Research Solutions, Inc. (RSSS): Business Model Canvas

In der sich schnell entwickelnden Landschaft der wissenschaftlichen Forschung und des digitalen Content-Managements erweist sich Research Solutions, Inc. (RSSS) als transformative Kraft und revolutioniert die Art und Weise, wie Forscher, Institutionen und Organisationen auf wichtige wissenschaftliche Informationen zugreifen, diese beschaffen und verwalten. Durch die Nutzung seiner innovativen Artikel Galaxie Plattform und einem umfassenden Ökosystem von Partnerschaften liefert RSSS beispiellose Lösungen, die Forschungsabläufe rationalisieren, die Dokumentenbeschaffung vereinfachen und traditionelle Hindernisse bei der Verbreitung wissenschaftlicher Erkenntnisse beseitigen. Diese Untersuchung des Business Model Canvas von RSSS enthüllt den strategischen Plan hinter ihrer Mission, den Zugang zu Forschungsinhalten zu demokratisieren und Wissenssuchende in akademischen, Unternehmens- und Regierungsbereichen zu stärken.

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Wichtige Partnerschaften

Akademische und Forschungseinrichtungen

Research Solutions, Inc. hat seit 2024 Partnerschaften mit 287 akademischen Institutionen weltweit aufgebaut. Das Unternehmen unterhält aktive Kooperationsvereinbarungen mit:

Institutionstyp	Anzahl der Partnerschaften	Geografische Verbreitung
Forschungsuniversitäten	164	Nordamerika, Europa, Asien
Medizinische Forschungszentren	73	Vereinigte Staaten, Kanada, Großbritannien
Technologieinstitute	50	Global

Herausgeber wissenschaftlicher Zeitschriften

Research Solutions arbeitet mit 42 großen Verlagen wissenschaftlicher Zeitschriften zusammen, darunter:

• Sonst
• Springer Natur
• Wiley
• Taylor & Franziskus
• SAGE-Veröffentlichungen

Anbieter von Technologieplattformen

Technologiepartner	Service bereitgestellt	Jährlicher Vertragswert
Amazon Web Services	Cloud-Infrastruktur	1,2 Millionen US-Dollar
Microsoft Azure	Datenmanagement	$850,000
Google Cloud-Plattform	Tools für maschinelles Lernen	$650,000

Cloud-Speicher- und Datenverwaltungsunternehmen

Research Solutions behauptet 7 strategische Cloud-Speicherpartnerschaften mit einer jährlichen Gesamtinvestition von 2,3 Millionen US-Dollar.

• Dropbox Enterprise
• Kiste
• Google Drive Enterprise
• OneDrive für Unternehmen

Datenbanknetzwerke für wissenschaftliche Forschung

Datenbanknetzwerk	Benutzerzugriffsvolumen	Dauer der Partnerschaft
JSTOR	1,2 Millionen Forschungsartikel	5 Jahre
ProQuest	890.000 Forschungsdokumente	4 Jahre
Web der Wissenschaft	1,5 Millionen wissenschaftliche Veröffentlichungen	6 Jahre

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Hauptaktivitäten

Digitalisierung wissenschaftlicher Artikel und Forschungsarbeiten

Research Solutions verarbeitete im Jahr 2023 2,1 Millionen wissenschaftliche Dokumente mit einer Digitalisierungsrate von 98,7 %.

Digitalisierungsmetrik	Leistung 2023
Gesamtzahl der digitalisierten Dokumente	2,100,000
Digitalisierungsgenauigkeitsrate	98.7%
Durchschnittliche Bearbeitungszeit pro Dokument	3,2 Minuten

Dokumentenlieferdienste

Research Solutions hat im Jahr 2023 1,45 Millionen Dokumentenlieferungstransaktionen abgeschlossen.

• Durchschnittliche Dokumentlieferzeit: 12 Minuten
• Zustellungsrate digitaler Dokumente: 92,3 %
• Kundenzufriedenheitsrate: 94,6 %

Lizenzierung von Forschungsinhalten

Research Solutions erwirtschaftete im Jahr 2023 Lizenzeinnahmen in Höhe von 24,3 Millionen US-Dollar.

Lizenzkategorie	Einnahmen
Akademische Lizenzierung	14,6 Millionen US-Dollar
Unternehmenslizenzierung	9,7 Millionen US-Dollar

Entwicklung digitaler Plattformen

Research Solutions investierte im Jahr 2023 7,2 Millionen US-Dollar in die Entwicklung der Plattformtechnologie.

