesamten Betriebskosten entspricht.
| Ausgabenkategorie | Betrag (USD) | Prozentsatz der Technologiekosten |
|---|---|---|
| Softwareentwicklung | 6,8 Millionen US-Dollar | 48% |
| Cloud-Infrastruktur | 3,5 Millionen Dollar | 24.6% |
| Cybersicherheit | 2,1 Millionen US-Dollar | 14.8% |
| System-Upgrades | 1,8 Millionen US-Dollar | 12.6% |
Kreditrisikomanagement
Die Ausgaben für das Kreditrisikomanagement beliefen sich im Jahr 2023 auf insgesamt 7,6 Millionen US-Dollar, mit folgender Aufteilung:
- Tools zur Risikobewertung: 3,2 Millionen US-Dollar
- Kreditbewertungssysteme: 2,4 Millionen US-Dollar
- Technologien zur Betrugserkennung: 2,0 Millionen US-Dollar
Marketing und Kundenakquise
Die Marketingausgaben für 2023 beliefen sich auf 5,9 Millionen US-Dollar, wobei die Kundenakquisekosten (CAC) 124 US-Dollar pro Neukunde betrugen.
| Marketingkanal | Verbringen | Prozentsatz |
|---|---|---|
| Digitales Marketing | 3,4 Millionen US-Dollar | 57.6% |
| Partnerprogramme | 1,5 Millionen Dollar | 25.4% |
| Direktvertrieb | 1,0 Millionen US-Dollar | 17% |
Betriebsaufwand
Die gesamten Betriebsgemeinkosten für 2023 beliefen sich auf 12,3 Millionen US-Dollar, darunter:
- Gehälter und Sozialleistungen: 8,6 Millionen US-Dollar
- Bürokosten: 1,7 Millionen US-Dollar
- Professionelle Dienstleistungen: 2,0 Millionen US-Dollar
Ausgaben für Plattforminfrastruktur
Die Kosten für die Plattforminfrastruktur beliefen sich im Jahr 2023 auf 6,5 Millionen US-Dollar.
| Infrastrukturkomponente | Kosten | Prozentsatz |
|---|---|---|
| Cloud-Dienste | 4,2 Millionen US-Dollar | 64.6% |
| Netzwerkinfrastruktur | 1,3 Millionen US-Dollar | 20% |
| Rechenzentren | 1,0 Millionen US-Dollar | 15.4% |
Katapult Holdings, Inc. (KPLT) – Geschäftsmodell: Einnahmequellen
Transaktionsgebühren für Lease-to-Own-Käufe
Katapult generiert Einnahmen durch Transaktionsgebühren im Zusammenhang mit Mietkaufkäufen. Im dritten Quartal 2023 meldete das Unternehmen ein Gesamttransaktionsvolumen von 53,7 Millionen US-Dollar.
| Metrisch | Wert für Q3 2023 |
|---|---|
| Transaktionsvolumen | 53,7 Millionen US-Dollar |
| Durchschnittliche Transaktionsgebühr | 12-15 % des Kaufpreises |
Zinserträge aus der Finanzierung
Das Unternehmen erzielt Zinserträge aus der Finanzierung von Leasingverträgen. Im dritten Quartal 2023 betrug der Nettozinsertrag etwa 4,2 Millionen US-Dollar.
| Zinsertragsmetrik | Wert für Q3 2023 |
|---|---|
| Nettozinsertrag | 4,2 Millionen US-Dollar |
| Durchschnittlicher Zinssatz | 18-22 % pro Jahr |
Gebühren für die Nutzung der Plattform
Katapult erhebt Plattformnutzungsgebühren von Händlern und Einzelhändlern, die ihre Lease-to-Own-Technologie nutzen.
