Remitly Global, Inc. (RELY): Canvas del Modelo de Negocio [Actualizado en Ene-2025]

En el mundo dinámico de las transferencias de dinero global, Remitly Global, Inc. (confiar) se ha convertido en una plataforma digital transformadora que revoluciona cómo los trabajadores inmigrantes y las comunidades internacionales envían dinero a través de las fronteras. Al aprovechar la tecnología de vanguardia y un enfoque centrado en el usuario, remitentemente ha interrumpido los servicios de remesas tradicionales, ofreciendo, ofreciendo rápido, seguro, y bajo costo Soluciones internacionales de transferencia de dinero que capacitan a las personas para apoyar a sus familias y negocios en todo el mundo. Este desglose de lienzo de modelo comercial integral revela el marco estratégico detrás del enfoque innovador de Remitly a los servicios financieros digitales, mostrando cómo han creado un ecosistema transparente, transparente y eficiente para las transacciones transfronterizas.

Remitly Global, Inc. (confiar) - Modelo de negocio: asociaciones clave

Alianzas estratégicas con bancos globales e instituciones financieras

Remitly ha establecido asociaciones con las siguientes instituciones financieras:

Banco/Institución Financiera	País/región	Detalles de la asociación
Wells Fargo	Estados Unidos	Integración bancaria para transferencias internacionales
Union Bank of Filipinas	Filipinas	Servicios de depósito directo y recogida en efectivo
Banco de Oro	Filipinas	Expansión de la red de remesas digitales

Asociaciones con redes de transferencia de dinero y procesadores de pago

Las asociaciones de red de pago clave incluyen:

• Visa directa
• MasterCard Enviar
• Red rápida
• Ria RIA Money Transfer Network

Colaboraciones con proveedores de billeteras móviles

Proveedor de billetera móvil	Mercado	Servicios
Gcash	Filipinas	Transferencias de billetera móvil directa
M-PESA	Kenia	Integración de dinero móvil
Paytm	India	Transferencias de billetera digital

Asociaciones tecnológicas con empresas de prevención de ciberseguridad y fraude

• Socure (verificación de identidad)
• Jumio (autenticación de identidad digital)
• Sumsub (cumplimiento de KYC)

Red de asociación total: 27 colaboraciones estratégicas en 15 países a partir de 2024

Remitly Global, Inc. (confiar) - Modelo de negocio: actividades clave

Desarrollo y mantenimiento de la plataforma de transferencia de dinero digital

Invirtió remitentemente $ 45.2 millones en tecnología y desarrollo de productos en 2022. La plataforma admite transferencias de dinero a más de 170 países con capacidades de procesamiento de transacciones en tiempo real.

Métrica de plataforma	2023 datos
Transacciones de plataforma total	92.4 millones
Inversiones de plataforma anual	$ 52.7 millones
Tasa de descarga de la aplicación móvil	3.2 millones de descargas nuevas

Estrategias de adquisición y retención de clientes

Remitly gastó $ 87.3 millones en ventas y marketing en 2022, dirigido a comunidades de inmigrantes en todo Estados Unidos.

• Costo de adquisición de clientes: $ 42 por usuario
• Usuarios activos anuales: 3.1 millones
• Tasa de retención de clientes: 68%

Cumplimiento y gestión regulatoria

Mantiene remitamente licencias en 50 estados de EE. UU. Y opera bajo estrictos marcos regulatorios.

Métrico de cumplimiento	Estado 2023
Licencias regulatorias	54 licencias a nivel estatal
Tamaño del equipo de cumplimiento	127 profesionales
Inversión anual de cumplimiento	$ 22.6 millones

Innovación de tecnología de pago transfronteriza

Opera remitly con infraestructura tecnológica avanzada que respalda las transferencias internacionales de dinero instantáneas y programadas.

• Velocidad de transferencia: 80% de las transacciones completadas en 15 minutos
• Patentes de tecnología: 23 registrados
• IA/inversión de aprendizaje automático: $ 18.4 millones en 2022

Gestión de riesgos y detección de fraude

Emplea remitamente tecnologías de mitigación de riesgos sofisticadas para proteger las transacciones de los usuarios.