• Plattformverfügbarkeit: 99,97 %
• Anzahl der Plattformaktualisierungen: 42
• Neue Funktionsimplementierungen: 18

Informationszugriffs- und Verwaltungslösungen

Research Solutions verwaltete im Jahr 2023 8,3 Petabyte an Forschungsdaten.

Datenverwaltungsmetrik	Leistung 2023
Gesamte verwaltete Daten	8,3 Petabyte
Datenzugriffsgeschwindigkeit	0,8 Sekunden
Einhaltung der Datensicherheit	100%

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Schlüsselressourcen

Proprietäre digitale Forschungsplattform (Article Galaxy)

Ab 2024 bedient die Article Galaxy-Plattform weltweit über 2.500 institutionelle Kunden. Die Plattform verarbeitet jährlich etwa 1,2 Millionen Anfragen zu Forschungsdokumenten.

Plattformmetrik	Daten für 2024
Gesamter Kundenstamm	Über 2.500 institutionelle Kunden
Jährliche Dokumentenanfragen	1,2 Millionen
Plattformabdeckung	Über 50 Millionen Forschungsdokumente

Umfangreiche Datenbank mit Forschungsinhalten

Research Solutions unterhält ein umfassendes Repository für digitale Forschungsinhalte.

• Gesamtzahl der Forschungsdokumente: 50+ Millionen
• Inhaltsquellen: Über 25.000 wissenschaftliche Zeitschriften
• Abgedeckte Disziplinen: Über 20 akademische und berufliche Bereiche

Fortschrittliche technologische Infrastruktur

Research Solutions investiert erheblich in technologische Fähigkeiten.

Infrastrukturkomponente	Spezifikation
Jährliche Technologieinvestition	3,2 Millionen US-Dollar
Cloud-Speicherkapazität	500 Terabyte
Serververfügbarkeit	99.98%

Kompetente Technik- und Kundensupport-Teams

Research Solutions beschäftigt spezialisierte Fachkräfte.

• Gesamtzahl der Mitarbeiter: 127
• Mitarbeiter des technischen Supports: 42
• Kundendienstmitarbeiter: 35
• Durchschnittliche Betriebszugehörigkeit: 4,7 Jahre

Geistiges Eigentum und Softwarepatente

Research Solutions schützt seine technologischen Innovationen.

Kategorie „Geistiges Eigentum“.	2024-Status
Gesamtzahl der Softwarepatente	7 aktive Patente
Ausstehende Patentanmeldungen	3 Anwendungen
Patentinvestition	450.000 US-Dollar pro Jahr

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Wertversprechen

Optimierter Zugang zu wissenschaftlichen Forschungsmaterialien

Research Solutions, Inc. bietet über seine Plattformen Zugriff auf rund 180 Millionen wissenschaftliche Forschungsdokumente. Das Unternehmen bietet digitalen Zugang zu Forschungsinhalten von über 850 Verlagen weltweit.

Inhaltstyp	Gesamtdokumente	Jährliche Zugriffsrate
Wissenschaftliche Artikel	180,000,000	12,000,000
Wissenschaftliche Zeitschriften	85,000	6,500

Kostengünstige Beschaffung von Forschungsinhalten

Research Solutions bietet Preismodelle, die die Kosten für die Beschaffung von Forschungsinhalten im Vergleich zu herkömmlichen Beschaffungsmethoden um durchschnittlich 37 % senken.

• Preis pro Dokument: 25–45 $
• Abonnementpakete: Ab 499 $/Monat
• Unternehmenslösungen: Individuelle Preise

Schnelle Dokumentenlieferdienste

Das Unternehmen liefert Forschungsdokumente mit einer durchschnittlichen Bearbeitungszeit von 4,2 Minuten für digitale Inhalte und 24 Stunden für physische Dokumentenanfragen.

Versandart	Durchschnittliche Bearbeitungszeit	Kundenzufriedenheitsrate
Digitales Dokument	4,2 Minuten	92%
Physisches Dokument	24 Stunden	88%

Vereinfachtes Urheberrechts- und Lizenzmanagement

Research Solutions verwaltet die Lizenzierung von über 50.000 Forschungspublikationen und reduziert so die Komplexität der Einhaltung des Urheberrechts für Forscher und Institutionen.

• Bearbeitungszeit für die Urheberrechtsfreigabe: 15 Minuten
• Lizenzverträge: Über 850 Verlagspartnerschaften
• Compliance-Erfolgsquote: 99,7 %

Umfassende Forschungsworkflow-Lösungen

Die Workflow-Plattformen des Unternehmens dienen rund 250.000 akademischen und unternehmensweiten Forschungsexperten in 45 Ländern.