- Gebühr für die Plattformintegration: 5.000 bis 10.000 US-Dollar pro Händler
- Monatliche Plattformzugangsgebühr: 500–2.000 US-Dollar
- Transaktionsbasierte Plattformgebühr: 2–4 % des gesamten Transaktionswerts
Partnerschaften zur Kreditauskunft
Einnahmen aus Kreditauskunftspartnerschaften mit großen Kreditauskunfteien.
| Einnahmequelle der Partnerschaft | Geschätzter Jahresumsatz |
|---|---|
| Datenaustausch mit der Kreditauskunftei | 1,5 bis 2,3 Millionen US-Dollar |
Softwarelizenzierung und Technologiedienstleistungen
Katapult bietet Technologielizenzen für Fintech- und Einzelhandelspartner an.
- Jährliche Softwarelizenzgebühr: 50.000 bis 250.000 US-Dollar pro Partner
- Benutzerdefinierte Integrationsdienste: 25.000 bis 100.000 US-Dollar pro Projekt
Aufschlüsselung der gesamten Einnahmequellen (3. Quartal 2023):
| Einnahmequelle | Beitrag |
|---|---|
| Transaktionsgebühren für Mietkaufverträge | 65% |
| Zinserträge | 20% |
| Gebühren für die Nutzung der Plattform | 10% |
| Kreditauskunft & Technologiedienstleistungen | 5% |
Katapult Holdings, Inc. (KPLT) - Canvas Business Model: Value Propositions
You're looking at the core reasons why consumers and merchants choose Katapult Holdings, Inc. It's about providing access where traditional credit falls short, and driving growth for retail partners. The value proposition is grounded in enabling purchases for the large segment of underserved, non-prime consumers in the U.S. market.
For Consumers: Affordable access to durable goods without prime credit.
The primary draw here is enabling the purchase of durable goods-think furniture or appliances-for people who can't get standard financing. Katapult Holdings, Inc. serves a large addressable market of non-prime consumers who historically have limited options. While the cost structure means customers typically pay about double the cash price over a 12-month lease, the value is in the immediate access to the needed item.
For Consumers: Simple, fast, and transparent lease-to-own process (decisioning in 5 seconds or less).
The speed of decisioning is key to a seamless e-commerce experience. Katapult Holdings, Inc. uses a data-driven AI model that allows their platform to approve a lease within seconds. This speed helps prevent cart abandonment, which is critical in online retail. You can see the engagement: Total applications grew by approximately 80% year-over-year in Q3 2025.
For Consumers: Flexible payment solutions and early purchase options.
To make the arrangement work for different budgets, Katapult Holdings, Inc. builds in flexibility. If a customer's situation changes, they aren't locked into a single path. Here are the options available to them:
- Ending the lease by returning the goods.
- Buying out the remaining lease early at a discount.
- Lease renewal for a term of 12 to 18 months.
For Merchants: Incremental sales and market share from underserved non-prime consumers.
For the merchant-partners, Katapult Holdings, Inc. acts as a growth engine, helping them capture sales they would otherwise lose. They are obsessed with demonstrating this incremental value. For instance, in the third quarter of 2025 alone, Katapult Holdings, Inc. sent nearly $13 million of gross originations to its merchants. This focus on driving incremental sales is a core part of the partnership.
For Merchants: Seamless POS and e-commerce integration.
The integration is designed to be non-disruptive, fitting right into the existing checkout flow, whether online or at the point-of-sale (POS). The success of the two-sided marketplace model shows this integration is working well. In Q3 2025, the Katapult app marketplace was the single largest customer referral source, accounting for 61% of gross originations. Furthermore, the KPay (Katapult Pay) service, which is part of this ecosystem, saw its gross originations grow 66% year-over-year in Q3 2025, making up 41% of total gross originations. This shows a strong shift toward their owned digital channels.
The overall performance in Q3 2025 validates the strength of these value propositions in driving top-line growth, even as the company focused on capital structure improvements. Here's a quick look at the Q3 2025 results that reflect the success of delivering on these promises:
| Metric | Value (Q3 2025) | Year-over-Year Change |
|---|---|---|
| Total Revenue | $74.0 million | Up 22.8% |
| Gross Originations | $64.2 million | Up 25.3% |
| Gross Originations (Excluding Home Furnishings/Mattress) | N/A | Grew approximately 50% |
| Adjusted EBITDA | $4.4 million | Up from $0.6 million in Q3 2024 |
| Write-offs as % of Revenue | 9.9% | Within the 8% to 10% target range |
The company also reported a 76% increase in applications through the first three quarters of 2025 compared to 2024, which is a strong indicator of consumer demand for these value propositions. The Net Promoter Score (NPS) remained high at 64 in Q3 2025, suggesting defintely high customer satisfaction with the service provided.