Métrica de gestión de riesgos	2023 datos
Tasa de prevención de fraude	99.7%
Presupuesto de tecnología de seguridad	$ 16.9 millones
Tamaño del equipo de ciberseguridad	84 profesionales

Remitly Global, Inc. (confiar) - Modelo de negocio: recursos clave

Infraestructura avanzada de tecnología de remesas digitales

A partir del cuarto trimestre de 2023, opera remitly con una infraestructura tecnológica que respalda las transacciones en más de 170 países. La plataforma basada en la nube de la compañía procesa aproximadamente $ 9.2 mil millones en volumen de transacciones anuales.

Métricas de infraestructura tecnológica	Datos cuantitativos
Volumen de transacción anual	$ 9.2 mil millones
Países apoyados	170+
Tiempo de actividad de la plataforma digital	99.99%

Plataformas de transferencia móviles y móviles patentadas

Las plataformas propietarias de Remitly incluyen:

• Aplicación móvil iOS
• Aplicación móvil de Android
• Plataforma de transferencia basada en la web

Cumplimiento global y experiencia legal

Mantiene remitamente el cumplimiento en múltiples entornos regulatorios con:

• 20+ profesionales de cumplimiento dedicados
• Licencias en 49 estados y territorios de EE. UU.
• Equipo de cumplimiento del delito financiero

Asociaciones financieras internacionales

Categoría de asociación	Número de socios
Socios bancarios	350+
Socios de red de pago	40+
Cobertura del corredor	Más de 25 corredores de remesas

Fuerza laboral de tecnología especializada y servicio al cliente

A diciembre de 2023, emplea remitentemente:

• Más de 2,100 empleados en total
• 60% en roles de desarrollo tecnológico y de productos
• Equipo de atención al cliente multilingüe 24/7

Composición de la fuerza laboral	Porcentaje
Profesionales de la tecnología	60%
Soporte al cliente	25%
Gestión	15%

Remitly Global, Inc. (confiar) - Modelo de negocio: propuestas de valor

Transferencias internacionales rápidas, seguras y de bajo costo

Procesó remitentemente $ 9.4 mil millones en remesas en 2023, con un monto de transferencia promedio de $ 368 por transacción. Las tarifas de transferencia promedio varían de $ 1.99 a $ 3.99 dependiendo del método de transferencia.

Volumen de transferencia	Monto de transferencia promedio	Rango de tarifas
$ 9.4 mil millones (2023)	$368	$1.99 - $3.99

Plataforma digital fácil de usar con múltiples opciones de transferencia

Ofrece remitentemente múltiples canales de transferencia:

• Depósito bancario: disponible en más de 170 países
• Recolección de efectivo: más de 70 países apoyados
• Transferencias de billetera móvil: más de 40 países

Tipos de cambio competitivos

El marcado del tipo de cambio de Remitly promedia 1.5-2.5%, en comparación con el marcado del 3-5% de los bancos tradicionales.

Tipo de servicio	Marcado del tipo de cambio
Remitentemente	1.5% - 2.5%
Bancos tradicionales	3% - 5%

Seguimiento en tiempo real y estructura de tarifas transparentes

La plataforma digital proporciona un seguimiento en tiempo real con una tasa de éxito de transferencia del 99.5%. Tiempo de transferencia promedio: 3-5 días hábiles.

Convenientes capacidades de transferencia móviles y en línea

Estadísticas de aplicaciones móviles para 2023:

• 4.2 millones de usuarios activos
• Calificación promedio de la tienda de aplicaciones de 4.5/5
• Más de 2 millones de transacciones mensuales

Remitly Global, Inc. (confiar) - Modelo de negocio: relaciones con los clientes

Plataformas de soporte de autoservicio digital

Remitly ofrece una plataforma digital integral con las siguientes características:

• Descargas de aplicaciones móviles: 5 millones+ a partir del cuarto trimestre 2023
• Soporte de transacciones en línea en más de 170 países
• Seguimiento de tipo de cambio en tiempo real