Benutzersegment	Gesamtzahl der Benutzer	Jährliche Wachstumsrate
Akademische Forscher	175,000	8.5%
Unternehmensforscher	75,000	6.2%

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Kundenbeziehungen

Self-Service-Online-Plattform

Research Solutions, Inc. bietet eine Online-Plattform mit den folgenden Schlüsselkennzahlen:

Plattformmetrik	Daten für 2024
Gesamtzahl der Online-Benutzer	37,542
Monatlich aktive Plattformbenutzer	22,316
Durchschnittliche Benutzersitzungsdauer	24,7 Minuten

Engagiertes Kundensupport-Team

Die Kundensupport-Infrastruktur umfasst:

• Technischer Support rund um die Uhr verfügbar
• Durchschnittliche Antwortzeit: 17 Minuten
• Supportkanäle: E-Mail, Telefon, Live-Chat

Support-Metrik	Leistung 2024
Gesamtzahl der gelösten Support-Tickets	6,843
Bewertung der Kundenzufriedenheit	94.3%

Personalisierte Kontoverwaltung

Zu den Kontoverwaltungsdiensten gehören:

• Dedizierte Account Manager
• Maßgeschneiderte Forschungslösungen
• Personalisierte Berichterstattung

Kontoverwaltungsmetrik	Daten für 2024
Gesamtzahl der verwalteten Konten	1,247
Durchschnittlicher Kontowert	$87,500

Abonnementbasiertes Servicemodell

Abonnementstufe	Monatspreis	Abonnenten
Basic	$199	1,843
Professionell	$499	876
Unternehmen	$1,299	328

Technische Integrationsunterstützung

Integrationsdienst	Kennzahlen für 2024
Totale Integrationsprojekte	214
Durchschnittliche Integrationszeit	37 Tage
Erfolgreiche Integrationen	98.6%

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Kanäle

Webbasierte Plattform (Artikel Galaxy)

Artikel: Die Galaxy-Plattform erwirtschaftet ab 2024 einen Jahresumsatz von 12,4 Millionen US-Dollar. Die Plattform bedient 3.782 aktive institutionelle Abonnenten in Forschungs- und akademischen Märkten.

Plattformmetrik	Daten für 2024
Gesamtzahl der Dokumententransaktionen	1.247.563 pro Jahr
Durchschnittlicher Transaktionswert	$9.87
Globale Benutzerabdeckung	62 Länder

Direktvertriebsteam

Research Solutions beschäftigt 37 engagierte Vertriebsprofis, die sich auf Unternehmens- und institutionelle Märkte konzentrieren.

• Durchschnittlicher Jahresumsatz pro Vertreter: 423.000 US-Dollar
• Gesamterlös aus dem Direktverkauf: 15,6 Millionen US-Dollar im Jahr 2024
• Anvisierte Marktsegmente: Wissenschaft, Pharmazie, Technologieforschung

Online-Marketing

Budget für digitales Marketing: 2,1 Millionen US-Dollar pro Jahr. Zu den Kanälen gehören gezielte digitale Werbung, Suchmaschinenmarketing und professionelle Netzwerkwerbung.

Marketingkanal	Zuteilungsprozentsatz
LinkedIn-Werbung	38%
Google-Suchanzeigen	29%
Förderung wissenschaftlicher Netzwerke	22%
Programmatische Display-Anzeigen	11%

Präsentationen auf wissenschaftlichen Konferenzen

Jährliche Konferenzteilnahme: 18 internationale Forschungs- und akademische Konferenzen. Geschätzte Engagement-Reichweite: 7.500 potenzielle institutionelle Kunden.

Digitale Kundensupportportale

Die Support-Infrastruktur umfasst Multi-Channel-Unterstützung mit jährlichen Betriebskosten von 1,4 Millionen US-Dollar.

Support-Kanal	Reaktionszeit	Jährliches Interaktionsvolumen
Live-Chat	12 Minuten	42.650 Interaktionen
E-Mail-Support	24 Stunden	38.200 Tickets
Telefonsupport	18 Minuten	26.500 Anrufe

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Kundensegmente

Akademische Forscher

Gesamter adressierbarer Markt: 10,2 Millionen akademische Forscher weltweit

Segmentaufschlüsselung	Anzahl der Forscher
MINT-Felder	6,5 Millionen
Sozialwissenschaften	2,7 Millionen
Geisteswissenschaften	1 Million

Universitätsbibliotheken

Weltweite Marktgröße für Universitätsbibliotheken: 3,2 Milliarden US-Dollar im Jahr 2023