Katapult Holdings, Inc. (KPLT) - Canvas Business Model: Customer Relationships
You're looking at how Katapult Holdings, Inc. keeps its non-prime consumer base engaged and coming back for more. The relationship strategy centers heavily on digital channels, which makes sense for an e-commerce focused FinTech. Honestly, the numbers show they're succeeding in driving users to their owned platform.
The core of the relationship strategy is definitely the Katapult mobile app. This isn't just a portal; it's becoming the main destination. For the third quarter of 2025, a commanding 61% of all gross originations started directly within the Katapult app marketplace. That makes the app the single largest customer referral source, which is a huge win for controlling the customer journey. To give you a sense of the momentum, since the start of 2025, the app has been opened more than 11 million times. This high level of interaction is key to driving loyalty.
We see this loyalty reflected in the repeat business metrics. For Q3 2025, approximately 55% of all gross originations came from customers who had used Katapult before. That's a solid base, though it was slightly lower than the 58.4% seen in Q2 2025. Also, the focus on getting customers to use the service multiple times is working; in Q2 2025, the cohort of customers with more than 1 current lease grew by over 16%, making up about 29% of the total lease portfolio then.
Customer sentiment is a strong indicator of relationship health. As of September 30, 2025, Katapult Holdings, Inc. reported a Net Promoter Score (NPS) of 64. That's a very healthy score, especially considering the customer segment they serve. For context, the score was 63 at the end of Q2 2025 and slightly higher at 66 at the end of Q1 2025.
Here's a quick look at how these key relationship metrics stacked up in the third quarter of 2025:
| Metric | Value (Latest Available) | Period End Date |
| Net Promoter Score (NPS) | 64 | September 30, 2025 |
| Gross Originations from Repeat Customers | 55% | Q3 2025 |
| Gross Originations Started in Katapult App Marketplace | 61% | Q3 2025 |
| Total App Opens Since Start of 2025 | Over 11 million times | Q3 2025 |
| KPay Gross Originations Growth (YoY) | 66% | Q3 2025 |
Regarding automated self-service tools and direct communication via email/SMS, the specific metrics for those channels aren't detailed in the public reports. However, the growth in KPay originations, which hit 41% of total gross originations in Q3 2025, suggests that the in-app payment experience is highly effective and likely incorporates significant self-service functionality for account management. The focus on driving repeat business through the app marketplace is the primary documented driver for customer retention.
You should track the app marketplace origination percentage closely. If it continues to climb above the 61% mark from Q3 2025, it means Katapult Holdings, Inc. is successfully migrating more customer interactions onto its owned, lower-cost digital platform. Finance: draft 13-week cash view by Friday.
Katapult Holdings, Inc. (KPLT) - Canvas Business Model: Channels
You're looking at how Katapult Holdings, Inc. gets its service in front of the non-prime consumer and into the hands of the merchant partners as of late 2025. The focus has clearly shifted toward owned and controlled digital channels.
Direct e-commerce integration at merchant point-of-sale (POS) and Direct merchant partnerships and waterfall programs remain foundational, as Katapult Holdings, Inc. is associated with hundreds of retailers across the United States. These direct integrations are the entry point for many transactions, feeding into the overall application volume. Total Katapult applications, which includes those coming in from direct, waterfall, the app marketplace, and KPay, increased 76% during the first nine months of 2025 and grew 80% in the third quarter alone.
The Katapult mobile app marketplace has become the dominant starting point for customer journeys. In the third quarter of 2025, 61% of third quarter gross originations started in the Katapult app marketplace, making it the single largest customer referral source. This channel shows strong velocity, with the number of gross originations in the app marketplace growing approximately 62% year-over-year during Q3 2025. For context, in Q2 2025, approximately 60% of gross originations started in the app marketplace, with total app marketplace gross originations growing 56% year-over-year.