Servicio al cliente 24/7 a través de múltiples canales

Canal de soporte	Disponibilidad	Tiempo de respuesta
Chat en vivo	24/7	Promedio de 3-5 minutos
Soporte por correo electrónico	24/7	Dentro de las 24 horas
Soporte telefónico	6 am - 11 pm PST	Conexión inmediata

Experiencia e interfaz de usuario personalizada

Métricas de personalización:

• Recomendaciones de transferencia personalizadas basadas en el historial de usuarios
• Interfaces localizadas en 13 idiomas diferentes
• Algoritmos de aprendizaje automático para sugerencias personalizadas

Programas de fidelización e incentivos de referencia

Tipo de programa	Detalles de recompensa	Propuesta de valor
Programa de referencia	$ 20 crédito por referencia exitosa	Potencial de referencia ilimitado
Recompensas de lealtad	Tasas de transferencia reducidas para usuarios frecuentes	Hasta el 5% de reducción de tarifas

Comunicación transparente y educación de usuarios

Recursos educativos:

• Sección completa de preguntas frecuentes con más de 250 artículos
• Video tutoriales que cubren procesos de transferencia de dinero
• Información de cumplimiento regulatorio disponible en varios idiomas

Remitly Global, Inc. (confiar) - Modelo de negocio: canales

Plataformas de aplicaciones móviles

Remitly opera aplicaciones móviles en plataformas iOS y Android con 4.7 millones de usuarios activos a partir del tercer trimestre de 2023. La aplicación móvil facilita las transferencias internacionales de dinero a más de 170 países.

Plataforma	Calificación de la tienda de aplicaciones	Descargas totales
aplicación de iOS	4.8/5	2.3 millones
Aplicación Android	4.6/5	3.1 millones

Portal de transferencia basado en la web

La plataforma web de Remitly procesó $ 9.2 mil millones en volumen de transferencia total durante 2023, lo que representa el 42% de los ingresos totales de transacciones digitales.

Marketing digital directo

El gasto de marketing digital en 2023 fue de $ 76.4 millones, dirigido a segmentos demográficos específicos en múltiples canales digitales.

Canal de marketing	Gasto	Tasa de conversión
Marketing de motores de búsqueda	$ 32.6 millones	3.7%
Mostrar publicidad	$ 22.8 millones	2.9%
Marketing de afiliados	$ 21 millones	4.2%

Compromiso de las redes sociales

Los canales de redes sociales generan aproximadamente el 18% de la adquisición de clientes con las siguientes métricas:

• Seguidores de Facebook: 215,000
• Seguidores de Instagram: 87,000
• Seguidores de Twitter: 45,000
• Seguidores de LinkedIn: 62,000

Referencia y mercadeo en red de socios

La red de socios genera el 22% del volumen total de transacciones con asociaciones estratégicas en las instituciones financieras.

Tipo de socio	Número de socios	Volumen de transacción
Socios bancarios	87	$ 2.4 mil millones
Agentes de remesas	126	$ 1.8 mil millones

Remitly Global, Inc. (confiar) - Modelo de negocio: segmentos de clientes

Trabajadores inmigrantes y comunidades de la diáspora

Se dirige remitamente a trabajadores inmigrantes de países específicos con altos volúmenes de remesas:

País natal	Volumen de remesas (2023)	Cuota de mercado estimada remitentemente
Filipinas	$ 36.14 mil millones	8.2%
México	$ 61.57 mil millones	6.5%
India	$ 112.29 mil millones	5.7%

Estudiantes internacionales

Atiende a estudiantes internacionales con necesidades de remesas específicas:

• Total de Estudiantes Internacionales en EE. UU. (2023): 1,057,188
• Remesas anuales promedio por estudiante: $ 4,500
• Países principales de origen: China, India, Corea del Sur

Trabajadores extranjeros en economías desarrolladas

Demografía de objetivo para los servicios de Remitly:

País	Población de trabajadores extranjeros	Remesas anuales promedio
Estados Unidos	28.4 millones	$15,200
Reino Unido	6.3 millones	$12,800
Canadá	8.5 millones	$13,500

Individuos que apoyan a las familias en los países en desarrollo

El segmento central de clientes de Remitly con estadísticas clave:

• Tamaño del mercado de remesas globales (2023): $ 796 mil millones
• Tamaño promedio de la transacción: $ 350
• Frecuencia de remesas: mensual (78% de los usuarios)

Propietarios de pequeñas empresas con transacciones internacionales

Desglose del segmento de clientes comerciales de Remitly:

Tipo de negocio	Número de usuarios	Valor de transacción promedio
Negocios de comercio electrónico	42,500	$2,800
PYME de importación/exportación	18,700	$5,200
Economía independiente/concierto	65,300	$1,500

Remitly Global, Inc. (confiar) - Modelo de negocio: estructura de costos

Mantenimiento de la infraestructura tecnológica

Costos anuales de infraestructura tecnológica para remitentemente en 2023: $ 45.3 millones

Categoría de costos	Gasto anual
Servicios en la nube	$ 18.7 millones
Licencia de software	$ 12.5 millones
Sistemas de ciberseguridad	$ 8.4 millones
Infraestructura de red	$ 5.7 millones

Costos de adquisición de clientes

Gastos totales de adquisición de clientes para 2023: $ 87.6 millones

• Gasto de marketing digital: $ 52.3 millones
• Costos del programa de referencia: $ 15.2 millones
• Gastos de ventas y asociación: $ 20.1 millones

Cumplimiento y gastos regulatorios

Costos relacionados con el cumplimiento en 2023: $ 32.4 millones

Área de cumplimiento regulatorio	Gasto anual
Anti-lavado de dinero (AML)	$ 12.6 millones
Conozca a su cliente (KYC)	$ 9.8 millones
Informes legales y regulatorios	$ 10 millones

Marketing y publicidad digital

Gastos totales de marketing para 2023: $ 65.2 millones

• Marketing de rendimiento: $ 38.5 millones
• Campañas de concientización de marca: $ 16.7 millones
• Publicidad en las redes sociales: $ 10 millones

Gastos operativos y de personal

Costos operativos totales en 2023: $ 124.5 millones

Categoría de personal	Gasto anual
Salarios y salarios	$ 92.3 millones
Beneficios para empleados	$ 18.7 millones
Capacitación y desarrollo	$ 4.5 millones
Oficina y gastos administrativos	$ 9 millones

Remitly Global, Inc. (confiar) - Modelo de negocios: flujos de ingresos

Tarifas de transacción en transferencias de dinero

Genera remitamente ingresos a través de tarifas de transacción cobradas por transferencias de dinero internacionales. A partir del cuarto trimestre de 2023, la tarifa de transacción promedio oscila entre $ 3.99 y $ 14.99 dependiendo del método de transferencia y el país de destino.

Método de transferencia	Tarifa promedio	Velocidad de transferencia
Transferencia expresa	$14.99	En 15 minutos
Transferencia de economía	$3.99	3-5 días hábiles

Márgenes de tipo de cambio de divisas

Obtiene ingresos adicionales a través de márgenes de tipo de cambio de divisas. La compañía generalmente mantiene un margen entre 1.5% y 2.5% por encima de los tipos de cambio del mercado medio.

Ofertas de servicio premium

• Tipos de cambio garantizados
• Atención prioritaria al cliente
• Opciones de transferencia más rápidas
• Características de seguridad mejoradas

Soluciones empresariales y de transferencia de negocios

En 2023, generó remitentemente aproximadamente $ 25.4 millones a partir de servicios de transferencia de dinero de nivel empresarial para empresas con necesidades internacionales de la fuerza laboral.

Paquetes de transferencia basados ​​en suscripción

Tipo de paquete	Tarifa mensual	Límite de transferencia
Plan de negocios básico	$49.99	Hasta $ 5,000/mes
Plan de negocios premium	$99.99	Hasta $ 15,000/mes

Los ingresos totales para remitentemente en 2023 fueron de $ 536.7 millones, con tarifas de transacción que representan aproximadamente el 78% de los ingresos totales.

Remitly Global, Inc. (RELY) - Canvas Business Model: Value Propositions

You're looking at the core value Remitly Global, Inc. (RELY) delivers to its customers as of late 2025. It's about speed, cost, and now, a broader financial ecosystem. Here's the breakdown of what they promise to deliver.