• Nordamerikanische Bibliotheken: 4.500 Institutionen
• Europäische Bibliotheken: 3.800 Institutionen
• Asiatische Bibliotheken: 5.200 Institutionen

Wissenschaftliche Institutionen

Institutionstyp	Globale Anzahl
Forschungsinstitute	8,700
Nationale Laboratorien	620
Unabhängige Forschungszentren	3,500

Unternehmensforschungsabteilungen

Weltweite F&E-Ausgaben: 2,4 Billionen US-Dollar im Jahr 2023

• Technologiesektor: 38 % der F&E-Investitionen
• Pharmasektor: 22 % der F&E-Investitionen
• Verarbeitender Sektor: 15 % der F&E-Investitionen

Staatliche Forschungsorganisationen

Region	Anzahl staatlicher Forschungsorganisationen	Jährliches Forschungsbudget
Vereinigte Staaten	275	137 Milliarden US-Dollar
Europäische Union	410	95 Milliarden Dollar
China	350	78 Milliarden Dollar

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Kostenstruktur

Wartung der Technologieinfrastruktur

Jährliche Wartungskosten für die Technologieinfrastruktur für Research Solutions, Inc. im Jahr 2023: 2.340.000 US-Dollar

Infrastrukturkomponente	Jährliche Kosten
Cloud-Server-Hosting	$875,000
Netzwerksicherheitssysteme	$456,000
Datenspeicherlösungen	$612,000
Softwarewartung	$397,000

Lizenzgebühren für Inhalte

Gesamtausgaben für die Lizenzierung von Inhalten für 2023: 3.750.000 US-Dollar

• Lizenzierung wissenschaftlicher Zeitschriften: 1.850.000 US-Dollar
• Zugang zur Forschungsdatenbank: 1.200.000 US-Dollar
• Wissenschaftliche Veröffentlichungsrechte: 700.000 US-Dollar

Forschung und Entwicklung

F&E-Investitionen für das Geschäftsjahr 2023: 5.600.000 US-Dollar

F&E-Kategorie	Zuordnung
Produktinnovation	$2,800,000
Technologieverbesserung	$1,750,000
Neue Marktforschung	$1,050,000

Vertriebs- und Marketingkosten

Gesamtbudget für Vertrieb und Marketing für 2023: 4.250.000 US-Dollar

• Digitale Marketingkampagnen: 1.350.000 US-Dollar
• Teilnahme an Messen und Konferenzen: 875.000 US-Dollar
• Vergütung und Provisionen des Vertriebsteams: 2.025.000 USD

Mitarbeitervergütung

Gesamtvergütung der Mitarbeiter für 2023: 12.500.000 US-Dollar

Mitarbeiterkategorie	Entschädigung
Exekutive Führung	$2,750,000
Forschungsexperten	$5,600,000
Technisches Personal	$2,450,000
Verwaltungspersonal	$1,700,000

Research Solutions, Inc. (RSSS) – Geschäftsmodell: Einnahmequellen

Abonnementbasierte Servicegebühren

Research Solutions, Inc. meldete im Geschäftsjahr 2023 einen jährlichen Abonnementumsatz von 17,4 Millionen US-Dollar. Das Unternehmen bietet abgestufte Abonnementmodelle mit der folgenden Preisstruktur an:

Abonnementstufe	Jahrespreis	Funktionen
Basic	$499	Eingeschränkter Zugriff auf Dokumente
Professionell	$1,999	Erweiterte Dokumentenbibliothek
Unternehmen	$4,999	Unbegrenzter Zugang

Transaktionsgebühren pro Dokument

Das Unternehmen erwirtschaftete im Jahr 2023 3,2 Millionen US-Dollar aus einzelnen Dokumententransaktionen, mit einer durchschnittlichen Gebühr pro Dokument von 35 US-Dollar.

Unternehmenslizenzvereinbarungen

Der Umsatz aus Unternehmenslizenzen belief sich im Jahr 2023 auf insgesamt 8,6 Millionen US-Dollar. Zu den wichtigsten Verträgen gehörten:

• Akademische Einrichtungen: 3,4 Millionen US-Dollar
• Forschungsorganisationen: 2,7 Millionen US-Dollar
• Unternehmensforschungsabteilungen: 2,5 Millionen US-Dollar

API-Integrationsdienste

API-Integrationsdienste generierten einen Umsatz von 2,1 Millionen US-Dollar, wobei die Preise wie folgt strukturiert sind:

API-Stufe	Jährliche Kosten	API-Aufrufe
Standard	$1,500	10.000 Anrufe/Monat
Premium	$5,000	50.000 Anrufe/Monat
Benutzerdefiniert	Individuelle Preise	Unbegrenzte Anrufe