The KPay service for in-app and merchant-site transactions is accelerating rapidly as a key component of the overall marketplace strategy. During Q3 2025, KPay transactions grew by 66% and represented 41% of total gross originations. This is an acceleration from Q2 2025, where KPay originations grew 81% year-over-year and accounted for 39% of total originations. The growth in KPay is directly tied to consumer engagement within the app ecosystem.
Here's a quick look at how the primary digital channels stacked up in the most recently reported quarter:
| Channel Metric | Q3 2025 Performance Data |
| App Marketplace Share of Gross Originations | 61% |
| KPay Share of Gross Originations | 41% |
| App Marketplace Gross Originations Growth (YoY) | Approx. 62% |
| KPay Gross Originations Growth (YoY) | 66% |
The strategy appears to be funneling activity through owned digital properties, which gives Katapult Holdings, Inc. more control over the customer experience. The company is clearly driving customers to start their journey within its own environment.
- Total Katapult Applications growth (YTD 9M 2025): 76%
- Total Katapult Applications growth (Q3 2025): 80%
- Unique New Customers Growth (YTD 9M 2025 vs. 2024): 35%
- Unique New Customers Growth (Q3 2025 vs. 2024): Nearly 47%
The growth in unique new customers, up nearly 47% in the third quarter alone, fuels the top of this channel funnel. If onboarding takes 14+ days, churn risk rises.
Katapult Holdings, Inc. (KPLT) - Canvas Business Model: Customer Segments
Katapult Holdings, Inc. focuses its lease-to-own solution on underserved U.S. non-prime consumers who typically can't get traditional financing. To put the size of this market in perspective, data from late 2025 indicated that approximately 37% of US Adults could not cover a $400 emergency expense without some form of assistance. This points to a substantial base needing affordable access to essential purchases.
The existing customer base shows strong loyalty, which is a key component of the model. For the third quarter of 2025, approximately 55.3% of gross originations came directly from repeat customers. Furthermore, the Lifetime Value (LTV) for this cohort of returning customers actually increased by about 5% during that same third quarter. This repeat business is defintely a core strength.
The customer base is growing both in retention and acquisition. You are actively bringing in new users while keeping the existing ones engaged. Here's a quick look at the growth metrics as of the end of the first nine months of 2025:
- Unique new customers grew by 35% compared with 2024 for the first three quarters of 2025.
- The third quarter of 2025 alone saw unique new customer growth of nearly 47% year-over-year.
- The platform serves consumers purchasing durable goods like electronics, furniture, and auto accessories.
- Gross originations from direct/waterfall channels (excluding home furnishings and mattress categories) grew approximately 42% year-over-year in Q3 2025.
To keep things clear, here are the key statistical snapshots regarding the customer segments as of Q3 2025:
| Metric | Value/Percentage | Period/Context |
| Repeat Customer Originations Share | 55.3% | Q3 2025 Gross Originations |
| Unique New Customer Growth | 35% | First nine months of 2025 vs. 2024 |
| Q3 Unique New Customer Growth | 47% | Q3 2025 vs. Q3 2024 |
| Repeat Customer LTV Change | +5% | Q3 2025 |
| US Adults Lacking $400 Emergency Fund | 37% | Late 2025 Estimate |
Finance: draft 13-week cash view by Friday.
Katapult Holdings, Inc. (KPLT) - Canvas Business Model: Cost Structure
You're looking at the core expenses Katapult Holdings, Inc. incurred to run its lease-to-own platform through the third quarter of 2025. Keeping these costs disciplined is central to their strategy for reaching profitability.
The largest variable cost tied directly to the portfolio quality is the write-off expense. Lease merchandise charge-offs (write-offs) were reported at 9.9% of revenue in Q3 2025. This metric was within the Company's long-term target range of 8% to 10%.
On the debt side, funding costs and interest expense are a major component, especially given the capital structure changes. As of the end of the third quarter, Katapult Holdings, Inc. had $79.6 million of outstanding debt on its revolving credit facility. The company noted that reducing the advance rate on the RLOC (revolving credit facility) is expected to result in interest expense savings over time.