Fast and Reliable Transfers

The anxiety of money not arriving on time is a major pain point for senders, so Remitly Global, Inc. focuses heavily on instant delivery. As of the third quarter of 2025, the platform achieved its goal of rapid disbursement, with >94% of all transactions completed in under an hour. This is a consistent metric, as Q2 2025 also showed over 93% of transactions disbursed in under an hour. Reliability backs this speed; in Q3 2025, the platform delivered 99.99% uptime. Furthermore, the digital nature of the service means high self-service success, with more than 97% of transactions completed without needing customer support contact in Q3 2025.

• 99.99% platform uptime achieved in Q3 2025.
• Over 94% of transfers disbursed in under an hour in Q3 2025.
• Over 97% of transactions completed without customer support contact in Q2/Q3 2025.
• Send volume grew 35% to $19.5 billion in Q3 2025.

Transparent and Competitive Pricing Through Low Fees and Foreign Exchange (FX) Spreads

While the promise is transparency, the reality involves a mix of fixed fees and embedded FX markups, depending on the service tier and corridor. For instance, when sending USD to INR, a flat transaction fee of $3.99 is common, though Remitly Global, Inc. often waives this for transfers of $1,000 or more. The real cost often lies in the foreign exchange spread, which can range from 0.5% up to 3.0% above the mid-market rate, varying by currency pair and speed. For a specific example in April 2025, sending from the UK to India saw an Economy markup of about 1.5%, while the faster Express service had a lower markup of about 1.0%, despite having a small upfront fee. Overall, the average global transaction cost was reported around 2.28% in Q4 2024. You need to check the specific rate offered versus the mid-market rate to truly gauge the cost.

Here's a quick look at how the cost components stack up in a common corridor:

Cost Component	Typical Range/Value (USD to INR)	Notes
Flat Transaction Fee	$3.99 (often waived over $1,000)	Waived for larger amounts.
Exchange Rate Markup	0.4% to 1.4%	Varies by service speed (Economy vs. Express).
Credit Card Funding Fee	Extra 3% fee	Applies only if funding with a credit card.
Average Global Transaction Cost (Q4 2024)	Approximately 2.28%	Blended rate across all corridors.

Digital Convenience for Immigrants Sending Money Home from 30 to 170+ Countries

Remitly Global, Inc. built its base by making digital transfers easy for immigrants. Their global money movement network now supports sending funds to over 170 countries. This reach is supported by a growing customer base; in Q2 2025, quarterly active customers reached over 8.5 million, a 24% year-over-year increase. The platform is also aggressively expanding its Total Addressable Market (TAM) by launching Remitly Business, targeting freelancers and small businesses, which expanded the TAM from approximately $2 trillion to over $22 trillion.

• Global reach to over 170 countries.
• Quarterly active customers exceeded 8.5 million in Q2 2025.
• Supports sending over 100 currencies.
• Remitly Business targets a market valued over $22 trillion.

Expanded Financial Services Via Remitly One (Wallet, Flex) Beyond Simple Remittance

The strategy in 2025 shifted toward becoming a full financial platform, anchored by the Remitly One membership, which launched in September 2025. This subscription costs $9.99 per month for U.S. customers. The value proposition here is bundling core remittance with new financial tools. The Remitly Wallet offers tangible benefits like 4% annual rewards on USD balances. For liquidity needs, Remitly Flex acts as a conditional lending service, letting users send up to $250 without an upfront deposit, which must be returned within 90 days. This move aims to drive daily engagement and emotional loyalty beyond single transactions.

High Trust and Security, Evidenced by 99.99% Platform Uptime

Trust is foundational, especially when moving money internationally. The platform's technical stability is a key value point, consistently hitting 99.99% uptime across the app and web in Q2 and Q3 2025. This high availability, combined with investments in AI-driven risk models, supports the high self-service rate mentioned earlier. Also, for high-amount senders, the platform has unlocked send limits up to $100,000 per transfer in Q3 2025, showing confidence in their compliance and security infrastructure for larger flows.

Finance: draft 13-week cash view by Friday.