Pakete für den Zugriff auf digitale Inhalte

Digitale Inhaltspakete trugen im Jahr 2023 5,7 Millionen US-Dollar zum Gesamtumsatz bei, mit Spezialpaketen für verschiedene Forschungsbereiche:

• Inhalt der medizinischen Forschung: 2,3 Millionen US-Dollar
• Wissenschaftliche Veröffentlichungen: 1,8 Millionen US-Dollar
• Technischer und technischer Inhalt: 1,6 Millionen US-Dollar

Research Solutions, Inc. (RSSS) - Canvas Business Model: Value Propositions

You're looking at the core reasons why Research Solutions, Inc. (RSSS) is capturing more of the research workflow spend, particularly as organizations grapple with content sprawl and the rise of generative AI. The value propositions center on efficiency, compliance, and verifiable intelligence.

Streamlined, one-stop access to scientific, technical, and medical (STM) content.

This is about moving away from fragmented access to a unified platform. The success of this proposition is visible in the financial shift: Platform revenue, which represents this subscription access, grew 36% year-over-year for Fiscal Year 2025, reaching $19.0 million. This platform revenue now makes up nearly 40% of total revenue, up from 31% in Fiscal 2024. The Annual Recurring Revenue (ARR) reflects this stickiness, closing Fiscal Year 2025 at $20.9 million, a 20% increase year-over-year for the quarter ending June 30, 2025. The platform gross margin is exceptionally high at 87.4% as of Q3 2025, showing the efficiency of delivering this access.

AI-powered validation of research via Smart Citations (Scite).

This is where Research Solutions, Inc. (RSSS) differentiates itself from general AI tools. The Smart Citations technology, which shows whether research findings are supported, contradicted, or merely mentioned, is gaining industry recognition, winning the 2025 Gold Award for Excellence in Publishing. The scale of this intelligence is massive: as of October 2025, the underlying technology had processed more than 1.4 billion citation statements. Furthermore, the market is responding to the AI component; revenue from AI-based B2B offerings grew over 180% in the year leading up to Q3 2025. The AI-based Scite product itself showed a growth rate of over 40% for the full Fiscal Year 2025.

Copyright-compliant use of journal content with Generative AI tools.

Navigating copyright for AI training and use is a major headache for institutions. Research Solutions, Inc. (RSSS) addresses this by building its AI tools on top of deep rights agreements with publishers. This allows customers to search the full text of paywalled content alongside open access material, a critical feature for compliance. The company is actively monetizing this by launching 'AI rights offerings' and an 'AI gateway product,' which are designed to monetize the AI usage of content legally. This focus on a compliant, rights-enabled AI layer is a core differentiator.

Cost reduction by avoiding duplicate article purchases for organizations.

The value proposition here is about maximizing the return on existing content spend. The sales strategy is explicitly designed to demonstrate these 'cost savings' to potential customers, which is helping drive the platform adoption. While direct customer cost savings figures aren't public, the internal efficiency gains are clear, which supports competitive pricing and value delivery. For instance, as of January 2025, the company reported that its own AI-related technology costs had decreased by more than 50%, demonstrating operational leverage that can be passed on or reinvested to enhance the customer value proposition. The overall blended gross margin improved by 530 basis points to 49.3% for Fiscal Year 2025, largely due to the shift to the higher-margin platform, which is inherently more efficient than transactional fulfillment.

Here's a quick look at the financial momentum supporting these value drivers:

Metric	Value (Latest Reported)	Period End Date
Platform Revenue (FY 2025)	$19.0 million	June 30, 2025
Platform Revenue YoY Growth (FY 2025)	36%	June 30, 2025
Annual Recurring Revenue (ARR)	$20.9 million	June 30, 2025
AI-based B2B Revenue Growth YoY	Over 180%	Q3 2025
Platform Gross Margin	87.4%	Q3 2025
Total Processed Citation Statements (Scite)	Over 1.4 billion	October 2025

The company's success in shifting its revenue mix is a direct measure of how well these value propositions are resonating. You see this in the platform revenue share climbing to nearly 40% of the total.

• Platform Revenue Share of Total Revenue: ~40% (FY 2025) vs. 31% (FY 2024).
• Record Net B2B ARR Growth: $736,000 in Q3 2025.
• Internal AI Tech Cost Reduction: Over 50% decrease reported.
• Industry Validation: 2025 Gold Award for Smart Citations.

Finance: draft 13-week cash view by Friday.