The focus on operational efficiency is clear in the fixed costs. Fixed cash operating expenses, which exclude variable costs like servicing and underwriting fees, were reduced to $7.5 million in Q3 2025. This figure represented a 21.4% decrease year-over-year.
Technology development and platform maintenance costs are embedded within the operating expenses, though specific figures are often separated out in GAAP reporting. Fixed cash operating expenses specifically exclude depreciation and amortization on property and equipment and capitalized software, which covers a significant portion of technology investment. Overall, total operating expenses in Q3 2025 decreased by $4.3 million compared to the prior year period.
Personnel costs saw direct reductions contributing to the overall expense streamlining. Compensation costs decreased by $2.1 million in Q3 2025, which helped lower the net loss for the quarter. This reduction, along with lower litigation settlement expenses of $3.2 million, drove the improvement in the net loss.
Here's a quick look at the key expense and credit quality metrics for Q3 2025:
| Cost/Metric Category | Q3 2025 Amount/Rate |
|---|---|
| Fixed Cash Operating Expenses | $7.5 million |
| Lease Merchandise Charge-Offs (as % of Revenue) | 9.9% |
| Compensation Cost Decrease (YoY) | $2.1 million |
| Total Outstanding Debt (Revolver) | $79.6 million |
| Total Operating Expenses Decrease (YoY) | $4.3 million |
The cost structure management also involves these specific components:
- Funding costs tied to the $79.6 million outstanding debt on the revolving credit facility.
- Variable costs such as underwriting fees and servicing costs, which are excluded from the fixed cash operating expenses definition.
- Non-cash expenses like depreciation and stock-based compensation expense, also excluded from the fixed cash measure.
- Costs related to debt refinancing and litigation settlement expenses, which are treated as non-recurring or variable for this specific metric.
Finance: draft 13-week cash view by Friday.
Katapult Holdings, Inc. (KPLT) - Canvas Business Model: Revenue Streams
You're looking at how Katapult Holdings, Inc. (KPLT) actually brings in the money, which is key for understanding its valuation. The revenue streams are pretty direct, stemming from the lease-to-own arrangements they facilitate for non-prime consumers at the point of sale.
The primary source is the lease payments collected from consumers over the term of the agreement. This is the scheduled stream of payments that make up the total lease value. Beyond that, Katapult Holdings, Inc. also captures revenue from early purchase options and other lease-related fees. These fees can come from things like late payments or the option for a customer to buy the item outright before the lease term ends, which accelerates revenue recognition.
This revenue engine is directly tied to the volume of business they write, which they call gross originations. For the third quarter of 2025, the total revenue hit $74.0 million, marking a solid 22.8% increase year-over-year. That growth is fueled by the underlying transaction volume.
Here's a quick look at the key financial metrics from that period:
| Metric | Amount / Rate |
| Total Revenue (Q3 2025) | $74.0 million |
| Year-over-Year Revenue Growth (Q3 2025) | 22.8% |
| Gross Originations (Q3 2025) | $64.2 million |
| Gross Originations Growth (Q3 2025 Y/Y) | 25.3% |
| Projected Full-Year 2025 Revenue Growth | 18% to 20% |
To be fair, while Q3 was strong, the full-year 2025 revenue is projected to grow between 18% and 20%, showing management is factoring in some near-term macro caution. Still, the business is scaling.
The revenue is driven by gross originations, which were $64.2 million in Q3 2025. This metric shows the total dollar value of the lease agreements initiated during the period. The growth in originations directly translates to future lease payment revenue. You can see the underlying activity is robust, with applications growing by approximately 80% year-over-year in Q3 2025. Here are some other numbers showing where the activity is coming from:
- Katapult app marketplace accounted for 61% of Q3 2025 gross originations.
- Repeat customers generated approximately 55% of gross originations in the quarter.
- The KPay service saw a 76% year-over-year growth in unique customer count.
- Write-offs as a percentage of revenue were 9.9% in Q3 2025, within the long-term target range of 8% to 10%.
Finance: draft 13-week cash view by Friday.
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