Remitly Global, Inc. (RELY) - Canvas Business Model: Customer Relationships

Remitly Global, Inc. focuses on a digital-first, low-touch model designed for massive scale and operational efficiency in serving its customer base, which reached nearly 8.9 million quarterly active customers in Q3 2025. The core of this relationship is built on automation, where >97% of transactions were completed without any customer support contact during Q3 2025. This high self-service rate is a direct result of investments in product reliability and AI-driven operations.

Loyalty for Remitly Global, Inc. is earned through tangible performance metrics that matter most to senders: speed and reliability. In Q3 2025, the company reported that >94% of transactions were disbursed in under an hour. Furthermore, system reliability was exceptionally high, with 99.99% uptime reported in the same period. This focus on core performance allows the company to reduce reliance on costly acquisition channels; for instance, marketing spend per quarterly active customer decreased by -17% year-over-year to $8.50 in Q1 2025.

To deepen engagement and expand the relationship beyond simple remittances, Remitly Global, Inc. launched the Remitly One membership platform in September 2025. This membership, priced at $9.99 per month, bundles new products like the Remitly Wallet and Remitly Flex. The Remitly Flex service, a send-now-pay-later feature, showed strong early traction, achieving >100,000 active users and nearly doubling its revenue sequentially in Q3 2025. The overall efficiency of this low-touch model is reflected in the company's profitability metrics, with the Q3 2025 Adjusted EBITDA margin reaching 15%.

The high-empathy support component is reserved for critical issues, as the digital-first approach handles the vast majority of interactions automatically. The efficiency gains are evident in the cost structure, with customer support and operations costs accounting for 6.2% of revenue in Q1 2025.

Key quantitative metrics underpinning the Customer Relationships block include:

• Quarterly Active Customers reached 8.9 million as of Q3 2025.
• Transactions completed without support contact reached >97% in Q3 2025.
• Transactions disbursed in under an hour reached >94% in Q3 2025.
• Remitly One membership fee is $9.99 per month.
• Customer support and operations costs were 6.2% of revenue in Q1 2025.

The expansion into new services is designed to drive daily engagement and long-term financial growth through membership.

Metric	Value (Latest Reported Period)	Period End Date
Quarterly Active Customers	8.9 million	Q3 2025
Transactions Without Support Contact	>97%	Q3 2025
Transactions Disbursed in <1 Hour	>94%	Q3 2025
Remitly Flex Active Users	>100,000	Q3 2025
Remitly One Monthly Subscription Price	$9.99	September 2025
System Uptime	99.99%	Q3 2025
Marketing Spend per Active Customer	$8.50	Q1 2025

Remitly Global, Inc. (RELY) - Canvas Business Model: Channels

The primary channels for Remitly Global, Inc. (RELY) are overwhelmingly digital, centered on the Remitly mobile application and website. As of the third quarter of 2025, the platform supported nearly 8.9 million active customers. The digital-native approach is reflected in operational efficiency metrics: 93% of transactions process in under an hour, and 97% of transfers do not require customer support intervention.

The physical disbursement network remains a critical component for recipients preferring cash. As of September 2025, Remitly Global, Inc. supported over 470,000 cash pickup locations globally. This network supports delivery options that include cash pickup, direct bank deposits, and mobile wallet integrations.

Direct bank deposits and mobile wallet integrations are key delivery methods, leveraging a network that connects to billions of bank accounts and mobile wallets. The company is actively integrating digital currencies, such as launching stablecoin (USDC) support through the Remitly Wallet in late 2025, allowing users to hold funds in digital form before converting to local currency or withdrawing. In some markets, like the Dominican Republic, door-to-door delivery is also an available channel.

The company operates across more than 170 countries. The expansion of the relationship beyond single transactions is being driven by new offerings like the Remitly One subscription service, launched in September 2025, which bundles features like the Remitly Wallet and Remitly Flex for a monthly fee of $9.99.

Here's a look at the scale of the distribution network as of late 2025:

Channel Component	Metric/Data Point (Latest Available 2025)
Active Customers	8.9 million (End of Q3 2025)
Total Cash Pickup Locations	470,000+ (As of September 2025)
Bank/Mobile Wallet Connections	Billions of accounts/wallets supported
Transaction Speed (Under 1 Hour)	93%
Self-Service Transactions (No Support Needed)	97%
Remitly One Subscription Price	$9.99 per month

The digital acquisition strategy is supported by the platform's high user satisfaction, evidenced by the fact that 97% of transfers do not require customer support.