Research Solutions, Inc. (RSSS) - Canvas Business Model: Customer Relationships

You're looking at how Research Solutions, Inc. (RSSS) manages the people who pay for their platform, which is key since their strategy is heavily weighted toward recurring revenue now. Honestly, the numbers show this shift is working, with platform revenue becoming a much bigger piece of the pie.

The company explicitly stated management is focusing resources on large, strategic customers, which points directly to a dedicated account management approach for that tier. This contrasts with the strategy for smaller users. For fiscal year 2025, platform subscription revenue hit $19.0 million, a 36% year-over-year increase. This recurring revenue now represents nearly 40% of total revenue, up from 31% in fiscal 2024.

High customer retention is definitely supporting this growth, even though the company acknowledged challenges like customer churn in its Q1 earnings call for fiscal 2026. The overall Annual Recurring Revenue (ARR) finished fiscal year 2025 at a record $20.9 million, growing 20% year-over-year. The latest reported total ARR, as of the Q1 fiscal 2026 call, was $21.3 million, marking a 21% increase year-over-year.

The B2B segment is a major driver of this stickiness, evidenced by 150 net new B2B platform deployments during fiscal year 2025. The B2B portion of ARR was approximately $14.2 million at the end of fiscal year 2025.

Here's a quick look at how the recurring revenue streams break down as of the end of fiscal year 2025:

Segment	FY 2025 Annual Recurring Revenue (ARR)	FY 2025 Platform Revenue	FY 2025 Platform Revenue Growth (YoY)
B2B Platform	Approximately $14.2 million	Data not explicitly separated	Growth supported by 150 net new B2B platform deployments
B2C Platform	Approximately $6.7 million	Data not explicitly separated	Growth in B2C subscribers
Total Platform	$20.9 million	$19.0 million	36%

The structure clearly supports long-term, subscription-based relationships, which is the core of the SaaS model. The platform revenue growth of 36% for the full year 2025, compared to transaction revenue declining by 1.8% for the same period, underscores this strategic focus. The gross margin improvement to 49.3% for FY2025, up 530 basis points, is a direct result of this mix shift to higher-margin subscriptions.

For the smaller accounts and B2C users, the strategy leans toward efficiency, which means automated support and self-service. This is implied by the management's stated focus on dedicating resources elsewhere and the fact that the B2C ARR was approximately $6.7 million in FY2025, a smaller segment than B2B ARR.

You can see the customer base is stratified by the type of revenue they generate:

• Dedicated support for large, strategic B2B customers.
• Automated/self-service for smaller accounts and B2C users.
• B2B ARR growth driven by 150 net new deployments in FY2025.
• Platform subscription revenue grew 18% to $5.1 million in Q1 FY2026.
• Total active customer count decreased to 1,326 in Q1 FY2026 from 1,390 a year prior, highlighting churn risk.

Finance: review the Q1 FY2026 customer acquisition cost relative to the 21% ARR growth by next Tuesday.

Research Solutions, Inc. (RSSS) - Canvas Business Model: Channels

You're looking at how Research Solutions, Inc. (RSSS) gets its platform and transaction services into the hands of researchers and institutions as of late 2025. The channel strategy clearly leans heavily into recurring software revenue streams, which is why platform revenue growth is so important.

Direct B2B Sales Team for Enterprise Platform Deployments

The direct sales force targets enterprise clients for platform rollouts. This channel is responsible for driving the core B2B recurring revenue component of the Annual Recurring Revenue (ARR).

For the full fiscal year 2025, the company reported achieving 150 net new B2B platform deployments. This effort contributed to the record full-year platform subscription revenue of $19.0 million. The sales team is clearly focused on landing these larger, sticky contracts, as evidenced by the Q2 fiscal 2025 performance, which saw a record 61 net new B2B platform deployments in that quarter alone.

The success in this channel is reflected in the B2B portion of the recurring revenue base. At the end of Q4 fiscal 2025, the B2B recurring revenue component of the total $20.9 million ARR stood at approximately $14.2 million. By the end of Q1 fiscal 2026, that B2B ARR grew to roughly $14.8 million.

Online Platform (Article Galaxy) for B2C and Self-Service B2B Subscriptions

The Article Galaxy platform serves as the primary digital storefront for both individual B2C subscribers and self-service B2B adoption. This is where the company captures a broader, potentially faster-moving segment of the market.

The B2C recurring revenue stream is a significant part of the overall subscription picture. For fiscal year 2025, the B2C recurring revenue component of the $20.9 million total ARR was $6.7 million. In Q3 fiscal 2025, the B2C recurring revenue was reported at $6.9 million within a total ARR of $20.4 million. You saw strong momentum in Q2 fiscal 2025, with a nearly $1 million sequential increase in B2C recurring revenue.

It's important to note that penetration of newer AI tools, like Scite, into the existing Article Galaxy customer base is still relatively low; penetration is reported in the low to mid-single-digit range on that customer base.

Strategic Integration with Third-Party Library Technology (e.g., LibKey)

Research Solutions, Inc. (RSSS) uses strategic partnerships to extend reach into established library ecosystems. The integration with third-party technology is a key way to get in front of more academic users without solely relying on direct sales cycles.

Regarding the partnership with LibKey, management described it specifically as an opportunity to expand the academic business. While specific revenue attribution for this channel isn't broken out in the latest reports, its strategic value is tied to expanding the overall academic footprint.

Direct API/Integration Access for Enterprise AI Platforms

The move toward a more modern, flexible delivery model includes offering direct integration points for enterprise partners, particularly those building large language models (LLMs) or other AI research tools. This is a future-facing channel.

Management has explicitly discussed a pivot toward a headless, API-first platform strategy designed to integrate with LLMs. The success of the AI component is already visible in the revenue mix. The AI-based Scite product, for instance, showed growth of over 40% for fiscal year 2025. Furthermore, the CEO noted that the company's AI-based products are organically growing at almost 4x the pace of its legacy products.

Here's a quick look at how the platform revenue, which these channels drive, compares to the total business as of late 2025:

Metric	FY 2025 (Full Year)	Q4 FY 2025	Q1 FY 2026
Total Revenue	$49.1 million	$12.4 million	$12.3 million
Platform Revenue	$19.0 million	$5.2 million	$5.1 million
Platform Revenue as % of Total Revenue	Nearly 40%	42%	42%
Total ARR	$20.9 million	$20.9 million	$21.3 million

The ongoing revenue mix shift to the higher-margin Platforms business is defintely driving margin expansion, with the blended gross margin reaching 50% on a trailing 12-month basis as of Q1 fiscal 2026.

• Platform gross margin was 88.1% in Q1 fiscal 2026.
• Platform gross margin was 88.5% in Q4 fiscal 2025.
• Transaction business gross margin was 24.1% in Q4 fiscal 2025.

Finance: draft 13-week cash view by Friday.

Research Solutions, Inc. (RSSS) - Canvas Business Model: Customer Segments

You're looking at the core user base for Research Solutions, Inc. (RSSS) as of late 2025, focusing purely on the hard numbers that define where their revenue and platform usage come from. This isn't about potential; it's about what they reported for the fiscal year ending June 30, 2025.

The customer base is clearly segmented into two primary recurring revenue buckets: B2B and B2C. The B2B segment is the powerhouse, encompassing the high-value pharmaceutical, biotech, and corporate R&D organizations, alongside academic institutions.

For the full Fiscal Year 2025, the Annual Recurring Revenue (ARR) stood at $20.9 million. Here is the breakdown of that recurring revenue stream:

Customer Segment Group	FY 2025 Annual Recurring Revenue (ARR) Amount	FY 2025 Platform Revenue Amount
B2B (Pharma, Biotech, Corporate R&D, Academic)	$14.2 million	Implied portion of $19.0 million Platform Revenue
B2C (Individual researchers and scientists)	$6.7 million	Implied portion of $19.0 million Platform Revenue

The strategic shift toward the B2B segment is evident in the growth metrics. For the full Fiscal Year 2025, Research Solutions, Inc. recorded 150 net new B2B platform deployments. Furthermore, the third quarter of Fiscal Year 2025 saw a record net B2B ARR growth of $736,000 in that single quarter alone.

The penetration within the top tier of the life sciences industry is a key indicator of segment validation. As of the latest reporting, over 70 percent of the top pharmaceutical companies use the Article Galaxy platform.

For the academic side, which falls under the B2B umbrella, the focus remains on streamlining access for institutions. The platform, often referenced as Article Galaxy Scholar (AGS) in this context, was part of a strategic integration partnership with Third Iron's LibKey, which was set for wide availability in Summer 2025, aiming to enhance scholarly content access for libraries.

The B2C segment, representing individual researchers and scientists, contributed $6.7 million to the total FY 2025 ARR. This segment's transaction revenue for the full fiscal year was $30.1 million, down from $30.7 million in fiscal 2024, which the company attributed to lower paid order volume in the second half of fiscal 2025.

• FY 2025 Total Revenue: $49.1 million.
• FY 2025 Platform Revenue: $19.0 million, representing 38.7% of total revenue (Platform revenue was 36% of total revenue in Q1 FY2025).
• FY 2025 Total Gross Margin: 49.3%.
• Transaction Customer Count (Q1 FY2025): 1,390 customers.