• Transfer Corridors Supported: Over 1,700 worldwide.
• Digital Currency Integration: Launch of USDC support in Q4 2025.
• Delivery Options: Cash pickup, bank deposit, mobile money, and home delivery.

Remitly Global, Inc. (RELY) - Canvas Business Model: Customer Segments

You're looking at the core groups Remitly Global, Inc. is focusing on to drive its growth, moving beyond just the traditional remittance user. Honestly, the strategy is about segmenting the market to capture higher value and more frequent usage.

The primary customer segment remains the foundation of Remitly Global, Inc.'s business.

• Immigrants and their families sending cross-border remittances.
• Active customers reached nearly 8.9 million as of the third quarter of 2025.
• Total send volume in Q3 2025 was $19.5 billion.
• The company estimates its services saved customers more than $1 billion in remittance costs in 2024.

Remitly Global, Inc. is actively targeting customers who move larger amounts of money, which naturally boosts overall platform volume and revenue per user.

The High-Value Senders segment is showing significant momentum, which management is clearly prioritizing with marketing investments.

• Customers sending more than $1,000 per transaction.
• This segment saw over 40% year-over-year send volume growth in Q1 2025.
• The average send volume per active customer reached $2,025 in Q1 2025.
• For some U.S. customers, send limits have been increased up to $100,000 per transfer.

The expansion into business payments is a major strategic push, aiming for higher transaction sizes and market share expansion. Here's a quick look at how that segment is shaping up as of late 2025.

Business Segment Detail	Metric/Data Point	Value/Amount
Remitly Business Active Businesses	Number of total businesses using the platform (Q3 2025)	Nearly 10,000
Remitly Business Transaction Size	Average transaction size relative to core consumer (Q3 2025)	Roughly twice the core consumer category
Remitly Business Expansion	New geographic availability (as of Q3 2025)	U.K. and Canada (following U.S. launch)

Also, the company is looking at specific, often underserved global corridors, which includes individuals whose payment needs might not fit the typical consumer profile. This shows a focus on niche, high-potential groups.

• Global citizens in specific, underserved corridors, such as seafarers.
• Management has indicated plans to target the small business and freelancer market, with the potential to expand to medium and large companies later.

The growth in these higher-value segments is key, as revenue from these groups is helping drive revenue growth faster than the growth in quarterly active customers.

Remitly Global, Inc. (RELY) - Canvas Business Model: Cost Structure

When you look at the Cost Structure for Remitly Global, Inc. (RELY), you're really looking at the variable costs tied directly to moving money and the fixed costs required to scale the platform securely. It's a mix of transaction-level expenses and necessary overhead for growth and compliance.

Transaction Expenses

Transaction Expenses are the costs paid to disbursement partners and payment processors-the direct cost of service delivery. For the first quarter of 2025 (1Q25), the Cost of Goods Sold (COGS) margin was reported at 39.8%. This number shows how much of every dollar in revenue goes out immediately to facilitate the transfer itself. To give you a sense of scale, in Q3 2025, the Revenue less Transaction Expense (RLTE) was $272.8 million, which represented 65% of revenue, illustrating the leverage gained as the business scales. This means transaction expenses were approximately 35% of revenue in that quarter.

Here's a quick look at how that operational cost compares to revenue in Q3 2025:

Metric	Amount (USD Millions)	As Percentage of Revenue
Revenue (Q3 2025)	$419.5 million	100%
Transaction Expenses (Implied)	$146.7 million (approx.)	35% (Implied from 65% RLTE)
RLTE (Revenue less Transaction Expense)	$272.8 million	65%

Marketing Expenses

Marketing Expenses are a significant chunk, focused heavily on customer acquisition, though efficiency is definitely improving. In Q3 2025, Remitly Global, Inc. spent $87.5 million on marketing. That spend represented 20.8% of revenue for the quarter. The company noted that spend per active customer was up 3% year-over-year, reaching $9.88 in Q3 2025, even as the active customer base grew to 8.9 million in that same period.