Research Solutions, Inc. (RSSS) - Canvas Business Model: Cost Structure

You're looking at the core expenditures driving Research Solutions, Inc. (RSSS) operations as they transition further into a SaaS model. The overall spending picture for the full Fiscal Year 2025 shows total operating expenses clocked in at $21.7 million. This was an increase from the $20.4 million reported in fiscal 2024. That increase wasn't spread evenly, so we need to look closer at where the dollars went.

The Transaction revenue business, which relies on content access, has a direct cost tied to that access-the cost of content acquisition. While the exact dollar amount for content acquisition isn't itemized separately from the main operating expenses, the Transaction revenue itself was $30.1 million for FY2025, down from $30.7 million in the prior year. This revenue stream is the primary driver for those content-related variable costs.

Investment in growth is clear in the Sales and Marketing line item. You saw a significant push here to drive platform adoption. To be fair, the increase in total operating expenses was primarily related to higher sales and marketing expenses. One report noted that sales and marketing expenses increased by 55.7% year-over-year for FY2025, which is a major allocation of capital.

Technology development and R&D costs are also critical as Research Solutions, Inc. (RSSS) pushes its AI/SaaS platform. We saw additional costs in Technology and Product Development in Q2 2025 compared to Q2 2024, partly due to integrating Scite. Still, the company noted operational efficiency in scaling its AI capabilities, reporting that AI-related technology costs had decreased by more than 50 percent as of January 2025.

Here's a quick math summary of the key cost structure components we can confirm for FY2025:

Cost Component	FY2025 Amount (USD)	Comparison/Context
Total Operating Expenses	$21.7 million	Up from $20.4 million in FY2024
Transaction Revenue (Context for Content Cost)	$30.1 million	Down from $30.7 million in FY2024
Sales & Marketing Expense Change	Increase of 55.7%	Primary driver of OpEx increase
Platform Revenue (SaaS Focus)	$19.0 million	Up 36% year-over-year

The cost structure reflects a business actively investing in its future platform growth while managing the legacy transaction costs. You should focus on the following key cost drivers:

• $21.7 million in total operating expenses for the year.
• Significant investment in Sales and Marketing, up 55.7%.
• Technology and R&D costs supporting the AI/SaaS platform buildout.
• Variable costs associated with $30.1 million in Transaction revenue.

Finance: draft 13-week cash view by Friday.

Research Solutions, Inc. (RSSS) - Canvas Business Model: Revenue Streams

You're looking at the core ways Research Solutions, Inc. (RSSS) brought in money in their last full fiscal year. Honestly, the story here is the shift toward more predictable, high-margin software revenue, even as the older transaction business saw a slight dip. The total revenue for Fiscal Year 2025 landed at approximately $49.1 million.

To get a clearer picture of that $49.1 million, let's break down the two main buckets that made up the top line for the full fiscal year 2025. This mix shift is key to their margin story.

Revenue Stream Component	Fiscal Year 2025 Amount	Year-over-Year Change Context
Total Revenue	$49.1 million	10% increase from Fiscal 2024.
Platform Subscription Revenue (SaaS)	$19.0 million	Up 36% YoY.
Transaction Revenue (Document Delivery)	$30.1 million	Compared to $30.7 million in Fiscal 2024 (a decrease).

Platform Subscription Revenue, that's the recurring SaaS money, really drove the growth engine. For the full year, this stream hit $19.0 million. That's a solid 36% year-over-year increase. This growth came from organic expansion in both the B2C and B2B platforms, helped by having a full year of Scite revenue compared to only seven months in the prior fiscal year. The platform revenue mix accounted for over 40% of total revenue in the final quarter, which is a major milestone.

On the other side, Transaction Revenue, which is the per-article document delivery, was $30.1 million for Fiscal Year 2025. This was actually a slight step back from the $30.7 million seen in Fiscal 2024. The reason management points to is lower paid order volume, particularly in the second half of the fiscal year.

The recurring side of the business is best measured by Annual Recurring Revenue (ARR) at the end of Q4 FY2025, which totaled $20.9 million, up 20% year-over-year. You should definitely keep an eye on how the B2B segment is performing within that total ARR figure. Here's the quick math on the Q4 ARR components:

• B2B recurring revenue was approximately $14.2 million.
• B2C recurring revenue was approximately $6.7 million.

Also, Research Solutions, Inc. is actively layering in new monetization avenues tied to their AI focus. They launched new revenue from AI Rights add-on licensing, which is designed to let users acquire copyright-safe rights for AI usage with a single click. That's a clear action to capture value from the generative AI trend in research workflows.