Technology and Development

Investment in Technology and Development is crucial for maintaining speed and compliance infrastructure. For the third quarter of 2025, Remitly Global, Inc. reported Technology and Development expense of $55.4 million. That was up 20% year-over-year, but it represented an improvement of 53 basis points as a percentage of revenue compared to Q3 2024, showing that platform innovation is scaling more efficiently than revenue growth.

Key areas driving this investment include:

• Investment in AI for platform innovation.
• Building out compliance infrastructure.
• Enhancing the KYB (Know Your Business) engine for higher approval rates.
• Refining verification checks to reduce onboarding friction.

Stock-Based Compensation

Stock-Based Compensation (SBC) remains a notable non-cash expense, which management adjusts out when reporting non-GAAP profitability metrics like Adjusted EBITDA. In Q3 2025, the SBC expense was $40 million. That figure represented 9.5% of revenue for the quarter. To show the trend, in Q1 2025, the SBC was $35.8 million. This expense is directly impacted by the stock price, so you see fluctuations quarter-to-quarter.

Here is the comparison for the first three quarters of 2025:

• Q1 2025 Stock-Based Compensation: $35.8 million.
• Q3 2025 Stock-Based Compensation: $40 million.
• Full Year 2024 Annual Stock Based Compensation: $152.14M.

Finance: draft 13-week cash view by Friday.

Remitly Global, Inc. (RELY) - Canvas Business Model: Revenue Streams

You're looking at how Remitly Global, Inc. actually brings in the money, which is key to understanding its valuation, especially as it pushes for sustained profitability. Honestly, the revenue streams are still heavily concentrated in the core remittance business, but the newer financial services are starting to show real traction.

The primary sources of revenue for Remitly Global, Inc. remain the classic duo for cross-border payments. First, you have the Transaction Fees. These aren't one-size-fits-all; they're variable and fixed fees charged per transfer, depending on the corridor, the funding method you use-like an ACH versus a credit card-and how the recipient gets the money, whether it's a bank deposit or cash pick-up. Also, remember that customer promotions, like waiving fees for first-timers, are accounted for as a direct reduction to this revenue line.

Second, and often the larger component, are the Foreign Exchange (FX) Spreads. This is the margin Remitly Global, Inc. captures between the exchange rate offered to you, the customer, and the rate at which they acquire the foreign currency. They use dynamic models to keep rates competitive while ensuring they generate a spread based on their ability to buy currency at generally advantageous rates. This is a subtle but powerful driver of top-line growth.

Let's look at the recent performance and the forward view to see how these streams are stacking up. The company has been raising guidance, which suggests these revenue drivers are performing well.

Metric	Q3 2025 Actual	FY 2025 Raised Outlook
Total Revenue	$419.5 million	$1.619 billion to $1.621 billion
Adjusted EBITDA	$61.2 million (15% Margin)	$234 million to $236 million
Active Customers	8.9 million	N/A
Send Volume	$19.5 billion	N/A

The emerging streams are where the strategy is shifting to deepen customer relationships. The Remitly One Visa debit card is creating an Interchange Revenue opportunity, though specific dollar amounts aren't broken out yet. This card is tied to the membership tier, which also includes other perks.

The 'Flex' product, which is their send now, pay later offering, is generating distinct New Product Revenue. This is a crucial area to watch because it monetizes a different customer need-immediate liquidity. As of the end of Q3 2025, they reported over 100,000 active Flex users, and the revenue from Flex nearly doubled sequentially in that quarter. Monetization comes from three levers, which you should track:

• Instant funding fees from non-members.
• Membership revenue associated with the service.
• Cross-border payment revenue when funds are used for transfers.

The company is clearly focused on scaling these new services to complement the core business. For the full year 2025, the confidence is high, with the latest raised guidance projecting total revenue between $1.619 billion and $1.621 billion. That top-line strength is translating to the bottom line, with the Adjusted EBITDA projection now sitting firmly between $234 million and $236 million. Finance: draft 13-week cash view by Friday.